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Customer reviews for SimpliSafe Pro Wi-Fi Video Doorbell for
SimpliSafe Pro Wi-Fi Video Doorbell
4.2 out of 5 stars
stars572 ratings297 reviews
  1. 5 stars66% (378)
  2. 4 stars13% (76)
  3. 3 stars6% (33)
  4. 2 stars4% (22)
  5. 1 star11% (63)

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Showing 21-30 of 297 reviews
Dec 3, 2019
Unsatisfied customer
1 out of 5 stars review

Verified Purchase

Not happy

Brought one didn’t work, replaced it with a second one and still didn’t work. The help desk was not able to correct the problem.

Helpful?16OQWKMOPZLB81501702969
Sep 9, 2025
Tabitha
4 out of 5 stars review

Verified Purchase

It's a good product. I like that if you have a base station the doorbell rings with it like a chime. It clear. Only flaw is my Internet keeps cutting out. I don't think it's this products fault

Review from walmart.com
Helpful?16OQWKMOPZLB81501702969
Sep 16, 2021
TNcookie
5 out of 5 stars review

Verified Purchase

Quality product, easy to install.

Quality doorbell camera from a trusted company. It was very easy to install and there are 3 faceplate cover colors to use. I like the black one. I have the SimpliSafe system and I added this with no problems.

Helpful?16OQWKMOPZLB81501702969
Jul 6, 2024
April
5 out of 5 stars review

Verified Purchase

Glad we bought it!

Extremely easy to install! The picture/video is crystal clear. The only problem we have is the location of the original doorbell… but that’s the house, not the product.

Helpful?16OQWKMOPZLB81501702969
Jan 15, 2023
SteelersfaninDonkeyland
5 out of 5 stars review

Verified Purchase

GOTCHA

The SimpliSafe Doorbell Camera was easy to install and works great. An added benefit that wasn’t expected is I know who has been driving over my lawn and damaging my irrigation while making U Turns.

Helpful?16OQWKMOPZLB81501702969
Nov 23, 2021
Smartinfam
5 out of 5 stars review

Verified Purchase

SimpliSafe Pro Wi-Fi Video Doorbell works great

The SimpliSafe Video Doorbell works very well. Installation was pretty easy. When the doorbell sees any motion, it sends a notification within a couple of seconds. It works much better than other brands I have tried.

Helpful?16OQWKMOPZLB81501702969
Dec 9, 2021
Ph
3 out of 5 stars review

Verified Purchase

need to compare with ring.

It is a small device which is a good point. While, this doorbell camera does not send picture notification. Only text. If you need to review what happened, the $10/month subcription is needed. The Ring doorbell has only $3 subscription. I am thinking about replacing it.

Helpful?16OQWKMOPZLB81501702969
Mar 13, 2020
member1290
5 out of 5 stars review

Verified Purchase

Fast Internet Needed

The product is great, picture is awesome for what you are paying. Easy to install (15-20 min). However, if you have multiple simplisafe cameras you will need approximately 10Mbps of upload speed per camera to have the "talk back" function engaged on multiple cameras. I have 10Mbps so i had to turn the talk back function off, in settings (simple to do), for all the cameras except the front door bell camera. After that it works great, crystal clear conversation. Well worth the money.

Helpful?16OQWKMOPZLB81501702969
Jan 9, 2021
Steve
4 out of 5 stars review

Verified Purchase

Simpli Doorbell

Takes some basic DIY skills to install and a wired doorbell is required as well to make this doorbell work. The camera works great but requires a strong WIFI seems to me to be close to flawless. Since I'm still a dumb phone guy, by choice, I purchased a 8" Samsung Tab A from Sam's that let me download Simpli's app and can view that camera along w/my other cams while away or at home.

Helpful?16OQWKMOPZLB81501702969
Jan 13, 2022
TJ
5 out of 5 stars review

Verified Purchase

Great Customer Service

Ordered camera from Sam's club it was on sale at a great price. FedEx missed delivered the first camera. Yeah, FedEx! Called into customer service and told them the issue. They immediately, shipped me another camera, but this time they used U.S.P.S. and it was delivered with no issues. Unfortunately, the camera requires a preexisting doorbell wire which my house doesn't have. I wrote simplisafe tech support to ask if it worked on batteries before I ordered and was told that it would work on batteries. It doesn't so I had to return it. In the mean time the first doorbell camera that was missed delivered to a neighbor that had been out of town for a week was brought it over to me. No problem I was able to take them to a Sam's club with my paperwork and got it removed from my credit card. Had a little issue trying to return them, because they kept trying to refund me for both camera's. Finally, got it worked out. Very happy with order and customer service. Won't hesitate to order online from Sam's club again in the future. When I called Simplisafe to verify that the doorbell camera needed a hard wire to work, they gave me a free month of monitoring for the trouble. Very pleased with Simplisafe too.

Helpful?16OQWKMOPZLB81501702969