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Customer reviews for SimpliSafe Pro Wi-Fi Video Doorbell for
SimpliSafe Pro Wi-Fi Video Doorbell
4.2 out of 5 stars
stars572 ratings297 reviews
  1. 5 stars66% (378)
  2. 4 stars13% (76)
  3. 3 stars6% (33)
  4. 2 stars4% (22)
  5. 1 star11% (63)

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Showing 281-290 of 297 reviews
Dec 29, 2020
Missy
2 out of 5 stars review

Go with the more popular brand for the money

Video quality isn't great. Super intermittent recording, can't access old videos, picks up 5 seconds too late. Very frustrating, I have loved Simplisafe but this is not their best product in any regard.

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Dec 30, 2021
Rad2014
5 out of 5 stars review

Works good

[This review was collected as part of a promotion.] I didn’t realize that this doorbell has to be wired. So if you don’t have a previously ran doorbell line you will need one or an adapter. The video quality is really good.

Review from SimpliSafe.com
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Feb 2, 2022
Cartersdad18
5 out of 5 stars review

Works great

[This review was collected as part of a promotion.] I installed this at my back door to replace a ring door bell camera and I find this is much easier and simpler to use than the ring.

Review from SimpliSafe.com
Helpful?16OQWKMOPZLB81501702969
Oct 29, 2019
LadyLee
3 out of 5 stars review

Sees everything around your door

At first couldn't get it to connect to WiFi, brought it inside, connected, the put it back on the door.if you change WiFi password, you may have to delete it from account and add back with new password

Helpful?16OQWKMOPZLB81501702969
Dec 16, 2021
Noenvy
4 out of 5 stars review

Works good

[This review was collected as part of a promotion.] It is easy yo install just connect to your door bell. The view is a little small. Wish it would give a wider angle view

Review from SimpliSafe.com
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Dec 20, 2021
Yaz18
5 out of 5 stars review

Simplisafe WiFi video doorbell

[This review was collected as part of a promotion.] This simplisafe WiFi video doorbell is amazing!! I wish I found out about it sooner. It is so convenient for my whole family. It is safe small and does the job !

Review from SimpliSafe.com
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Dec 9, 2021
Jesse
5 out of 5 stars review

Great

[This review was collected as part of a promotion.] Works really well you can see whoever is at your door and see what packages were left and things like that I highly recommend this it was easily to install great product

Review from SimpliSafe.com
Helpful?16OQWKMOPZLB81501702969
Oct 4, 2023
tracey
1 out of 5 stars review

broken wouldn't replace

I bought this item when it was on sale for about 60 $70 really good deal right I'm taking home it's not working It's like fried I don't know but I take it back to Sam's club and they tell me that no they do not have anymore even though it says they have three in stock on their computer and that it's on stock when I look online they can't find it so I can't get a replacement I asked them well can I return this one and you ship me a new one they say no I have to call SimpliSafe that's how I have to handle that or I can just return it and buy a new one? what? I need to return the one I paid half price for to buy a new one from you online or from SimpliSafe for double the cost? not only am I paying for a membership but I'm paying for a plus membership why am I paying for this plus membership if I'm not being treated like a plus member?

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Nov 16, 2023
Buttons
1 out of 5 stars review

Do not buy

We bought 2 years ago and it was fine, now it will not record at all through security updates they have completely destroyed the ability to record anything. I would urge you to DO NOT BUY THIS PRODUCT!! WE Have tried all their troubleshooting ideas, nothing works...

Helpful?16OQWKMOPZLB81501702969
Aug 28, 2022
mike
1 out of 5 stars review

Did not last long.

About a month after the install it stopped working. When I power it down and restart it it will start working again for a few hours.

Helpful?16OQWKMOPZLB81501702969