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Customer reviews for SimpliSafe Pro Wi-Fi Video Doorbell for
SimpliSafe Pro Wi-Fi Video Doorbell
4.2 out of 5 stars
stars
572 ratings297 reviews
  1. 5 stars66% (378)
  2. 4 stars13% (76)
  3. 3 stars6% (33)
  4. 2 stars4% (22)
  5. 1 star11% (63)

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Showing 11-20 of 297 reviews
Jul 22, 2019
missleding
1 out of 5 stars review

Verified Purchase

dose not work

installed acording to instructions would not work door bell contacted simplisafe informed would not work with a digital door bell and thay were working on a software fix no time frame for fix returned the item

Helpful?16OQWKMOPZLB81501702969
Jul 1, 2020
Jean
1 out of 5 stars review

Verified Purchase

BAD CHOICE

DO NOT PURCHASE! CONSTANTLY OFFLINE EVEN THOUGH WE ADDED A WIFI EXTENDER JUST FOR THIS. SHOWS STRONG CONNECTION BUT STILL DOES NOT WORK HALF THE TIME

Helpful?16OQWKMOPZLB81501702969
Oct 1, 2019
Rasmkj
1 out of 5 stars review

Verified Purchase

Didn’t work with digital doorbell.

Plus they didn’t add a disclaimer telling you that. Who s stupid enough to sell something that only works on maybe a third of the doorbells. The older ones at that. Very disappointing the amount of time lost messing with it.

Helpful?16OQWKMOPZLB81501702969
Jan 24, 2022
Florida girl
1 out of 5 stars review

Verified Purchase

Returned it

I thought this was the only piece of equipment needed for security but apparently you need something else. I wish that was more explanatory on the package. Returned it.

Helpful?16OQWKMOPZLB81501702969
Jul 25, 2020
Keith
5 out of 5 stars review

Verified Purchase

Works great now

After moving my flag which was located on the porch it works great. It was sending me alerts when the wind blew to the flag in front of the entry way.

Helpful?16OQWKMOPZLB81501702969
Oct 11, 2025
M0me
5 out of 5 stars review

Verified Purchase

Don’t Hesitate to Purchase

I bought this to replace in older SimpliSafe doorbell that had foggy glass (view). The view in this is perfect. Buying it from WalMart was aHUGE savings for me…thank you, WalMart. I was concerned that this was about 2/3 the price of the same product on Amazon - I can’t figure out why. This is a brand new item, not refurbished.

Review from walmart.com
Helpful?16OQWKMOPZLB81501702969
Aug 11, 2019
laura98092
2 out of 5 stars review

Verified Purchase

Not useful as a traditional doorbell.

First, it was not useful to me because I have an older home that does not have a hard wired doorbell. This is mounted using existing wiring so this is of no use to me. Secondly it is not an actual doorbell. From researching this further, it does not ring inside your house, it contacts you smart phone so you can see who it there. One reviewer that I read mentioned that his friends would have to knock on the door since the man was not near his phone to receive the alert.

Helpful?16OQWKMOPZLB81501702969
Jan 5, 2020
Hshsband
1 out of 5 stars review

Verified Purchase

Not so happy

It does not work along with the door bell chime connector. We have tried everything. I am considering returning for a full refund.

Helpful?16OQWKMOPZLB81501702969
Mar 15, 2026
Edward
3 out of 5 stars review

Verified Purchase

Not the best

Resetting should not require unscrewing the bell. Getting the right sensitivity to avoid either false or missed notifications too difficult

Review from walmart.com
Helpful?16OQWKMOPZLB81501702969
Dec 3, 2019
Unsatisfied customer
1 out of 5 stars review

Verified Purchase

Not happy

Brought one didn’t work, replaced it with a second one and still didn’t work. The help desk was not able to correct the problem.

Helpful?16OQWKMOPZLB81501702969