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Customer reviews for SimpliSafe Pro Wi-Fi Video Doorbell for
SimpliSafe Pro Wi-Fi Video Doorbell
4.2 out of 5 stars
stars
572 ratings297 reviews
  1. 5 stars66% (378)
  2. 4 stars13% (76)
  3. 3 stars6% (33)
  4. 2 stars4% (22)
  5. 1 star11% (63)

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Showing 251-260 of 297 reviews
Nov 21, 2021
Reviewer name: Jimmy Dee
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

So Far So Good

Easy setup, had to reset a couple of times, but so far so good.

Helpful?16OQWKMOPZLB81501702969
Sep 25, 2019
Reviewer name: Rod
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Work perfectly

Easy to set up, great product

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Dec 18, 2020
Reviewer name: Barry
1 out of 5 stars
1 out of 5 stars review

I installed and the door bell only buzzes. They sent me a capacitor to install which it still doesn't work

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Nov 25, 2019
Reviewer name: SamB
2 out of 5 stars
2 out of 5 stars review

Slow and doesn't work with some chimes

Does not work with mechanical chimes. Instructions are lacking and leave some things out. Notifications can take a long time to reach your phone and it takes a good 4-5 seconds for the camera stream to come up, at which time whoever was there is gone (if they're just dropping off a package). Very short view angel top to bottom, so you may not see the person's face and won't see packages.

Helpful?16OQWKMOPZLB81501702969
Dec 11, 2021
Reviewer name: Kendrabug29
5 out of 5 stars
5 out of 5 stars review

Best video doorbell ever

[This review was collected as part of a promotion.] I got this simplisafe video doorbell two weeks ago and I absolutely love it. I love that I can feel like my home is safe with this video doorbell. I love that the picture quality is amazing. I love that simplisafe is very good quality. I love that this doorbell is easy to use. This is the best video doorbell ever I would definitely recommend it to anyone.

Review from SimpliSafe.com
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Dec 9, 2021
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Safety

[This review was collected as part of a promotion.] With the SimpliSafe Pro Wi-Fi Video Doorbell. You will need to make sure you already have a hard wire door bell wired In or you can do it your self ! It has a very clear picture and video , perfect for safety!

Review from SimpliSafe.com
Helpful?16OQWKMOPZLB81501702969
Dec 5, 2019
Reviewer name: April
2 out of 5 stars
2 out of 5 stars review

go with RING

Bought this doorbell and they’ve even sent a replacement once. It’s always offline and then it just doesn’t work anymore. I’m not sure what the deal is. Getting through to tech support is a joke 15minute wait times and then they answer and hang up. I’ve also tried emailing. Super frustrating and I’m getting ready to spend more money for a ring system.

Helpful?16OQWKMOPZLB81501702969
Dec 17, 2021
Reviewer name: Vanessa
5 out of 5 stars
5 out of 5 stars review

Wonderful device AND company

[This review was collected as part of a promotion.] This is my first time to use any sort of home surveillance and we were going to go with Ring but decided to give this a go. So far, we love it. The view is insane, I can see a lot more than I figured I would for being a doorbell cam. I was hoping there would be a way to set up the door camera even without a doorbell, but that’s not possible. The installation was quite easy. The customer service was helpful and the app is intuitive as it walks you through the setup. Recently ordered another camera for this company, for indoor use.

Review from SimpliSafe.com
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Dec 20, 2021
Reviewer name: Rajk8
5 out of 5 stars
5 out of 5 stars review

Great picture quality

[This review was collected as part of a promotion.] I would be honest that i have tried some other doorbell with cameras and by far this is one of the best i have used. This doorbell looks so beautiful on door as its design is unique and modern. This bell needs your old working doorbell connection to install and it was easy to install. I love that it comes with two more replacements in different colors and you can use whichever suits your home design. It was also easy to connect it to my phone you just need to download a free app and you will get a QR code to scan on camera and it will be connected instantly. This provides 1080p HD image quality and you can clearly see whatever going on around your house. This has 162 degree wide camera which captures a wide area for more security. Whenever i am not at home and if someone visits at home it gives you a ring notification and you can attend whoever is at door. I love that the picture quality looks same even if it is day or night. Sometimes I feel there is little delay to get notifications i am not sure if it’s internet connection problem or the ring doorbell otherwise i just love it.

Review from SimpliSafe.com
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Dec 11, 2021
Reviewer name: Howard88
4 out of 5 stars
4 out of 5 stars review

Easy to install and use

[This review was collected as part of a promotion.] SimpliSafe Pro Wi-Fi Video Doorbell is a decent video doorbell camera. The installation was quite easy. After removing the old doorbell, you have to screw the mounting bracket to the wall with the wires coming through the center of the new doorbell. Then you have to connect the wires to the mounting bracket, after that you’ll need to slide the doorbell she’ll into the place. The doorbell comes with a mini screw so you could secure the doorbell for safety precautions (so no one could take it off the wall). It also comes with two extra shells in color jade and obsidian. Once installed, you have to download the app, sign up and link your doorbell to WiFi Network. The video quality is 1080p and looks good during the daytime. The quality of the nighttime pictures isn’t that good, but acceptable. The application is easy to use and easy to navigate. You can only use a few features without the actual subscription which most of us try to avoid. You will only be able to view the video recordings if you have a monthly subscription. Make sure your Wi-Fi supports 2.4ghz, if not you won’t be able to link your device to the Wi-Fi. I think it’s a good video doorbell for those that don’t need something too advanced.

Review from SimpliSafe.com
Helpful?16OQWKMOPZLB81501702969