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Customer reviews for Samsung Bespoke 23 cu. ft Counter Depth French Door Refrigerator for
Samsung Bespoke 23 cu. ft Counter Depth French Door Refrigerator
4.6 out of 5 stars
stars
358 ratings358 reviews
  1. 5 stars80% (285)
  2. 4 stars10% (36)
  3. 3 stars2% (7)
  4. 2 stars3% (11)
  5. 1 star5% (19)

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Showing 201-210 of 358 reviews
Mar 31, 2024
Reviewer name: cmshure
5 out of 5 stars
5 out of 5 stars review

Excellent Fridge; Autofill Pitcher Seals the Deal

[This review was collected as part of a promotion.] Love this Samsung refrigerator. For a counter depth model, this fridge has tons of space. It is such a pleasure to use and allows me the ability to easily organize everything which is a blessing with 2 teenagers. I previously had a single drawer freezer which was always a mess but this fridge with its side by side freezer sections is so much better and the flex zone, which we use as a freezer, is great to have in case I need more fridge space for the holidays. The icing on the cake is the autofill pitcher. I didn’t realize how much I would love this. I use it to fill my water glass, the coffee maker, the dog’s water bowls, and pretty much anything else that requires water. It is extremely convenient and so much faster than the built in water dispenser. There’s also the beverage center and the 2 types of ice in the freezer.

Review from The Insiders
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Apr 17, 2022
Reviewer name: Bumblebee
5 out of 5 stars
5 out of 5 stars review

Fell in love at first sight!

[This review was collected as part of a promotion.] We have had this fridge for just over 6 months now after we moved into our new home. The design is beautiful. I saw it in a Korean drama last year, I wanted it so bad. The beverage center is my favorite. The adjustable shelves are very helpful and roomy. Many colors to pick from, the glass panels are easy to clean and look great. The double freezers are perfect for my needs; one side keeps all ice cubes and eye masks, the other side keeps all frozen foods and pizza. Plus, shipping company did a good job to set it up for me and took away the old fridge. I have no complaints. You won't be disappointed.

Review from Samsung US
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Mar 25, 2022
Reviewer name: Dashdaniel
5 out of 5 stars
5 out of 5 stars review

Great addition for our kitchen

[This review was collected as part of a promotion.] We just git to our house and we did our kitchen. We bought the Samsung 23cu ft smart counter depth bespoke fridge and we couldn’t be more than happy with that. The color fits perfectly wity our kitchen. The lines are clean and modern. It has 4 doors(5 if you include the bar one). So far so good! The delivery was fast and ok the spot. They were beyond nice and attentive.

Review from Samsung US
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Jul 5, 2022
Reviewer name: Lawgal13
5 out of 5 stars
5 out of 5 stars review

HUGE flexible and customizable fridge-freezer

[This review was collected as part of a promotion.] My new Samsung BESPOKE 4-Door Flex™ refrigerator (with customizable glass color panels featuring the beverage center and dual ice maker with Ice Bites) was finally delivered yesterday, and other than the Navy color being much darker than anticipated it is an amazing appliance! The Wifi connectivity is actually useful, and I've transferred everything from my old fridge/freezer and there's gobs of extra room! Love the beverage center with infusable water pitcher, and the crisper drawer and bottom right unit that can be either freezer or fridge. The lighting is beautiful and the anti-slip glass shelf is a lovely added feature, and also the fingerprint resistant surface. Like all Samsung fridges, the door-open alarm is a handy feature too. The temp settings actually run colder than indicated, which is not usually the case so I'm glad it's not too warm. If you like both form AND function with a stylish look this is your refrigerator!

Review from The Insiders
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Dec 23, 2021
Reviewer name: 23xGin
5 out of 5 stars
5 out of 5 stars review

The best one I’ve owned this far

[This review was collected as part of a promotion.] When our 10-year-old Samsung fridge finally died, we were hesitant to buy another Samsung because getting our old one serviced was so difficult. After a while, new components were scarce, and even water filters were difficult to come by. I couldn't help but notice how lovely this refrigerator is. I performed my homework, watched it expand in the Asian market, and decided it was worth a shot. This beautiful refrigerator makes a statement in the kitchen because to its elegant design, which avoids the bulbous appearance of other refrigerators on the market. We were relieved to get rid of the drawer freezer and replace it with a four-door one. We haven't had to change out the flex section because it's now being used as a deli fridge. There is no longer an ice maker in the refrigerator; it has been moved to the freezer, where it belongs, freeing up refrigerator space. Cubes and nuggets are the two sizes available. Note that ice nuggets are not chewable like sonic ice, but they are large enough to cool your liquid quickly. We're still attempting to figure out how to collect ice without spilling any. The autofill pitcher with a diffuser is another feature we like. We use it to make infused water on occasion. This feature is a nice addition because I used to keep a pitcher of water in my old fridge so that chilled water was always available. When I bought this fridge there were only colors available. When I'm ready, I would love to switch out the panels to different designs if they ever come available. We have Samsung phones, so syncing it with the SmartThings app was easy. Definitely worth the price!

Review from The Insiders
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Aug 9, 2025
Reviewer name: Rebecca
1 out of 5 stars
1 out of 5 stars review

Be very cautious!

