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Customer reviews for Samsung Bespoke 23 cu. ft Counter Depth French Door Refrigerator for
Samsung Bespoke 23 cu. ft Counter Depth French Door Refrigerator
4.6 out of 5 stars
stars
360 ratings360 reviews
  1. 5 stars80% (287)
  2. 4 stars10% (36)
  3. 3 stars2% (7)
  4. 2 stars3% (11)
  5. 1 star5% (19)

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Showing 241-250 of 360 reviews
Jul 2, 2024
Reviewer name: Boughtafridge
4 out of 5 stars
4 out of 5 stars review

Very solid product

[This review was collected as part of a promotion.] Bought it about 4 months ago, overall very solid design and function. I wish the door closure were slightly better, as the beverage center door remains slightly cracked unless you consciously close it all the way.

Review from Samsung US
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Mar 18, 2024
Reviewer name: PBC1717
5 out of 5 stars
5 out of 5 stars review

Amazing Refrigerator!

[This review was collected as part of a promotion.] This is best appliance I've ever owned. The Flex Zone feature, which allows you to use the section as either a fridge OR a freezer, is simply amazing. From the outside the fridge just looks shiny and beautiful ... and it stays that way. Having a 7 year old and 5 year old I really appreciate the Fingerprint Resistance Stainless Steel. And having the beverage center inside the top left door keeps the outside looking minimal and clean. There's more than enough space and the dual ice maker (ice in two different sizes!!) just can't be beat. I downloaded the Smart Things app, and that might just be the best part of the refrigerator. I can control the temperature and lighting (among other things) simply by using the app. And when I accidentally leave one of the doors open the refrigerator beeps AND the app alerts me that the door is open. I can't get over all the features. It really is an amazing refrigerator!

Review from The Insiders
Helpful?7BWKPWH31ECJ13575672410
Aug 20, 2021
Reviewer name: chrisdinky
5 out of 5 stars
5 out of 5 stars review

ART Meets the REFRIGERATOR APPLIANCE World!

[This review was collected as part of a promotion.] Imagine shopping for a refrigerator similar to shopping for your vehicle. You can choose what color combination(s) including choice of material. There are eight different colors and two types of material to mix and match. We chose glass white for the two top panels and matte black steel for the two bottom panels. We absolutely love the contrast and makes the refrigerator the centerpiece of our kitchen. Not only does the refrigerator shine in the aesthetics department, it also shines in the functionality department. With 29 cu ft of space, it easily handles our family of five. Speaking of features, this refrigerator is loaded. 1) There's a convenient beverage center with it's separate door access so you don't have to open the whole refrigerator. There's a chilled water pitcher which you can infuse with your favorite fruit or vegetable. Of course there is the traditional water dispenser next to it. 2) You get two types of ice cubes from the two ice makers built-in. This is my kid's favorite feature as they love to chomp on the ice bite cubes. 3) The bottom right freezer can be converted to a refrigerator as needed...ingenious 4) The bottom half freezer both features pull out drawers to keep your freezer organized and easy to find what you need. The refrigerator is whisper quiet. I cannot hear when the it is running. Even after three weeks of owning this refrigerator, I still admire it the design and aesthetics. As my title says, 'Art has met the refrigerator appliance world', and it is good.

Review from The Insiders
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reply from Samsung Care

We like allowing our customers the ability to customize their refrigerators. Glad you like it! ^Pat

Sep 9, 2024
Reviewer name: LoS82679
4 out of 5 stars
4 out of 5 stars review

Just get it!!

[This review was collected as part of a promotion.] Have been enjoying our Bespoke 4-Door Flex fridge for 4 months now. Beautiful inside and out. Awesome storage organization. Beverage center kills ugly front mount water and ice service. The ability to establish two bottom cabinets for either fridge or freeze is a grand slam feature. Anyone complaining about the fingerprint “free” stainless has never had not treated stainless. Wipe and be done. No stainless cleaner or surface wipe with oil. Only four stars for the three or four times that the water pitcher took hours instead of seconds to refill.

