Decent pillow. It was too firm for my needs. I was searching for a pillow with a cooling gel and this has it. It may be just the right pillow for you. Alas, i have since returned it.

It starts cool, and then it warms and I am constantly trying to find a cool spot to sleep on. Flipping it over does help but seriously who wants to keep flipping all night. Also the fabric cover is slippery. It slips away and onto the floor.

Love this pillow! As a side sleeper that also snuggles down in to the sheets I tend to get overheated. I have noticed my neck and head no longer get soaked in sweat mid-sleep.

It is really great the first 2-3 weeks in keeping cold but after that it's only after left unattended it'll be cold. Though it doesn't ever get to hot.

Very flat. Did not realize there’s different firmness you can select from. If you want a pillow that has that thickness to it, do not get this one. The coolness feature is great but does not hold shape!

This pillow is firm but soft. Doesn’t get flat and great for all sleepers. It has a memory foam feel and is worth the money. I was waking up with neck pain before I purchased this pillow and haven’t had any since I’ve started using it.

I tried to sleep on this pillow for a week hoping it would soften some. It never did. It is very uncomfortable. I would not recommend at all. My neck hurt for two days.

you can fold a towel twice and equal the thickness of this pillow once you lay your head down and let it finish flatting out ,I learned never buy a pillow that you can not try with your head or flatten with your hands

Sooooo comfortable. I am a side and back sleeper, and this pillow is perfect for me. Stays cool, keeps its shape, and gives me the perfect amount of support.

Purchased this about a month ago for my friend who was always so hot when he slept. He couldn't believe the difference & now he doesn't perspire at night and rests much better.