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Customer reviews for LG 22 cu. ft. French Door Refrigerator for
LG 22 cu. ft. French Door Refrigerator
4.2 out of 5 stars
stars
1,480 ratings1,480 reviews
  1. 5 stars61% (902)
  2. 4 stars21% (311)
  3. 3 stars6% (90)
  4. 2 stars4% (63)
  5. 1 star8% (114)

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Showing 1,111-1,120 of 1,480 reviews
Aug 15, 2016
Reviewer name: LGfriend
5 out of 5 stars
5 out of 5 stars review

Smart storage options

[This review was collected as part of a promotion.] I have owned my LG refrigerator for three months now and love the design. We were looking for a size that would fit our space and not limit storage and flexibility and we found it in this LG unit after comparison to other brands.

Review from lg.com
Helpful?5GPB9EVIDK9613570772491
Aug 15, 2024
Reviewer name: Lemon LG refrigerator
1 out of 5 stars
1 out of 5 stars review

I am so dissatisfied with this Company!!! My entire kitchen appliances are LG & with this experience I will never buy or refer ur product to any one! I have a refrigerator for less than two years somehow the compressor went and it is now three weeks that I still haven’t had a refrigerator that work! This is really Not how a so called reputable company should service and treat their customers!

Review from lg.com
Helpful?5GPB9EVIDK9613570772491
reply from LG Social

Hello. Thank you for sharing your honest review of your service repair experience. Your feedback means the world to us, and we're eager to make things better based on what you've shared. We'd love to chat with you one-on-one to make sure we take care of your work order and keep you in the loop with timely updates. Just shoot us a private message at @LGUSSupport, and we will connect you to one of our dedicated agents. Have a great day. ~ Ivy

Aug 18, 2023
Reviewer name: CJ G
1 out of 5 stars
1 out of 5 stars review

Unpredictable, inconsistent temperature control

[This review was collected as part of a promotion.] We bought this refrigerator in January 2023. The BIGGEST PROBLEM: In March, we noticed that sometimes items in the fridge compartment were getting frozen even though we had the thermostat set to 38° or 39°. Sometimes we could thaw meat in the fridge – other times it would still be rock hard frozen two days later. We’d wake up to find salads frozen and ruined or the milk chunky. It wasn’t always stuff in the same location either – top, bottom, middle, left, right – and it wasn’t consistent. For a couple months, we tried rearranging things and making sure vents weren’t blocked to see if it would get better, but it kept happening. A separate thermometer placed on the middle shelf confirmed that it was sometimes getting down to 31 degrees in the fridge despite being set to 38. But we couldn’t just turn up the temperature because sometimes it really was close to 38, and if we turned up the temp to be in the 40s, we’d risk bacteria growing during those warm spells. SMALLER PROBLEMS: The supports underneath the split-shelving in the center of the fridge are so tall that you can only put very flat items under them. And do NOT try to slide anything from one side to the other because it is likely to catch on the supports. The fridge actually holds a lot less than other fridges of the same outer dimensions because of the way things are structured inside.

Review from lg.com
Helpful?5GPB9EVIDK9613570772491
reply from Customer Care

Hey there. We appreciate your time in leaving us a review regarding your refrigerator. We would be pleased to investigate this further, but we must switch to a platform that permits back-and-forth messaging before we can look into this further. You may call our customers support line at (800) 243-0000, or send us a private message on Facebook or Twitter using @LGUSSupport with your contact number, and we'll be ready to help. ^Anthony

Sep 2, 2022
Reviewer name: Rach658
2 out of 5 stars
2 out of 5 stars review

Cheap Material

I bought this fridge in March 2022 (decided to replace my ols style fridge with a modern one) and within 3 weeks of using it, something (not heavy at all) fell on the frame near the bins & it cracked the white plastic material. LG customer service said they can patch it up since it's not affecting the use of the fridge. When the repair guy showed up, he said LG stopped making the patch kit. It's quite upsetting that you pay a lot for something and the companies use such cheap materials! The Shelves are made so cheap that they curve in the center- even when there are just a few items on them. The fridge that I replaced lasted us for 15 years! I will not be buying another LG product again with the service they offer.

