Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for SimpliSafe Pro Wi-Fi Video Doorbell for
SimpliSafe Pro Wi-Fi Video Doorbell
4.2 out of 5 stars
stars
572 ratings297 reviews
  1. 5 stars66% (378)
  2. 4 stars13% (76)
  3. 3 stars6% (33)
  4. 2 stars4% (22)
  5. 1 star11% (63)

Member photos

Sort by |
Showing 31-40 of 297 reviews
Dec 26, 2021
Mike K
3 out of 5 stars review

Verified Purchase

Simplisafe door cam

The camera is sharp in the daytime but is much worse at night. With the motion sensitivity set to medium, you don't get much warning that someone is approaching, about 12' or so. With the sensitivity turned to maximum, you get multiple alarms with nothing moving.

Helpful?16OQWKMOPZLB81501702969
Jan 13, 2022
TJ
5 out of 5 stars review

Verified Purchase

Great Customer Service

Ordered camera from Sam's club it was on sale at a great price. FedEx missed delivered the first camera. Yeah, FedEx! Called into customer service and told them the issue. They immediately, shipped me another camera, but this time they used U.S.P.S. and it was delivered with no issues. Unfortunately, the camera requires a preexisting doorbell wire which my house doesn't have. I wrote simplisafe tech support to ask if it worked on batteries before I ordered and was told that it would work on batteries. It doesn't so I had to return it. In the mean time the first doorbell camera that was missed delivered to a neighbor that had been out of town for a week was brought it over to me. No problem I was able to take them to a Sam's club with my paperwork and got it removed from my credit card. Had a little issue trying to return them, because they kept trying to refund me for both camera's. Finally, got it worked out. Very happy with order and customer service. Won't hesitate to order online from Sam's club again in the future. When I called Simplisafe to verify that the doorbell camera needed a hard wire to work, they gave me a free month of monitoring for the trouble. Very pleased with Simplisafe too.

Helpful?16OQWKMOPZLB81501702969
Sep 18, 2021
Our house
5 out of 5 stars review

Verified Purchase

Video doorbell

Like the doorbell and it was easy to install. The range and video quality is very good.

Helpful?16OQWKMOPZLB81501702969
Apr 10, 2021
RW Martinez
1 out of 5 stars review

Verified Purchase

buy something else w no subscription

need a subscription to see and able to record vid

Helpful?16OQWKMOPZLB81501702969
Oct 2, 2021
jskm
5 out of 5 stars review

Verified Purchase

Wi-Fi Doorbell

Easy to install and works great

Helpful?16OQWKMOPZLB81501702969
Jun 10, 2019
Bruce
5 out of 5 stars review

Verified Purchase

Very Helpful, Great Features

This doorbell adds another dimension of security to our home.

Helpful?16OQWKMOPZLB81501702969
Jun 22, 2021
RickL
5 out of 5 stars review

Verified Purchase

Great addition to my SimpliSafe alarm system.

Setup was quick and very easy. I love the quality of the video and nighttime color view.

Helpful?16OQWKMOPZLB81501702969
Jul 15, 2021
SS
1 out of 5 stars review

Verified Purchase

Disappointed

Quit working after only 1 year

Helpful?16OQWKMOPZLB81501702969
Oct 8, 2019
Jorlo
1 out of 5 stars review

Verified Purchase

Could not connect to the WiFi

Could not connect to the WiFi Tech support difficult to reach

Helpful?16OQWKMOPZLB81501702969
Sep 5, 2021
Robert
3 out of 5 stars review

Verified Purchase

not worth the price

bell works fine however, the price to have it on my phone is too much money per month, "$19.99"

Helpful?16OQWKMOPZLB81501702969