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Customer reviews for SimpliSafe Pro Wi-Fi Video Doorbell for
SimpliSafe Pro Wi-Fi Video Doorbell
4.2 out of 5 stars
stars572 ratings297 reviews
  1. 5 stars66% (378)
  2. 4 stars13% (76)
  3. 3 stars6% (33)
  4. 2 stars4% (22)
  5. 1 star11% (63)

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Showing 61-70 of 297 reviews
Jul 14, 2019
Sesparks
5 out of 5 stars review

Verified Purchase

Simply simple

This was so simple to install I didn’t have to ask my husband for assistance. We have solid copper wiring so getting the copper around the the screw connections was the most difficult. After turning the power back on it took a few minutes until the bell would ring properly again which momentarily had me doubting my instillation abilities. Setup was easy and the app works great.

Helpful?16OQWKMOPZLB81501702969
Dec 10, 2019
Kim H
4 out of 5 stars review

Verified Purchase

Security

Anytime a person comes to the door, I am notified. If they ring the bell, I know that too. It has the ability to distinguish between human & animal shapes, so I am not bothered every time a cat walks by. (I know someone with another popular video doorbell system, and it goes off all the time due to animals. The video here is great. I would have given 5 stars, but the audio is so-so. When I have talked to people, we tend to have to repeat ourselves a lot. I am not sure if it comes from talking at the same time or what. A little like talking on a walkie talkie. Still I am thrilled with the product and recommend it to anyone.

Helpful?16OQWKMOPZLB81501702969
Jun 22, 2020
TH
5 out of 5 stars review

Verified Purchase

Nice Camera

I waited for at least a year before deciding on a doorbell cam. This is the right one. I like the different color change plates, the app and overall appearance. The unlimited storage is an extra $4.99/month, but worth it in my opinion. It is a little sensitive, as we have a large American flag on a post in front of it that will set it off when the wind gets up, but isn't a total nuisance. Very happy with this, especially on sale!

Helpful?16OQWKMOPZLB81501702969
Dec 25, 2022
Buddy L
4 out of 5 stars review

Verified Purchase

The final piece of the pie.

Final piece of the pie for our home security system. The price was right and shipping was fast and it arrived on time as started. The only downside was it requires a chime module that you have to install in your doorbell chime assembly, an easy install but you have to get the chime module from SimpliSafe who’s customer service is second to none.

Helpful?16OQWKMOPZLB81501702969
Apr 19, 2020
flyer
4 out of 5 stars review

Verified Purchase

Does the Job With Limitations

Works as advertised. Easy installation. I did need customer service because of my Wi-Fi configuration but found the rep to be terrific. My only complaint is this does not have an SD storage slot so you have to sign-up for the service to view an event.

Helpful?16OQWKMOPZLB81501702969
Jan 1, 2020
joy27
5 out of 5 stars review

Verified Purchase

Great Security

This SimpliSafe video doorbell is exactly what we were looking for. It shows you exactly who is at the door by alerting you on your phone, and you can speak to them .We signed up for the monitoring service. There is a small monthly fee, but I feel it is worth it. Only took about 30 minutes to install and set up. It's a great purchase. We feel safer knowing we have this extra security. I highly reccomend.

Helpful?16OQWKMOPZLB81501702969
Jan 31, 2020
Goose
4 out of 5 stars review

Verified Purchase

Good product, with an issue

Once it was working, the video is crisp, the motion sensor works well, played well with the Comcast router, and it integrated seamlessly into the Simplisafe system. The big problem is that it was a real pain to get working with the electronic chime that we have. A standard ding-dong door chime will work well with an adapter that you will need to call Simplisafe customer service for (It's free), but the electronic chime is another story. There are a couple of Instructables that tell you how to add a relay to the system to get it to work with an electronic chime. Once the relay was installed, it works great.

Helpful?16OQWKMOPZLB81501702969
Jul 17, 2024
Anonymous
4 out of 5 stars review

Verified Purchase

Simplisafe doorbell

We have this doorbell since Dec. 2023. This one was purchased for a family member. Both have been great. Both we self installed with no issues. We don't try to answer the doorbell on the app because we find it too slow. We are probably doing it wrong/poorly. We are happy with it in every other way. Previously we had the Google doorbell. The Simplisafe is by far our preference thus far.

Review from walmart.com
Helpful?16OQWKMOPZLB81501702969
Sep 2, 2025
Mark
3 out of 5 stars review

Verified Purchase

Works great but is missing the color option face plates.

Review from walmart.com
Helpful?16OQWKMOPZLB81501702969
May 21, 2019
Not easy install
1 out of 5 stars review

Verified Purchase

Hard to install n stucco.

Hard to install on stucco. The tolerances are too tight to fit the pieces together.

Helpful?16OQWKMOPZLB81501702969