Review from lg.com
Helpful?5GPB9EVIDK9613570772491
reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model #. ^Sandy

Nov 14, 2024
Reviewer name: LG beauty
5 out of 5 stars
5 out of 5 stars review

Great Refrigerator

The French door feature and my refrigerator gives me so much room. I love that I can buy a lot of groceries and have enough room for them. The freezer is on the bottom and it also has tons of room for my frozen products. I got the stainless steel no print feature and I love it.

Review from lg.com
Helpful?5GPB9EVIDK9613570772491
reply from LG

Hi, there. We appreciate you sharing your experience with the LG Refrigerator (LFCS22520S) model. It’s great to hear that the French door design gives you all the room you need for big grocery trips. The bottom freezer on this unit is built for easy access and strong capacity, and the PrintProof stainless finish adds that clean, smudge‑resistant touch you’re enjoying. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ ‑LG Digital Care Team ^Juvy

Sep 22, 2017
Reviewer name: Jlfisch
5 out of 5 stars
5 out of 5 stars review

My roommate was right

[This review was collected as part of a promotion.] My housemate, Vivian was a model in Italy she was constantly frustrated with my old fridge. Stuffed with leftovers we lost track of with a top freezer that made us bend over to search for anything in the fridge. I finally decided to listen to her and bought this new LG. Wow! She was soooo right. Everything is at eye level and things are well illuminated. And this is a cold fridge and things are super fresh. It is still overloaded, especially with ice cream, but what a difference. The drawer pulls right out and the ice cream is fresh and rock hard. Thanks,Vivian

Review from lg.com
Helpful?5GPB9EVIDK9613570772491
Jun 3, 2024
Reviewer name: HappyCustomer2024
5 out of 5 stars
5 out of 5 stars review

Overall Great Refrigerator.

[This review was collected as part of a promotion.] Really happy to have upgraded to this from the old traditional white basic refrigerator. Everything stays at the perfect temperature and its interior/exterior design makes our kitchen have a more modernized look.

Review from lg.com
Helpful?5GPB9EVIDK9613570772491
Mar 14, 2019
Reviewer name: DJ from Northern Cal
5 out of 5 stars
5 out of 5 stars review

Excellent capacity and smart features

[This review was collected as part of a promotion.] I bought this over a year ago and still love it! It's quiet, easy to move things around in the refrigerator, notifies me when I left the door open, and has excellent capacity. There is room for everything I need. This was definitely a good buy.

Review from lg.com
Helpful?5GPB9EVIDK9613570772491
Dec 17, 2017
Reviewer name: Mb20lvrdlk
4 out of 5 stars
4 out of 5 stars review

Great organization!

[This review was collected as part of a promotion.] I bought this a month ago and love it! Not having to bend over and dig on the bottom shelf of the fridge is fantastic! The freezer drawer is huge! I love this fridge, and would definately buy another LG appliance!

Review from lg.com
Helpful?5GPB9EVIDK9613570772491
Jul 9, 2018
Reviewer name: jimyra
5 out of 5 stars
5 out of 5 stars review

Thrilled with everything!

[This review was collected as part of a promotion.] We had to order our refrigerator and wait about a month for it, but the wait was worth it. There is just my husband and I in our household, and this is the perfect size for us. It also fits nicely in our space provided for it. It is quiet, unlike the one we replaced, shelves are easy to move, and I love the pull out drawer and the large capacity freezer. We did not want ice/water in the door, too messy. We get plenty of ice and enough room for our frozen foods. We also purchased a new LG range and microwave oven. Love all of the LG products!

Review from lg.com
Helpful?5GPB9EVIDK9613570772491