Video quality isn't great. Super intermittent recording, can't access old videos, picks up 5 seconds too late. Very frustrating, I have loved Simplisafe but this is not their best product in any regard.

[This review was collected as part of a promotion.] I didn’t realize that this doorbell has to be wired. So if you don’t have a previously ran doorbell line you will need one or an adapter. The video quality is really good.

[This review was collected as part of a promotion.] I installed this at my back door to replace a ring door bell camera and I find this is much easier and simpler to use than the ring.

At first couldn't get it to connect to WiFi, brought it inside, connected, the put it back on the door.if you change WiFi password, you may have to delete it from account and add back with new password

[This review was collected as part of a promotion.] It is easy yo install just connect to your door bell. The view is a little small. Wish it would give a wider angle view

[This review was collected as part of a promotion.] This simplisafe WiFi video doorbell is amazing!! I wish I found out about it sooner. It is so convenient for my whole family. It is safe small and does the job !

[This review was collected as part of a promotion.] Works really well you can see whoever is at your door and see what packages were left and things like that I highly recommend this it was easily to install great product

I bought this item when it was on sale for about 60 $70 really good deal right I'm taking home it's not working It's like fried I don't know but I take it back to Sam's club and they tell me that no they do not have anymore even though it says they have three in stock on their computer and that it's on stock when I look online they can't find it so I can't get a replacement I asked them well can I return this one and you ship me a new one they say no I have to call SimpliSafe that's how I have to handle that or I can just return it and buy a new one? what? I need to return the one I paid half price for to buy a new one from you online or from SimpliSafe for double the cost? not only am I paying for a membership but I'm paying for a plus membership why am I paying for this plus membership if I'm not being treated like a plus member?

We bought 2 years ago and it was fine, now it will not record at all through security updates they have completely destroyed the ability to record anything. I would urge you to DO NOT BUY THIS PRODUCT!! WE Have tried all their troubleshooting ideas, nothing works...

About a month after the install it stopped working. When I power it down and restart it it will start working again for a few hours.