Be very careful - Samsung knows there are issues with this product and the ice maker. Purchased and ice maker froze and poured water ruining hardwood floor. Owned for just over a year. Called Samsung and they claimed it’s not their issue. Had to file homeowners claim- and after reading online this is a well known issue. Confirmed by multiple repair companies who have worked on our fridge. This should be illegal- will not purchase Samsung again!!

Review from Samsung US
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reply from Samsung Care

We understand the frustration of dealing with a freezing ice maker, Rebecca. Let us help. If your ice maker freezes over, please refer to the latter part of the guide under the "Ice maker is frozen over" section for instructions on what to do. We also suggest checking the attached hyperlink about connecting the refrigerator to SmartThings. You can access the guide through the link below. The ice bucket is stuck or has a block of ice: https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-bucket-is-stuck-or-has-a-block-of-ice Should you need further assistance, please feel free to get back to us via the following options below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number 1150328167 to help our team pull up your information when you message us. Thank you. -Angelica

Apr 17, 2024
Reviewer name: Biswajeetsahoo
5 out of 5 stars
5 out of 5 stars review

Love this fridge

[This review was collected as part of a promotion.] This fridge not only looks good, but is quite spacious for a counter depth refrigerator. The smart things app is great if you want to control your fridge at your convenience., like changing the temperature or changing modes in flex crisper. The fingerprint resistant stainless steel looks luxurious and a great feature too. The flex zone is great because I don’t need a huge freezer and it has the option for turning it into a fridge from a freezer. You also get two types of ice and a beverage zone with an autofill pitcher. Overall, it’s a pretty good fridge, highly recommend!

Review from The Insiders
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Aug 12, 2025
Reviewer name: jtent
2 out of 5 stars
2 out of 5 stars review

Great for the 2 years it worked

There are so many things we really like about this fridge. We love the beverage center and the built in water pitcher for filtered water. We love that the 4th compartment can be used for fruits and vegetables since we don't need a large freezer but do need more refrigerator space. HOWEVER, the mini ice cube maker in our fridge never worked - it caused the freezer to ice over every time we turned it on, so we leave it off (not a big deal for us). Then, 2 1/2 years after purchase, there was ice buildup that blocked the refrigerator fan and caused the refrigerator section to stop cooling. Bottom line - it's a well thought out refrigerator with great features but HORRIBLE engineering.

Review from Samsung US
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reply from Samsung Care

Hi Jtent, It sounds like you really appreciate many of the thoughtful features this fridge offers, especially the beverage center and the FlexZone compartment. Given the complexity of these systems, having a qualified technician come by for a thorough assessment would be the best step at this point to ensure everything is running smoothly and to help prevent any further interruptions. You can schedule an appointment by visiting the Samsung link below: Repair Services: https://www.samsung.com/us/support/service/ If you prefer to reach out and set an appointment that way, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) When you message us, please provide us with this reference number 1150355411 to help our team pull up your information. Leo

Apr 5, 2022
Reviewer name: Average Guy
5 out of 5 stars
5 out of 5 stars review

Future of Fridges

[This review was collected as part of a promotion.] I'm going to try to be brief, brilliant and be gone. Simply this fridge is amazing. I have had Samsung fridges in the past which is why I consider them again but the level of customization on this fridge would blow your mind. This can be good and bad. The wife and I can make it fit an aesthetic she is going for. Bad when she changes that look she will than opt to buy the different panels to change its look. We currently have 3 different sets including a Dancy winter wonderland version. Past the design the function of a fridge is solid. Keeps stuff cold and the freezer doesn't have that awful freezer drawer I have had on other models. If you want to add to your kitchens look with a quality fridge this si the way to go.

Review from Samsung US
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Mar 18, 2024
Reviewer name: Oumyusuf
5 out of 5 stars
5 out of 5 stars review

Stylish and Economical with Plenty of Features

[This review was collected as part of a promotion.] The Samsung Bespoke Fridge with French doors is a game-changer in the world of refrigeration. Boasting exceptional cooling capabilities, it ensures that your food stays fresh for longer periods. The customizable design allows you to tailor the fridge to your specific needs, fitting seamlessly into any kitchen aesthetic. One standout feature is its accompanying app, which enhances user experience significantly. The app provides real-time alerts when the fridge is opened or closed, a particularly handy feature for households like mine with lots of children who tend to leave doors open. This functionality ensures that you can monitor the fridge's usage even when you're not at home, giving you peace of mind and helping to conserve energy. Moreover, the French door design in stainless steel adds a touch of elegance to the appliance while also improving accessibility to your food items. Overall, the Samsung Bespoke Fridge with French doors is a top-notch appliance that combines style, functionality, and convenience seamlessly. Whether you're a busy parent needing to keep tabs on fridge usage or a design-conscious homeowner looking for a sleek addition to your kitchen, this fridge delivers on all fronts. Note one minor drawback: the icemaker. It can be rather loud during the ice-making process, potentially causing disruptions in quieter environments. Additionally, the icemaker seems to overfill, leading to excess ice accumulation in the dispenser.

Review from The Insiders
Helpful?69OR4WZ4NTPD13575672410