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Customer reviews for Samsung Bespoke 23 cu. ft Counter Depth French Door Refrigerator for
Samsung Bespoke 23 cu. ft Counter Depth French Door Refrigerator
4.6 out of 5 stars
stars
358 ratings358 reviews
  1. 5 stars80% (285)
  2. 4 stars10% (36)
  3. 3 stars2% (7)
  4. 2 stars3% (11)
  5. 1 star5% (19)

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Showing 211-220 of 358 reviews
Oct 12, 2021
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Cool fridge.

[This review was collected as part of a promotion.] It's been about 3 weeks since I replaced my fridge and I love it. The Bespoke aspect makes it mine, you're not going into a store and seeing the same fridge that I have. It's huge capacity is great for big families and the flex zone is so clutch when you need more space in the fridge. I can't speak too much on the ice maker because we rarely use ice, I would have preferred a dedicated ice spout like the water dispenser though, solely for aesthetic reasons I will admit. It's really quiet too, I rarely hear it in the day or night. My only gripe was that the measurements didn't include the wheels on the bottom of the fridge, so I had to adjust my cabinets a bit, but not a deal breaker. All in all, if you have a opportunity to see one of these and you're one of those people who love kitchen gadgets, you'll instantly fall in love.

Review from The Insiders
Helpful?69OR4WZ4NTPD13575672410
Aug 9, 2025
Reviewer name: Rebecca
1 out of 5 stars
1 out of 5 stars review

Be very cautious!

Be very careful - Samsung knows there are issues with this product and the ice maker. Purchased and ice maker froze and poured water ruining hardwood floor. Owned for just over a year. Called Samsung and they claimed it’s not their issue. Had to file homeowners claim- and after reading online this is a well known issue. Confirmed by multiple repair companies who have worked on our fridge. This should be illegal- will not purchase Samsung again!!

Review from Samsung US
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reply from Samsung Care

We understand the frustration of dealing with a freezing ice maker, Rebecca. Let us help. If your ice maker freezes over, please refer to the latter part of the guide under the "Ice maker is frozen over" section for instructions on what to do. We also suggest checking the attached hyperlink about connecting the refrigerator to SmartThings. You can access the guide through the link below. The ice bucket is stuck or has a block of ice: https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-bucket-is-stuck-or-has-a-block-of-ice Should you need further assistance, please feel free to get back to us via the following options below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number 1150328167 to help our team pull up your information when you message us. Thank you. -Angelica

Apr 7, 2022
Reviewer name: RnR Royal Ruby
5 out of 5 stars
5 out of 5 stars review

Beautiful and functional

[This review was collected as part of a promotion.] Beautiful fridge! Bottom left is freezer and ice. Top left is water and beverage center. Bottom left is flex zone which can be regular fridge or freezer. Top right section has QR code and controls to add to Smart Things app.

Review from Samsung US
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Aug 2, 2022
Reviewer name: FelixG
2 out of 5 stars
2 out of 5 stars review

Door design

this is a counter depth fridge which, it implies it should not extend in front of the counter. as per manual, the required width of the opening for this fridge is 35 7/8. however, the doors require at least additional 6 inches of width due to the door/hinge design. therefore, the only way to open doors is to pull the fridge out of its space in front of the counter by about 6 inches. this is really contrary to the very idea of counter depth!!!!! i can only hope there will be sufficient feedback from customers for samsung to come up with alternative hinge design to allow existing door to open without requiring extra space.

Review from Samsung US
Helpful?69OR4WZ4NTPD13575672410
reply from SEA Care

Hello Felix G, Thank you for sharing your feedback. Your satisfaction is our main priority, and we are glad you are using Samsung Bespoke Counter Depth 4-Door Flex™ Refrigerator (23 cu. ft.) in White Glass (2021). We are saddened that you have issues with your Refrigerator, especially with the door design. The experience is not what we want for our valued clients. We understand how important home appliances make our life convenient and comfortable. We will surely notate this feedback for better products and services in the future. Let me share the specification sheet and the product manual to understand our product better. https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/pdfs/101121/RF23A9675_V8.pdf Product Manual, you may turn to page 16 for the installation guideline. https://downloadcenter.samsung.com/content/UM/202205/2022052 5154141895/RF9000A_DA68-04023H-04_EN_MES_CFR.pdf If assistance is needed, please reach us with the following options to further assist you: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference number: Thank you for choosing Samsung. Have a great day. ^^Ross

