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Customer reviews for Samsung 5.5 cu. ft. Top Load Washer with Auto Dispense System for
Samsung 5.5 cu. ft. Top Load Washer with Auto Dispense System
4.5 out of 5 stars
stars
100 ratings100 reviews
  1. 5 stars79% (79)
  2. 4 stars11% (11)
  3. 3 stars2% (2)
  4. 2 stars1% (1)
  5. 1 star7% (7)
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Showing 61-70 of 100 reviews
Sep 16, 2025
Mb1234
5 out of 5 stars review

Great Features.

[This review was collected as part of a promotion.] Great washer. Clothes come out clean. Settings are easy to navigate.

Review from Samsung US
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Sep 10, 2025
Roze
5 out of 5 stars review

Great big washer

[This review was collected as part of a promotion.] Huge !!! Can wash king size bedding. Love the soap and softener tanks

Review from Samsung US
Helpful?5WTWHMF0V2DL13575872646
Sep 16, 2025
Kellyk85
4 out of 5 stars review

Great washing machine

[This review was collected as part of a promotion.] Loved this washer. Easy to use and hooks up so nice.

Review from Samsung US
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Apr 15, 2024
Renataduek
5 out of 5 stars review

New features

[This review was collected as part of a promotion.] The washer is of a normal size but the capacity is huge! It can fit all my house 4 people bedding and towels on one wash cycle! Its silent and no or minimum vibration, the automatic laundry detergent pulling is also a great feature to avoid back and forth with the measure cup. The app is also an amazing feature and allows me to create a personalized cycle, monitor the cycle in progress and inform me on the energy consumption. I would like if I could alter a standard cycle, for example the white or colors so not only me could send it from the app but my help didn’t need to do it, and I could have it set as standard - edited. The self cleaning is a new function for me and it’s great when I have a cleaning from floor rugs, outdoors and want to wash my kids clothes after.

Review from The Insiders
Helpful?5WTWHMF0V2DL13575872646
Nov 27, 2024
WasherCritic
3 out of 5 stars review

Not happy just yet

Just bought this washer and I am still on the fence with it. I put in a medium size load on quick wash. Being the first wash in it, of course I watched the whole cycle through the glass top. Maybe I shouldn't have, but for the price I wanted to see how and how well it worked without a central agitator column. My first complaint was that the water level never reached the top of my clothes. After a few minutes of it washing, the tops of my clothes were still dry. So...I paused the cycle and added more water by using the "deep fill" setting until my clothes were submerged. Maybe I don't fully understand washers in this day and age, but if clothes are dry they aren't being cleaned. While it was washing I noted that there was not much "agitation" and the clothes on top stayed on top and just shimmied around. After it went through the wash cycle and transitioned to rinse, the water poured into the cavity made from the spinning. Not a lot of rinsing if you ask me. It's plenty big, but I am afraid that just means more clothes will be put in and will increase wear on the components. We have pets and I am concerned that it will not remove the dog hairs that pet owners live with. I am going to give a few more tries before I make a decision on keeping.

Review from Samsung US
Helpful?5WTWHMF0V2DL13575872646
reply from Samsung Care

Hi there, We can feel your frustration with this washer. We are here to help you in any way we can. We recommend checking the resources below for your washer's ideal cycle and settings. Please click on the embedded words for more details. Cycles, settings, and features on your Samsung washing machine: https://www.samsung.com/us/support/answer/ANS10001016/ Should you still need support, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1147758722), and it will help our team pull up your information. ^Rodel

May 2, 2024
SWool
4 out of 5 stars review

Water Saving

[This review was collected as part of a promotion.] This is a nice deep tub which means we are doing fewer loads and saving water. It's very quiet. I really appreciate the notifications I get when loads are done, on my TV through the SmartThings APP. The only negative thing is that without a central agitator, my work clothes do not get as clean as they used to. As a tile setter, our old machine with an agitator in the middle beat the small bits of thinset off my clothes, this new machine thoroughly cleans my clothes but with no agitator, the thinset doesn't always come off. It's a trade off, this new machine is gentler on my clothes so I expect my work clothes will last longer but they will look more like work clothes.

Review from The Insiders
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Jan 17, 2025
Daniel
5 out of 5 stars review

Amazing Washer and Super Efficient

[This review was collected as part of a promotion.] It was our first time using a washer that was high-efficiency, so at first, we were taken aback by the seemingly low amount of water used during the cycle. However, we found out that it uses an optimal amount for its cleaning process to be efficient, and it saves on water usage as well. And if we need more, it has additional options to use more water. Everything we have put in it so far has come out cleaner than any washer we've had before, and having it hooked up to the rest of our SmartThings ecosystem has been working flawlessly. Just work on adding a shorter version of that completion song, please :) We are super happy with this new washer!

Review from Samsung US
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Mar 31, 2024
dani494
5 out of 5 stars review

Get your clothes and bedding clean the 1st time!

[This review was collected as part of a promotion.] I am LOVING my new Samsung Extra Large Capacity Washer! It has made laundry so much more efficient and simpler. I add my Detergent and fabric softner to the dispensers, adjust my dispense settings according to each load. I do not have to worry about using too much or not enough, it's always the perfect amount. The drum size has been awesome! I can put in my queen size comfortable and get a deep clean and rinses clean with no leftover residue. For my clothes, they have never been cleaner. They come our bright and clean everytime. No second washing needle. The smart features have been convenient with adjusting settings in between loads, checking time left in a cycle, letting me know when the cycle is finished, and I can also adjust for a quicker cycle midcycle all through my phone. The Smart things integration makes life easier! The washer runs smooth, quiet and has been providing an easy and efficient way to do my laundy. I highly recommend this washer.

Review from The Insiders
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Sep 10, 2024
Spinkles
5 out of 5 stars review

Washy washy

[This review was collected as part of a promotion.] I bought this a little over a month now. I'm surprised to see my clothes come out so clean and the amount of detergent used is incredible. I feel that I'm getting a better clean with less water and less detergent.

Review from Samsung US
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Jun 28, 2025
nickfury708
5 out of 5 stars review

worth buying overall

Not bad nor impressed but I like it so far definitely add detergent along with using the auto dispenser thing cuz that thing chucks and if your in construction u won't like this washer cuz of debris that maybe on ur clothes will stay in the drum I vacuum that shipt out but overall im happy with it not quite nor loud but definitely quieter than the 1980s washer the old school shipt and u get a dang minute of music when done overall its worth it

Review from Samsung US
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