We previously purchased this item, and loved it. Decided to get one for our daughter, and the item received showed up without the original packaging, and it appears to be urine stained. Customer service was horrible. Canceling our membership after this experience.

Very comfortable!

too soft

Very comfortable

We just had a standard mattress and we couldn't afford to by a nice comfortable pillow top memory foam mattress. This memory foam mattress was in our budget. We love this product so much. My husband can now sleep better and doesn't toss and turn like before. You must get the 4inch mattress. This is the best one if you want to ensure you are so high in the air that none of your body is touching the mattress. It comes with 3 inches of memory foam and 1 inch of a seperately pillow top cover that is washable. This product is great and I recommend it to everyone.

I’ve had this topper for nearly 2 years and am still in love. I was prompted to get this because my niece had a bed topper but it was a gift and she couldn’t remember the brand. I was on the verge of buying a new mattress because my bed was so uncomfortable, but decided to give a topper a shot because her bed was super comfortable. Y’all. Best decision ever! I cannot wait to get back home from trips to lay in my bed. The cover is really easy to clean/launder, and there was no overwhelming smell when I first opened it.

Night one the topper greatly helped the comfort level of our mattress. Just 3 hours after my husband went to bed, he woke up in a puddle of sweat. Sheets were drenched. The bedroom was 69 degrees. I generally sleep cold, especially at 69 degrees, but was also too toasty. We pulled the topper off the bed, remade the bed with fresh sheets and went back to sleep. It's going back.

This topper does NOT come with a quilted cover that STRETCHES to fit up to a 17 inch mattress. This comes with two pieces: one, a foam piece (3" thick), and two, a zippered quilted topper (1" thick) that you fit the foam piece inside, for a total of 4" thick. The bottom of the zippered quilted topper has a no slip surface to hold it in place on your mattress. We will see if it works. Whoever wrote this description simply copied the description of those toppers that come with a foam piece and fitted sheet to hold it in place.

I bought this and am really enjoying it. I must say that while it is supportive and soft, it makes my bed hot. I now sleep with a lightweight blanket instead of a comforter. I wish the material kept the bed a little cooler, but other than that, I am happy with my purchase.

When I unwrapped my new topper, it had a tear in the foam. Serta allowed the damaged topper to be wrapped and boxed for sale. Because of the 3 hr round trip to return the topper, I will use until the tear expands to the point of trashing it. Very disappointed.