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Customer reviews for Serta 4" Fiberfill & Gel Memory Foam Pillow Top Mattress Topper, Assorted Sizes for
Serta 4" Fiberfill & Gel Memory Foam Pillow Top Mattress Topper, Assorted Sizes
4.4 out of 5 stars
stars2,723 ratings1,514 reviews
  1. 5 stars72% (1,958)
  2. 4 stars12% (318)
  3. 3 stars5% (132)
  4. 2 stars4% (104)
  5. 1 star8% (211)
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Showing 531-540 of 1,514 reviews
May 25, 2022
psmiles
1 out of 5 stars review

Help :( I can't rate because it won't unroll.

It's been 72 hours since unpacking this topper and it STILL has not filled out from its tight packaging. The far end, which was the end on the most inside/center of the package roll is still squished hard flat. Has it taken anyone else longer than 72 hours for it to take proper shape?

Helpful?2GGTDXDKI8TZ61701440066
reply from Serta Team

Hi there. We are sorry that the Serta 4" Pillow-Top and Memory Foam Mattress Topper has not met your expectations. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!

May 24, 2023
MissDixie
5 out of 5 stars review

For the win! 5 stars!

I have searched and went thru so many toppers! I’d give double the asking price in a minute! It is VERY SOFT! If you want firm this is not for you! If you have pain in hips this is the perfect topper for you! You literally sink into it, so plush like a big marshmallow!

Helpful?2GGTDXDKI8TZ61701440066
Mar 24, 2023
Valann12
2 out of 5 stars review

I wake up after a few hours of sleep every night.

Not long after I bought this I started waking up after a few hours of sleep and I thought it was me not sleeping well. It is hot when the temps rise in the spring and the foam is freezing in the fall and winter. This was advertised as cooling topper but I wake up hot just like I did last night and I've only had 4 hours as I sit here to make this review. Find something else, this might work for some people but I would purchase a different brand

Helpful?2GGTDXDKI8TZ61701440066
Jan 1, 2023
Dk036
1 out of 5 stars review

Hard and discolored

We have purchased this exact same topper 3 times. First 2 were awesome. This last one was hard as a rock. It also had yellowed sections, which indicates old foam. Thankfully Sam’s let us return it. I think we were sent a really old one. Not Sam’s fault. This was on Serta.

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Oct 6, 2021
wesman
1 out of 5 stars review

Poor Design

I’m hoping Serta sees this review and makes the team that designed this product sleep on it. We owned the earlier design of this topper that we loved. That version’s 1 inch part was like a fitted sheet that held the 3 inch foam firmly in place. This absolute poor design has the foam enveloped in what reminds me of a big pillow case with a zipper. We have to readjust this thing every morning and it is a major headache. DO NOT PURCHASE unless you want to pay for disappointment.

Helpful?2GGTDXDKI8TZ61701440066
reply from Serta Team

Hello Wesman, thank you for taking time to share your experience. We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied with your mattress. We would like to learn more about your specific situation and make this right. If you wouldn’t mind, please contact us at 1-888-999-0499. Thank you.

Nov 10, 2022
Reviewer
1 out of 5 stars review

Beware of returned product if you order online

We have this topper on 2 beds in our house already & love them…Both were purchased in store & are fine. We just purchased one online & had it shipped to our house for a gift to give my daughter. It arrived today & looks like it’s a return just thrown in a cardboard box, not the normal serta blue box you get if you were to purchase in store. Buyer beware! I would not gift something that is packaged the way this was. So disappointed….I will be returning.

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Oct 16, 2022
Flagstaff Gal
3 out of 5 stars review

swallowed in topper

I didn't realize that this topper would completely conform to my body and envelop me. It way too cushy. I bought it to go on top of my firm mattress. Once you lay down on it trying to change positions or get out of bed is challenging. You sink to the bottom and fight to get out of bed.

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Jan 23, 2020
eokerholm
5 out of 5 stars review

Verified Purchase

5 star experience - You will love this on your bed

Amazing addition to any bed. This product is one of the reasons we are 5 star rated Super Host with AirBnB and Premier with VRBO. We put these on top of all of our king and queen beds, in all of our houses, in Fredericksburg and the guests absolutely love them. They constantly provide wonderful feedback about our guest ranch (legacyranchguesthouses) and the angelic comfort of our beds. Before you buy a new mattress. Try this 4" topper first. Super quick and easy to install. Works every time.

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Nov 27, 2021
PawPaw
5 out of 5 stars review

So worth it

So we thinking on a new mattress and I’d rather have a separate topper on a firm mattress than a pillow top mattress. Bought this at Sams to try out on old mattress since I’d get it anyways. Just had the best sleep in years and now wondering if I should even bother with a new mattress. Also like that the pad can be washed. Contrary to some reviews I’ve read. There was no smell. It rolled open perfectly. Did not air it out. You may or may not need deep pocket sheets. Depends on your mattress thickness. But the absolute best part was the sleep I just had. I’m always out of bed by 6am. It is now 10 am and I’m just enjoying this. I can sit up too to read without that hollow spot that keeps you uncomfortable. This is a 10 thumbs up purchase.

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Mar 15, 2024
Gammi
5 out of 5 stars review

Awesome

As a late 70 year old Great Grandma, with aches and pains everywhere , I couldn't get a good nights sleep on my 15 year old mattress and topper. At this time I couldn't afford a new mattress, So I wanted to give this a try. So very happy I did. I opened my package and let it expand as directed, I put the pillow top cover in the dryer and fluffed it, and with a little bit of effort by myself I put the cover on and then put the topper on my bed. I am being very honest here. I got the first 8 hr, good nights sleep, that I have had in years

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