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Customer reviews for Serta 4" Fiberfill & Gel Memory Foam Pillow Top Mattress Topper, Assorted Sizes for
Serta 4" Fiberfill & Gel Memory Foam Pillow Top Mattress Topper, Assorted Sizes
4.4 out of 5 stars
stars
2,732 ratings1,523 reviews
  1. 5 stars72% (1,961)
  2. 4 stars12% (318)
  3. 3 stars5% (132)
  4. 2 stars4% (104)
  5. 1 star8% (217)

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Showing 111-120 of 1,523 reviews
Nov 23, 2021
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

I love this topper & it's so comfortable I don't want to get out of bed in the morning, but the main reason I wanted to leave this review was in case anyone else has the same problem I did with unrolling it & leaving it flat for 72 hours and it STILL not looking at all right. I finally took a blow dryer on high heat and kind of held the topper apart just a little as I applied the heat on a section at a time & watched as it started to expand. It probably took 45 min altogether doing this & was a pain in the butt, but I didn't want to bother with returning it. So, if your topper comes out looking as crazy & hopeless as mine did, there is hope! :-)

Helpful?6SMVA7JYIA4N61701440066
Nov 28, 2022
Reviewer name: Pam
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Sliding topper

The topper is very comfortable in terms of softness and it does seem to eliminate some of the pressure on body. One thing pointed out in the box is that it stays in place. That is totally untrue. I wake up every day with the topper hanging over the side and bottom of the bed. I am a person that pretty much sleep in one spot for most of the night or until I start feeling pressure in one spot or another.

Helpful?6SMVA7JYIA4N61701440066
Oct 16, 2022
Reviewer name: Flagstaff Gal
3 out of 5 stars
3 out of 5 stars review

swallowed in topper

I didn't realize that this topper would completely conform to my body and envelop me. It way too cushy. I bought it to go on top of my firm mattress. Once you lay down on it trying to change positions or get out of bed is challenging. You sink to the bottom and fight to get out of bed.

Helpful?6SMVA7JYIA4N61701440066
May 25, 2022
Reviewer name: psmiles
1 out of 5 stars
1 out of 5 stars review

Help :( I can't rate because it won't unroll.

It's been 72 hours since unpacking this topper and it STILL has not filled out from its tight packaging. The far end, which was the end on the most inside/center of the package roll is still squished hard flat. Has it taken anyone else longer than 72 hours for it to take proper shape?

Helpful?6SMVA7JYIA4N61701440066
reply from Serta Team

Hi there. We are sorry that the Serta 4" Pillow-Top and Memory Foam Mattress Topper has not met your expectations. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!

Jan 1, 2023
Reviewer name: Dk036
1 out of 5 stars
1 out of 5 stars review

Hard and discolored

We have purchased this exact same topper 3 times. First 2 were awesome. This last one was hard as a rock. It also had yellowed sections, which indicates old foam. Thankfully Sam’s let us return it. I think we were sent a really old one. Not Sam’s fault. This was on Serta.

Helpful?6SMVA7JYIA4N61701440066
Feb 24, 2021
Reviewer name: Blesscyn
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Purchase!

I purchased this mattress topper for my parents and they love it. My Mom has back problems due to a car accident and she hasn't had any major pain since she's been sleeping on the topper. If you're considering this mattress topper, you should definitely give it a try!

Helpful?6SMVA7JYIA4N61701440066
Jul 14, 2020
Reviewer name: swest
1 out of 5 stars
1 out of 5 stars review

Serta quality control failed

When I unwrapped my new topper, it had a tear in the foam. Serta allowed the damaged topper to be wrapped and boxed for sale. Because of the 3 hr round trip to return the topper, I will use until the tear expands to the point of trashing it. Very disappointed.

Helpful?6SMVA7JYIA4N61701440066
reply from Supplier Response

Hello, We are sorry about your experience with Serta 4" Pillow-Top and Memory Foam Mattress Topper. This product is manufactured by our licensed partner Innocor and they will be able to assist you with the warranty/repair of this items. Please reach out to Innocor at 888-999-0499

Jul 16, 2019
Reviewer name: AToZebra
2 out of 5 stars
2 out of 5 stars review

Misleading Explanation

I thought this was a 4” mattress topper. 3” of memory phone and 1” of pillow topper. FYI It IS NOT. It’s a 3” mattress and a separate mattress pad. It is not one piece. I guess they are considering the mattress pad the “pillow top” but it’s just a basic mattress pad. There is nothing extra soft, fluffy, firm, or thick about it.

Helpful?6SMVA7JYIA4N61701440066
Feb 14, 2023
Reviewer name: B8mn1
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very Comfortable!

We bought this mattress topper to add some comfort for our RV queen size mattress. Had only mild foam odor when opened… the smell dissipated after one day of leaving the windows open. The to[per is fairly soft and added Great Comfort to our existing mattress. I would highly recommend!

Helpful?6SMVA7JYIA4N61701440066
Feb 8, 2016
Reviewer name: SleepLikeAKing
5 out of 5 stars
5 out of 5 stars review

Completely Transformed My Mattress

I purchased the King size for my bed and it has completely transformed my mattress. I feel like I am sleeping on a cloud! I can't wait to get into bed and don't want to get out of it in the morning. I have recommended this to everyone. The best purchase I have made at Sam's Club!

Helpful?6SMVA7JYIA4N61701440066