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Customer reviews for Samsung Bespoke 23 cu. ft Counter Depth French Door Refrigerator for
Samsung Bespoke 23 cu. ft Counter Depth French Door Refrigerator
4.6 out of 5 stars
stars
360 ratings360 reviews
  1. 5 stars80% (287)
  2. 4 stars10% (36)
  3. 3 stars2% (7)
  4. 2 stars3% (11)
  5. 1 star5% (19)

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Showing 231-240 of 360 reviews
Jan 17, 2022
Reviewer name: dsandersNV
5 out of 5 stars
5 out of 5 stars review

Fantastic Upgrade

[This review was collected as part of a promotion.] The Bespoke replaced an aging LG (15+ years) refrigerator. The LG served us well over the years but was starting to fail and before we had a total loss we decided to upgrade with Samsung. So far it's been beyond nice, the flexibility of the refrigerator / freezer option has been helpful and so useful. My only gripe is the inability to configure the inside shelves beyond the two or three set options.

Review from Samsung US
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Mar 31, 2022
Reviewer name: Beanie
5 out of 5 stars
5 out of 5 stars review

I love my blue refrigerator

[This review was collected as part of a promotion.] I get so many compliments on my Bespoke. I thought it was going to be 2 small for my family but the size is just right. The color is so modern and beautiful in person. I am ready for a matching microwave and stove

Review from Samsung US
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Apr 17, 2024
Reviewer name: karpagam
5 out of 5 stars
5 out of 5 stars review

Samsung's top class refrigerator!!! Bespoke

[This review was collected as part of a promotion.] Smart Things app connectivity was a breeze to do. Just scanned the QR code and everything was connected through WiFi and could easily control the Flex Zone settings and other settings. Controlling this beast with this technology was amazing. Beverage center is a perfect place for quality anf filtered water. Product worked like a diamond. After few pitchers, the water was pristine to drink. Auto-fill pitcher is another great technology to keep the bottle filled every time and this is an amazing addition to my home. This reduces the time to wait for the water to be filled and it is readily available. Ice Maker did its magic in delivering 2 varieties of ice. Moving from a standard one to 4 door gave us plenty of room to keep things refrigerated. And Flex Zone is a plus when i don't need more items to froze. Counter depth was perfect to the kitchen as it didn't take any extra space. The stainless steel is amazing.. and it looks like a mirror... Upgrading from the app was great and it worked fine. Overall a best class Refrigerator from Samsung.

Review from The Insiders
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Mar 26, 2022
Reviewer name: LuvBespoke
5 out of 5 stars
5 out of 5 stars review

Sleek Design

[This review was collected as part of a promotion.] I have been waiting on this refrigerator since it was first released . With no handles and squared edges and ability to pick colors makes it sleek and helps it to blend with my cabinet colors . Built in beverage center eliminates the need to buy another refrigerator. Inside Water pitcher eliminates the stains of water leaks. I absolutely admire the design of Bespoke and would definitely recommend . But be mindful of the height of the fridge and do measure before buying .

Review from Samsung US
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Mar 24, 2022
Reviewer name: Bespokemyheart
5 out of 5 stars
5 out of 5 stars review

Great First Fridge!

[This review was collected as part of a promotion.] We needed a refrigerator for a home we were moving into and after looking at multiple refrigerators we found the Bespoke from Samsung! Pros are the automatic filling pitcher and the water spout (which is inside the door which we found to be better than it being outside). The ample shelf room and four separate doors make storing foods at different temperatures easy. Their are two separate types of ice (small and large) which are perfect for different of beverages. We love how the refrigerator is also a statement piece for our kitchen! The only con is that sometimes the automatic water pitcher will not refill unless it is giggled in place, but that by no means is a deal breaker!

Review from Samsung US
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Jan 17, 2022
Reviewer name: Marcia
5 out of 5 stars
5 out of 5 stars review

Great flexibility and look

[This review was collected as part of a promotion.] I shopped for a refrigerator for a long time before deciding to go with the customizable counter depth Bespoke one. I wanted to move the fridge a few steps out of the tiny kitchen into the adjoining dining room so I wanted it to look good. We are waiting to get all the panels we wanted but it will be worth the wait. Will look even better when a cabinet wraps it!

