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Customer reviews for SimpliSafe Pro Wi-Fi Video Doorbell for
SimpliSafe Pro Wi-Fi Video Doorbell
4.2 out of 5 stars
stars572 ratings297 reviews
  1. 5 stars66% (378)
  2. 4 stars13% (76)
  3. 3 stars6% (33)
  4. 2 stars4% (22)
  5. 1 star11% (63)

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Showing 1-10 of 297 reviews
May 6, 2022
LDRinTX
5 out of 5 stars review

Verified Purchase

SimpliSafe is the Best Video Doorbell!

I tried the Blink video doorbell. I do not have an inside pre-wired chime therefore the doorbell did not work for me. I tried several options. Apparently if you have an iPhone it will chime on the iPhone. So, SimpliSafe has the BEST OPTION for me since I do have the SimpliSafe alarm system. I should have gone there first but the price was the issue. It was so high everywhere. Also no where did I see that it would chime inside. So I did find an inside chime adapter that would work with the SimpliSafe doorbell. After my son installed it I was amazed! Not only did it chime with the adapter it also chimed on the BASE!! Well great wonders!! Be it known that yes it will chime inside on your SimpliSafe base if you have the alarm system installed. Now you know too. Fantastic system!! Worth every dollar and Sam's has the best price!!!

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Oct 11, 2025
M0me
5 out of 5 stars review

Verified Purchase

Don’t Hesitate to Purchase

I bought this to replace in older SimpliSafe doorbell that had foggy glass (view). The view in this is perfect. Buying it from WalMart was aHUGE savings for me…thank you, WalMart. I was concerned that this was about 2/3 the price of the same product on Amazon - I can’t figure out why. This is a brand new item, not refurbished.

Review from walmart.com
Helpful?16OQWKMOPZLB81501702969
May 3, 2019
chef d
5 out of 5 stars review

Verified Purchase

Captures everything

Does what it’s supposed to do. Audio and images come through clear. It records a little over a minute for each motion detection and there are different levels of sensitivity you can select. My only complaint is the app is a little glitchy but it works perfectly 90% of the time. I’m trusting they’ll fix it Soon!

Helpful?16OQWKMOPZLB81501702969
Dec 3, 2019
Derek
4 out of 5 stars review

Verified Purchase

Definitely worth it

Easy installation if you are handy at home. Wiring can be little tough with newer construction homes as the gauge wire is bigger than what fits easily into slots. Picks up good image and you can set the zones for movement pickup and sensitivity

Helpful?16OQWKMOPZLB81501702969
Apr 28, 2019
Waypoints
3 out of 5 stars review

Verified Purchase

Limited Features

The Simplisafe doorbell is very easy to install.and works well as a doorbell but it as a security device. It lacks any ability to customize the camera motion fields or schedule different periods of sensitivity. Pretty disappointing product. Don't waste your money.

Helpful?16OQWKMOPZLB81501702969
Mar 15, 2026
Edward
3 out of 5 stars review

Verified Purchase

Not the best

Resetting should not require unscrewing the bell. Getting the right sensitivity to avoid either false or missed notifications too difficult

Review from walmart.com
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Sep 19, 2019
Sherry
2 out of 5 stars review

Verified Purchase

Very difficult to install

Install took 3 hours, including +1 hour on phone with very nice lady. The unit installed on the house in minutes, no problem. The problem was the install into my phone. Had to switch my 5g to 2 g. It only works with 2 or 2.4g. Sound was an issue. We finally gave up, luckily waiting until next day to retackle allowed battery to recharge, so it worked fine. So bottom line is 2g wi fi, let battery charge, call for help - they are really nice. (And seemed very practiced at helping)

Helpful?16OQWKMOPZLB81501702969
Sep 21, 2019
Garagegeek
1 out of 5 stars review

Verified Purchase

Almost completely useless

Installation instructions oversimplify to the point of being no help. I had to call for help and I’m a techno nerd. After 4 cameras I got one to work only to find that they will record nothing unless you are hostage to a subscription and that’s only for recording on one camera. Without a subscription all you have is the live view. SimpliSafe is evasive and some of their phone representatives are poorly informed. Without the subscription these are absolutely without merit. I hope I can return mine. Now I also have 4 sets of ugly holes around my doors as a reminder.

Helpful?16OQWKMOPZLB81501702969
Dec 18, 2019
David
1 out of 5 stars review

Verified Purchase

Dont buy.

Would give it a zero if possible. It will not work properly. First one just made the doorbell continually ring. Simplisafe CSR hung up on me when I said I purchased from Sams. Second one did the same thing. Neither one would connect with the main Simplisafe tower or app. Second attempt to contact CSR when 35 minutes with no answer. I installed new wire, transformer, and doorbell unit to confirm it wasn't something else. Simpli-safe--Simpli-don't work.

Helpful?16OQWKMOPZLB81501702969
Oct 1, 2019
Rasmkj
1 out of 5 stars review

Verified Purchase

Didn’t work with digital doorbell.

Plus they didn’t add a disclaimer telling you that. Who s stupid enough to sell something that only works on maybe a third of the doorbells. The older ones at that. Very disappointing the amount of time lost messing with it.

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