Review from Samsung US
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Mar 18, 2024
Reviewer name: Risuazura
4 out of 5 stars
4 out of 5 stars review

Great fridge but could use minor improvements

[This review was collected as part of a promotion.] This is a great fridge, but needs a few functional design modifications to improve ease of use. The design is nice and modern and I really like how clean it looks. Definitely finger proof (as long as your hands aren’t covered). The UV sanitizer inside is a nice addition! The shelves are easy to move around for what works best for you and there is plenty of storage in the doors in both the fridge and freezer/ flex zones. The shelves in the freezer and flex zone pull out, which is amazing for easily finding what you’re looking for. The beverage zone is perfect, I use large water cups and the pitcher makes it so much quicker to fill my cup. The flex zone is a really cool feature, we plan on using it for drinks and a wine fridge. Overall I’m very satisfied with this fridge. A few things could do with adjustments. The ice maker is awesome and I love the ice bites, but the tray is kind of awful. The pieces that go in the front of the tray to hold the scoop just get in the way and make it super difficult to get ice and the back is really low so when the tray is full of ice and you try to scoop up ice it pushes ice off the back and they fall to the shelf below. My back would also appreciate if the ice shelf could be pulled out a little further. The handles on the bottom of the fridge doors are a kind of weird angle to turn my wrist. It would be nice if there was also a handle on the top. There’s also no cheese drawer, the junk drawer of the fridge, so there’s not really anywhere to easily store the small awkward shaped items. Right note I’m using a basket, but I’m going to have to see if I can find a drawer I can set on one of the shelves. Overall I really like this fridge. While it could use a few improvements, its design has been well thought out and it provides a new type of flexibility and a new approach to fridges.

Review from The Insiders
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Sep 18, 2023
Reviewer name: Ac dc
5 out of 5 stars
5 out of 5 stars review

Best fridge i ever owned

[This review was collected as part of a promotion.] We have it for six months now ,functionality and style could not have made a better choice , i just wish the sides were painted white

Review from Samsung US
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Apr 13, 2022
Reviewer name: BestSpoken
5 out of 5 stars
5 out of 5 stars review

Amazing fridge

[This review was collected as part of a promotion.] We love our Bespoke! Perfect size and plenty of color panels to choose from. Everyone loves the looks of it.

Review from Samsung US
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Sep 9, 2024
Reviewer name: 3JDODY
5 out of 5 stars
5 out of 5 stars review

Beverage center is a great feature

[This review was collected as part of a promotion.] Bought about a month ago and so far everything is great. Ice maker is cool with the two different sizes of ice. Really spacious with a sleak design. Time will tell, but really happy so far.

Review from Samsung US
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Sep 9, 2024
Reviewer name: Kitchen
5 out of 5 stars
5 out of 5 stars review

Awesome looks

[This review was collected as part of a promotion.] This is such an easy refrigerator to use, the beverage center is wonderful I do like having two sizes of ice cubes to use , I'm very happy with this purchase

Review from Samsung US
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Mar 1, 2024
Reviewer name: Blu Houz Studio llc
2 out of 5 stars
2 out of 5 stars review

Nice Refrige, Poor pitcher refill system

After a year of battling the water pitcher system, we are now back to purchasing bottled water due the system failing. After 3 months of operation, the water pitcher system began to fail to refill.

Review from Samsung US
Helpful?7BWKPWH31ECJ13575672410
reply from SEA Care

Hi there, We all aim to utilize the features of the fridge. Let us get the water pitcher properly functioning. Here is a link to help you with the water pitcher. Please follow the steps and click the hyperlinks for further assistance. Autofill water pitcher doesn't fill. https://www.samsung.com/us/support/troubleshooting/TSG01201488/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146908246 to help our team pull up your information. Have a great day. ^Aloe