Thank you for bringing this to our attention. We're very sorry to learn that you had this experience with Purina Tidy Cats Multi-Cat Light Weight Clumping Cat Litter. Please know that the situation you encountered is unusual and not typical of our products. We'd like to learn more and offer our help. When you have a moment, please call us at 1-800-835-6369. We're available Monday through Saturday at 8 a.m. to 5 p.m. (CST). We look forward to speaking with you soon. - The Tidy Cats Team

Thank you for reaching out to us. We do apologize for the experience with Purina Tidy Cats Light Weight Multi-Cat Clumping Cat Litter. This certainly isn’t something we’d expect. We’d like to gather some additional information to better understand your concern. Please give us a call at 1-800-835-6369. We are available from 8 a.m. to 5 p.m. (CST) Monday through Saturday. We look forward to speaking with you. – The Tidy Cats Team

Thank you very much for sharing your feedback with us and for giving Tidy Cats a try. We're really happy to hear that it really works well for you and your cats. We really appreciate your feedback and continuous support. - The Tidy Cats Team