Review from Samsung US
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Apr 17, 2024
Reviewer name: Jrussell4
5 out of 5 stars
5 out of 5 stars review

Perfect choice for our busy home

[This review was collected as part of a promotion.] This fridge was everything we wanted and more. We recently moved to a new place that required us to find a fridge that fit our needs, budget and lifestyle. This checked every box for me and my family. We love the Beverage Center that comes with a built in-water dispenser and a pitcher that automatically refills. The capacity of this fridge is huge! I’m able to do a full grocery store haul and still have left over space for when we get takeout. Also, the bottom right is a “FlexZone” that allows us to pick if we want it to be a fridge or freezer which is awesome. For events, were able to dedicate the whole space to beverages. No more filling up that ice chest with expensive ice. Oh speaking of ice, you have two (2) ice types that have huge trays and a convenient little scoop. The integrated SmartThings App allows me to add food to a list that lets me and my wife know what we have and how long we have it. I’m the worst at making sure food is used or disposed of in a reasonable time so the app keeps me honest. We have a toddle who loves putting their grimy little fingers over everything. Our model has the Fingerprint Resistant model which reduces the ugly smudges that tend to plague other models. This feature is a must for those with little ones. All and all, if you’re in the market, highly check this model out. We love it and have no regrets.

Review from The Insiders
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Aug 9, 2025
Reviewer name: Rebecca
1 out of 5 stars
1 out of 5 stars review

Be very cautious!

Be very careful - Samsung knows there are issues with this product and the ice maker. Purchased and ice maker froze and poured water ruining hardwood floor. Owned for just over a year. Called Samsung and they claimed it’s not their issue. Had to file homeowners claim- and after reading online this is a well known issue. Confirmed by multiple repair companies who have worked on our fridge. This should be illegal- will not purchase Samsung again!!

Review from Samsung US
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reply from Samsung Care

We understand the frustration of dealing with a freezing ice maker, Rebecca. Let us help. If your ice maker freezes over, please refer to the latter part of the guide under the "Ice maker is frozen over" section for instructions on what to do. We also suggest checking the attached hyperlink about connecting the refrigerator to SmartThings. You can access the guide through the link below. The ice bucket is stuck or has a block of ice: https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-bucket-is-stuck-or-has-a-block-of-ice Should you need further assistance, please feel free to get back to us via the following options below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number 1150328167 to help our team pull up your information when you message us. Thank you. -Angelica

Jul 5, 2022
Reviewer name: Lawgal13
5 out of 5 stars
5 out of 5 stars review

HUGE flexible and customizable fridge-freezer

[This review was collected as part of a promotion.] My new Samsung BESPOKE 4-Door Flex™ refrigerator (with customizable glass color panels featuring the beverage center and dual ice maker with Ice Bites) was finally delivered yesterday, and other than the Navy color being much darker than anticipated it is an amazing appliance! The Wifi connectivity is actually useful, and I've transferred everything from my old fridge/freezer and there's gobs of extra room! Love the beverage center with infusable water pitcher, and the crisper drawer and bottom right unit that can be either freezer or fridge. The lighting is beautiful and the anti-slip glass shelf is a lovely added feature, and also the fingerprint resistant surface. Like all Samsung fridges, the door-open alarm is a handy feature too. The temp settings actually run colder than indicated, which is not usually the case so I'm glad it's not too warm. If you like both form AND function with a stylish look this is your refrigerator!

Review from The Insiders
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Oct 2, 2023
Reviewer name: Gamemaster
5 out of 5 stars
5 out of 5 stars review

Flexible and effiecent

[This review was collected as part of a promotion.] All our guests comment on our fridge. It fits perfectly with our cabinets and like the flexibility to be able to change the panels. We also enjoy being able the change from freezer to fridge for parties.

Review from Samsung US
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