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Customer reviews for Serta 4" Fiberfill & Gel Memory Foam Pillow Top Mattress Topper, Assorted Sizes for
Serta 4" Fiberfill & Gel Memory Foam Pillow Top Mattress Topper, Assorted Sizes
4.4 out of 5 stars
stars
2,732 ratings1,523 reviews
  1. 5 stars72% (1,961)
  2. 4 stars12% (318)
  3. 3 stars5% (132)
  4. 2 stars4% (104)
  5. 1 star8% (217)

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Showing 121-130 of 1,523 reviews
Oct 3, 2016
Reviewer name: Whydoineedanicknameanyway
2 out of 5 stars
2 out of 5 stars review

Not so great

I bought this memory foam topper for a very firm bed at the cabin – slept on it a couple nights a week for several months. It is very soft and provides little support. Be aware that it’s a 3-inch memory foam pad covered with a 1-inch quilted fabric cover that compacts to a very thin layer. The topper does very little (nothing, really) to enhance comfort and sleep. I was hoping for more from a Serta product – very disappointed. Definitely not worth the $150 price.

Helpful?6SMVA7JYIA4N61701440066
Nov 10, 2021
Reviewer name: Linda63
1 out of 5 stars
1 out of 5 stars review

Not living up to expectations

About 6months ago we upgraded our queen size bed to a king… Due to the new bed being a little firmer than I like, I decided to purchase a mattress topper… After researching toppers, reading through multiple reviews, and loving my previous Serta topper I decided to purchase this Topper at our local Sam’s… 1) the topper does not stay in place and has to be readjusted every morning… 2)something in the material makes it extremely hot to sleep on. For example if your back is on the topper, your back will be sweating while your front will be cool. 3) If someone else is in the bed (husband or child) it causes you to roll towards the heaviest person.

Helpful?6SMVA7JYIA4N61701440066
reply from Serta Team

Hi there! We are sorry that the Serta mattress topper has not met your expectations. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!

Feb 10, 2019
Reviewer name: Wendy
1 out of 5 stars
1 out of 5 stars review

Not happy

Bought this is the Twin XL size. When it arrived, it all appeared very generic. I bought this item in store in K and Q. Those were labeled with Serta with color pics, etc. This had no Serta label except for a matrix-printed white paper enclosed. The ad states it is four inches. After 48 hours expansion, it is barely 2 inches. I would assume this was a knock-off, or a return from which buyer substituting a different (inferior) item than they purchased. There are reviews here stating it was 3 inches but buyers seemed ok with that. I would expect four, as listed. Not three but definitely not two.

Helpful?6SMVA7JYIA4N61701440066
Sep 10, 2020
Reviewer name: Missvickie
1 out of 5 stars
1 out of 5 stars review

Slips off mattress Of adjustable bed

I purchased this after buying my adjustable bed from sams club it’s a king that uses 2 twin xl mattress.. I read the reviews before buying and read the question does this topper work on adjustable beds manufacturers replied that it does so I bought 2... ugh every morning I have to strip my bed to put it back on the mattress it slips off my bed leaving it hanging off the side of my bed.. I almost slipped off my bed when getting up during the night to use bathroom ..also when adjusting my bed at night to watch tv this mattress pad slips down and messes up the sheets! I even gave the zippered mattress cover on it .. also tried adding another mattress pad cover to help secure it .. nope epic fail! So no it does not work well with a king with 2 twin xl mattresses adjustable beds ... not sure if I can return ... but will give it a try ..

Helpful?6SMVA7JYIA4N61701440066
reply from Serta Team

Hello, we are sorry that you are experiencing issues with the Serta 4" Pillow-Top and Memory Foam Mattress Topper. This product is manufactured by our licensed partner Innocor and they will be able to assist you with the warranty/repair of this items. Please reach out to Innocor at 888-999-0499. Thank you!

Oct 16, 2022
Reviewer name: Flagstaff Gal
3 out of 5 stars
3 out of 5 stars review

swallowed in topper

I didn't realize that this topper would completely conform to my body and envelop me. It way too cushy. I bought it to go on top of my firm mattress. Once you lay down on it trying to change positions or get out of bed is challenging. You sink to the bottom and fight to get out of bed.

Helpful?6SMVA7JYIA4N61701440066
Feb 8, 2016
Reviewer name: SleepLikeAKing
5 out of 5 stars
5 out of 5 stars review

Completely Transformed My Mattress

I purchased the King size for my bed and it has completely transformed my mattress. I feel like I am sleeping on a cloud! I can't wait to get into bed and don't want to get out of it in the morning. I have recommended this to everyone. The best purchase I have made at Sam's Club!

Helpful?6SMVA7JYIA4N61701440066
May 23, 2016
Reviewer name: Joesunshine
3 out of 5 stars
3 out of 5 stars review

Still not sure

We just bought a new firm mattress from Sealy. While we wanted a firm mattress we felt this one was a bit harder than expected so we purchased a 4 inch memory foam topper. It is comfortable, i guess, definitely softens the feel but we both think that sometimes it feels too warm and we wind up kicking off the covers. Also the thickness of the topper makes it difficult to keep sheets in place even though the sheets are deep pocket sheets. If I was able to roll this thing back up and squeeze it back into the box, I would probably return it. Given our lack of enthusiastic response to the topper and knowing what I know now, i wouldn't have bought it.

Helpful?6SMVA7JYIA4N61701440066
Jul 30, 2021
Reviewer name: Sandy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

The perfect topper and 4 inches of Heaven

The only bad part about this purchase was I had to pick it up at a different SamsClub than my usual one. But that is a problem that I can deal with to replace a topper in one day. My emergency replacement went smoothly and dealing with store associates was really easy.

Helpful?6SMVA7JYIA4N61701440066
Aug 26, 2021
Reviewer name: Us
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Purchase for second bed

Good value, easy to order and pick up curbside. A little work to add to existing mattress if foam has a zippered cover, but no complaints as this fully protects it. Comfy night's sleep immediately. For those with very sensitive noses, you may notice off gassing for no more than 48 hours.

Helpful?6SMVA7JYIA4N61701440066
Apr 9, 2022
Reviewer name: JimC
4 out of 5 stars
4 out of 5 stars review

Description is Incorrect

This topper does NOT come with a quilted cover that STRETCHES to fit up to a 17 inch mattress. This comes with two pieces: one, a foam piece (3" thick), and two, a zippered quilted topper (1" thick) that you fit the foam piece inside, for a total of 4" thick. The bottom of the zippered quilted topper has a no slip surface to hold it in place on your mattress. We will see if it works. Whoever wrote this description simply copied the description of those toppers that come with a foam piece and fitted sheet to hold it in place.

Helpful?6SMVA7JYIA4N61701440066