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Customer reviews for Serta 4" Fiberfill & Gel Memory Foam Pillow Top Mattress Topper, Assorted Sizes for
Serta 4" Fiberfill & Gel Memory Foam Pillow Top Mattress Topper, Assorted Sizes
4.4 out of 5 stars
stars2,723 ratings1,514 reviews
  1. 5 stars72% (1,958)
  2. 4 stars12% (318)
  3. 3 stars5% (132)
  4. 2 stars4% (104)
  5. 1 star8% (211)
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Showing 511-520 of 1,514 reviews
Jul 14, 2020
swest
1 out of 5 stars review

Serta quality control failed

When I unwrapped my new topper, it had a tear in the foam. Serta allowed the damaged topper to be wrapped and boxed for sale. Because of the 3 hr round trip to return the topper, I will use until the tear expands to the point of trashing it. Very disappointed.

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reply from Supplier Response

Hello, We are sorry about your experience with Serta 4" Pillow-Top and Memory Foam Mattress Topper. This product is manufactured by our licensed partner Innocor and they will be able to assist you with the warranty/repair of this items. Please reach out to Innocor at 888-999-0499

Mar 7, 2023
PCB
5 out of 5 stars review

Like laying on a cloud!

I don’t usually write reviews, but this pillow top is just what my body needed to help help my aching body. I ordered a Lulaa bed in a box with firm on one side and soft on the other as it’s flippable! It was only two weeks and my shoulders and hips were hurting so badly. When I put this on within a few days my pressure points in hips, shoulders and my neck felt so much relief. It is noisy with the cover but it’s so worth it. Mine sets directly on my mattress and it creates about 15” high as the top layer doesn’t make one inch. The skid bottom stays in place on my bed and then I put my deep pocket sheet on it and I am so pleased. I thought I would have to return the mattress I bought here at Sams Club and what a hassle it would have been. If you like to lay down and your body sinks just enough to take pressure off your joints this will be the ticket for you!

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Apr 20, 2021
MSW
5 out of 5 stars review

Verified Purchase

Excellent Value and Comfort

Very comfortable!

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Mar 11, 2023
kk
1 out of 5 stars review

Disappointed

I have used Serta mattress toppers for probably 15 years. They have always been wonderful and lasted many years, until now. The new gel foam toppers are not the same and do NOT provide the support that regular memory foam does. They crush down to the surface below the topper, and if you have any kind of joint ache, will not help; in fact seems to make it worse. Don't waste your money on this.

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Aug 5, 2023
DC
1 out of 5 stars review

SUPER DISAPPOINTED...Stained & Damaged

We have had this exact mattress pad for our King bed for at least 5 years, and it's wonderful! So, I ordered one for our nephew who's off to college. After we got the outer sleeve washed and ready to put on the foam part, we discovered that the foam was very discolored - it didn't smell but it was very dark yellow along the edges. YUCK! Sam's customer service told me I had to reach out to Serta; however, when I objected and reminded them that this is not a mattress, they gave me a return authorization and are sending me a label. Question is...how in the world do I get this thing back in the box? And now I have to start at square one to find another mattress topper QUICK!!

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Apr 19, 2020
Tam in TN
1 out of 5 stars review

Comfortable, but WAY TOO HOT

Night one the topper greatly helped the comfort level of our mattress. Just 3 hours after my husband went to bed, he woke up in a puddle of sweat. Sheets were drenched. The bedroom was 69 degrees. I generally sleep cold, especially at 69 degrees, but was also too toasty. We pulled the topper off the bed, remade the bed with fresh sheets and went back to sleep. It's going back.

Helpful?2GGTDXDKI8TZ61701440066
reply from Supplier Response

Hello Tam, We are sorry that the Serta Memory Foam Mattress Topper has not met your expectations.This product is manufactured by our licensed partner Innocor and they will be able to assist you with the warranty/repair of this items. Please reach out to Innocor at 888-999-0499. Thank you!

Jan 13, 2022
dkburke
5 out of 5 stars review

Best Sleep Ever

I am not normally one to write reviews… but I could not wait to write this one. I have a 4 inch memory foam topper on top of my California king bed and needed a topper for another bed in the house so I broke down and purchased this one even though it was more money. OMG!!!! The pillow top makes all the difference in the world. This topper is amazing. So amazing that I am throwing out the 4” memory foam topper I have on my Cal King bed and buying this. Best night sleep ever. I want to sleep in this bed every night which does not make my hubby happy. So I will buy another for our bed. Worth every penny

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Mar 15, 2024
Gammi
5 out of 5 stars review

Awesome

As a late 70 year old Great Grandma, with aches and pains everywhere , I couldn't get a good nights sleep on my 15 year old mattress and topper. At this time I couldn't afford a new mattress, So I wanted to give this a try. So very happy I did. I opened my package and let it expand as directed, I put the pillow top cover in the dryer and fluffed it, and with a little bit of effort by myself I put the cover on and then put the topper on my bed. I am being very honest here. I got the first 8 hr, good nights sleep, that I have had in years

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Oct 3, 2016
Whydoineedanicknameanyway
2 out of 5 stars review

Not so great

I bought this memory foam topper for a very firm bed at the cabin – slept on it a couple nights a week for several months. It is very soft and provides little support. Be aware that it’s a 3-inch memory foam pad covered with a 1-inch quilted fabric cover that compacts to a very thin layer. The topper does very little (nothing, really) to enhance comfort and sleep. I was hoping for more from a Serta product – very disappointed. Definitely not worth the $150 price.

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Nov 27, 2021
PawPaw
5 out of 5 stars review

So worth it

So we thinking on a new mattress and I’d rather have a separate topper on a firm mattress than a pillow top mattress. Bought this at Sams to try out on old mattress since I’d get it anyways. Just had the best sleep in years and now wondering if I should even bother with a new mattress. Also like that the pad can be washed. Contrary to some reviews I’ve read. There was no smell. It rolled open perfectly. Did not air it out. You may or may not need deep pocket sheets. Depends on your mattress thickness. But the absolute best part was the sleep I just had. I’m always out of bed by 6am. It is now 10 am and I’m just enjoying this. I can sit up too to read without that hollow spot that keeps you uncomfortable. This is a 10 thumbs up purchase.

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