I purchased two & one of the SimpliSafe Safe video doorbell pro’s arrive to me damaged. I didn’t realize until the electrician begin the installation because I needed hard wires installed first in my home. now I’m left with the burden to return the damaged one and find one somewhere else.because of course they’re out of stock now @ Sam’s club.P.S the one unit works just fine so far.

I’ve had some problems getting my video doorbells set up but SimpliSafe has been extremely helpful in troubleshooting and helping me get connected. They sent out a doorbell connector kit because one doorbell was causing a hum while charging. The kit took care of that issue. Yesterday when I was trying to get the second video doorbell connected, we had to go through some troubleshooting again and this time it was determined to be a defective camera unit, so they’re Fed-Ex’ing a replacement just so I can get it installed before leaving on vacation. I’ve been extremely happy with their customer service and support! Very happy I went with them for my video doorbells and security system. The video quality from their camera’s are high quality and the cameras aren’t overly sensitive that I’m constantly getting notices on my phone. Very good equipment and customer service.

Works great. Now, I can see who is at my door day or night, as well as communicate with them. I was at an appointment when a package was delivered, my video doorbell alerted me to the delivery. The video is of great quality, and works at night as well. It helps me see the area in front of my house and my neighbor's house. I would highly recommend Simplisafe to anyone who wants added protection at a good price.

Final piece of the pie for our home security system. The price was right and shipping was fast and it arrived on time as started. The only downside was it requires a chime module that you have to install in your doorbell chime assembly, an easy install but you have to get the chime module from SimpliSafe who’s customer service is second to none.

Great camera for the price. Simple set up. Ensure it is charged prior to initial set up, otherwise it'll frustrate you. If the battery is depleted it will appear as though it is not powering up. Other than that it is a straight forward process to get up and running. The camera comes with changeable face plates (black and greenish) not available from SimpliSafe directly.

This was so simple to install I didn’t have to ask my husband for assistance. We have solid copper wiring so getting the copper around the the screw connections was the most difficult. After turning the power back on it took a few minutes until the bell would ring properly again which momentarily had me doubting my instillation abilities. Setup was easy and the app works great.

Arrived as planned and I was happy with the item and the price. I like Wal-Marts non political position...my wife and I shop in the stores often. I do wish the shipping was just a bit faster on items not in our stores, but any time (rarely) need to return an item the employees at 183/620 store process it well.

Works great but is missing the color option face plates.

Replaced same that was 5 years old. Camera quit working.

Will not work with digital doorbell