Skip to Main Content
Sams Club
Sams Club
Customer reviews for SimpliSafe Pro Wi-Fi Video Doorbell for
SimpliSafe Pro Wi-Fi Video Doorbell
4.2 out of 5 stars
stars572 ratings297 reviews
  1. 5 stars66% (378)
  2. 4 stars13% (76)
  3. 3 stars6% (33)
  4. 2 stars4% (22)
  5. 1 star11% (63)

Member photos

Sort by |
Showing 51-60 of 297 reviews
Sep 14, 2022
Pogo
1 out of 5 stars review

Verified Purchase

Did not work - twice

Installed SimpliSafe Video Doorbell with my Westminster Chime Doorbell Ststem. It didn’t work so I called SimpliSafe and was told by the technician that the wires were not screwed in tightly - they were. I purchased a second, identical Video Doorbell and got the same result. I returned BOTH units. Big waste of time!

Helpful?16OQWKMOPZLB81501702969
Jul 27, 2023
Al
5 out of 5 stars review

Verified Purchase

Happy Customer

Arrived as planned and I was happy with the item and the price. I like Wal-Marts non political position...my wife and I shop in the stores often. I do wish the shipping was just a bit faster on items not in our stores, but any time (rarely) need to return an item the employees at 183/620 store process it well.

Review from walmart.com
Helpful?16OQWKMOPZLB81501702969
Nov 22, 2019
Sharon
5 out of 5 stars review

Verified Purchase

I can see you.

Works great. Now, I can see who is at my door day or night, as well as communicate with them. I was at an appointment when a package was delivered, my video doorbell alerted me to the delivery. The video is of great quality, and works at night as well. It helps me see the area in front of my house and my neighbor's house. I would highly recommend Simplisafe to anyone who wants added protection at a good price.

Helpful?16OQWKMOPZLB81501702969
Dec 25, 2022
Buddy L
4 out of 5 stars review

Verified Purchase

The final piece of the pie.

Final piece of the pie for our home security system. The price was right and shipping was fast and it arrived on time as started. The only downside was it requires a chime module that you have to install in your doorbell chime assembly, an easy install but you have to get the chime module from SimpliSafe who’s customer service is second to none.

Helpful?16OQWKMOPZLB81501702969
Dec 10, 2019
Kim H
4 out of 5 stars review

Verified Purchase

Security

Anytime a person comes to the door, I am notified. If they ring the bell, I know that too. It has the ability to distinguish between human & animal shapes, so I am not bothered every time a cat walks by. (I know someone with another popular video doorbell system, and it goes off all the time due to animals. The video here is great. I would have given 5 stars, but the audio is so-so. When I have talked to people, we tend to have to repeat ourselves a lot. I am not sure if it comes from talking at the same time or what. A little like talking on a walkie talkie. Still I am thrilled with the product and recommend it to anyone.

Helpful?16OQWKMOPZLB81501702969
Jul 7, 2019
dkruiser
5 out of 5 stars review

Verified Purchase

Great product support and customer service

I’ve had some problems getting my video doorbells set up but SimpliSafe has been extremely helpful in troubleshooting and helping me get connected. They sent out a doorbell connector kit because one doorbell was causing a hum while charging. The kit took care of that issue. Yesterday when I was trying to get the second video doorbell connected, we had to go through some troubleshooting again and this time it was determined to be a defective camera unit, so they’re Fed-Ex’ing a replacement just so I can get it installed before leaving on vacation. I’ve been extremely happy with their customer service and support! Very happy I went with them for my video doorbells and security system. The video quality from their camera’s are high quality and the cameras aren’t overly sensitive that I’m constantly getting notices on my phone. Very good equipment and customer service.

Helpful?16OQWKMOPZLB81501702969
Jul 14, 2019
Sesparks
5 out of 5 stars review

Verified Purchase

Simply simple

This was so simple to install I didn’t have to ask my husband for assistance. We have solid copper wiring so getting the copper around the the screw connections was the most difficult. After turning the power back on it took a few minutes until the bell would ring properly again which momentarily had me doubting my instillation abilities. Setup was easy and the app works great.

Helpful?16OQWKMOPZLB81501702969
Jun 22, 2020
TH
5 out of 5 stars review

Verified Purchase

Nice Camera

I waited for at least a year before deciding on a doorbell cam. This is the right one. I like the different color change plates, the app and overall appearance. The unlimited storage is an extra $4.99/month, but worth it in my opinion. It is a little sensitive, as we have a large American flag on a post in front of it that will set it off when the wind gets up, but isn't a total nuisance. Very happy with this, especially on sale!

Helpful?16OQWKMOPZLB81501702969
Nov 20, 2019
Dave
5 out of 5 stars review

Verified Purchase

SimpliSafe Pro Wi-Fi Video Doorbell

Easy to install and works great with the SimpliSafe alarm system. Records motion near the doorbell and provides notifications when someone rings the doorbell or activates the motion sensor. You can also set different video recording resolutions based on your personal preferences.

Helpful?16OQWKMOPZLB81501702969
Dec 23, 2019
Robert
5 out of 5 stars review

Verified Purchase

Used with the Simplisafe monitoring system.

Purchased this to go with the SimpliSafe Security system. I tried it out as a stand alone doorbell using the IOS app for the doorbell. Works OK but recording are not save unless you pay for a camera fee or with the Simplisafe monitoring system. With the monitoring system the doorbell is great. It records any motion and stores it for 30 days. Good picture quality. Night vision works fairly well but not as much clarity if greater that 20 feet. Daytime quality is great and you can zoom in using the app

Helpful?16OQWKMOPZLB81501702969