May 31, 2024
Reviewer name: Pavy
1 out of 5 stars
1 out of 5 stars review

Disposable refrigerator

Not even 3 years and the ice maker and control panels don't work, the self filling water pitcher doesn't fill all the time. They make this type of refrigerators just to last a very short time. So if you are looking for something that is worth your money don't buy a samsung

Review from Samsung US
Helpful?69OR4WZ4NTPD13575672410
reply from SEA Care

Hi Pavy, Maximizing your refrigerator's features is important. Let's get the information you need to ensure the fridge operates smoothly. The link below will guide you in ensuring the autofill pitcher, control panel, and ice maker are running properly by selecting the scenario that best fits your situation and learning more by checking the hyperlinks and video. Ice maker is not working: https://www.samsung.com/us/support/troubleshooting/TSG01001012/ Autofill water pitcher doesn't fill: https://www.samsung.com/us/support/troubleshooting/TSG01201488/ Refrigerator panel or Family Hub screen is blank or not responding: https://www.samsung.com/us/support/troubleshooting/TSG01202605/ Should you need more assistance with the refrigerator, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147291319) to help our team pull up your information when you message us. Have a great day, -Ernest-

May 29, 2024
Reviewer name: bdubs
5 out of 5 stars
5 out of 5 stars review

So much ice!!!

[This review was collected as part of a promotion.] We purchased this refrigerator about a month ago to replace a model from 2017 (another brand) that stopped making ice altogether. We chose this model for it's height (73"), appearance, and ice producing capabilities. The ice is incredible. Two sizes and always plenty of it. I have a family of five and we live in the desert, but i am confident this machine will keep up with us. Also, the beverage center with the pitcher has been awesome for filling up large water bottles quickly.

Review from Samsung US
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Feb 3, 2022
Reviewer name: ClaudineD
5 out of 5 stars
5 out of 5 stars review

Such a feature rich and accessible fridge

[This review was collected as part of a promotion.] I just love the Bespoke Refrigerator from Samsung. This is such an amazing refrigerator it is so spacious and bright inside. I love the ease of accessing certain items from an outside door. And the 4 doors make it much more accessible for older and disabled people. The water pitcher is very helpful for refilling the coffee maker and tea boiler with filtered water. Another great feature for me as an older adult is the freezer doors opening and allowing slide out shelves. Everyone has remarked how sleek and beautiful the fridge is. The open door alarm has saved us many times too! I am thankful to have this in our house!

Review from The Insiders
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Nov 3, 2022
Reviewer name: Jill
5 out of 5 stars
5 out of 5 stars review

Modern, streamlined and sexy!

[This review was collected as part of a promotion.] The Bespoke 4 door flea fridge is a work of art! Modern streamlined look with features and amenities that excite the senses! The modern panels allow for easy changes to compliment your every changing taste! The functionally of the four door flea is unique and user friendly! The beverage center is a must and it worth every penny! The Bespoje line is stunning and functional! You will be obsessed with your kitchen once again!

Review from Samsung US
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Mar 24, 2022
Reviewer name: Tanyalyn
5 out of 5 stars
5 out of 5 stars review

Best fridge ever!!!

[This review was collected as part of a promotion.] I bought this in white for its clean look with my white cabinets. I love the panels. I’ve had so many fridges that my kids scratch or dent and there is no way of fixing it. With this fridge you can just replace the panel with suction cups. (We haven’t had to do this yet) the panels are so much easier to clean then stainless steel.

Review from Samsung US
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Aug 1, 2025
Reviewer name: KenM
4 out of 5 stars
4 out of 5 stars review

Ice Everywhere!!!!

Bought this 4 door flex unit and have had nothing but issues with the ice maker. Constantly have to clean out lower drawer that gets ice all inside of it. It continually builds a wall of ice in the rear corner of the ice tray preventing any new ice from back filling what we use. We essentially have to yank the drawer out to shift any ice from the rear to the front and chop out any formed ice wall in the back. For such an expensive fridge, this ice maker is horrible!

Review from Samsung US
Helpful?69OR4WZ4NTPD13575672410