Thank you for bringing this to our attention. We're very sorry to learn that you had this experience with Purina Tidy Cats Multi-Cat Light Weight Clumping Cat Litter. Please know that the situation you encountered is unusual and not typical of our products. We'd like to learn more and offer our help. When you have a moment, please call us at 1-800-835-6369. We're available Monday through Saturday from 8 a.m. to 5 p.m. (CST). We look forward to speaking with you soon. - The Tidy Cats Team

We greatly appreciate your feedback on our litter. Thank you for your support over the years! For any other questions or concerns, don't hesitate to contact us by following this link: https://www.purina.com/contact-us. - The Tidy Cats Team

Thank you for sharing this with us. We're sorry to hear your experience with Purina Tidy Cats Clumping Litter 24/7 Performance. The situation you encountered is an unusual occurrence, and certainly not typical of our product. We’d like to gather some additional information to better understand your concern and offer our help. Please call us at 1-800-835-6369. We're available Monday - Friday: 8 am - 6 pm CT and Saturday: 8 am - 5 pm CT, and we look forward to speaking with you soon. - The Tidy Cats Team