This topper was scrunched into a box and we have never been able to get it straightened out. It is twisted and contorted. We followed the instructions but it never flattened. We even googled for a solution and application of heat from a hair dryer was suggested. We have tried this repeatedly but it has not made a difference. I need to return this to Sam's for a refund.

I purchased this mattress topper for my parents and they love it. My Mom has back problems due to a car accident and she hasn't had any major pain since she's been sleeping on the topper. If you're considering this mattress topper, you should definitely give it a try!

We bought this mattress topper to add some comfort for our RV queen size mattress. Had only mild foam odor when opened… the smell dissipated after one day of leaving the windows open. The to[per is fairly soft and added Great Comfort to our existing mattress. I would highly recommend!

So we thinking on a new mattress and I’d rather have a separate topper on a firm mattress than a pillow top mattress. Bought this at Sams to try out on old mattress since I’d get it anyways. Just had the best sleep in years and now wondering if I should even bother with a new mattress. Also like that the pad can be washed. Contrary to some reviews I’ve read. There was no smell. It rolled open perfectly. Did not air it out. You may or may not need deep pocket sheets. Depends on your mattress thickness. But the absolute best part was the sleep I just had. I’m always out of bed by 6am. It is now 10 am and I’m just enjoying this. I can sit up too to read without that hollow spot that keeps you uncomfortable. This is a 10 thumbs up purchase.

But then I did my research. I see a lot of people complaining on various mattress toppers - saying they are too hard or too soft or smell. Ironically, the smelly ones were designed with green tea oil in them and of course smell odd, or more than likely they did not take the time to air out the topper. As for soft or firm? It's really ironic that the same mattress topper can feel firm to one person and soft to another - so I finally decided to go out and do some reading. The type of material matters, (and how it smells) the density matters, and so does the thickness. As far as 1 and 2 inches they are barely sufficient. You might find a 2 inch topper with a 6 lb density ok, but that's about it. You need to start with 3 inches - and prefered is 4 inches. The higher the density the firmer the topper. This one is a 3lb density - so not too firm and with the 3 inches, and the added 1 inch pillow top - it's going to feel very soft but just enough support to keep you from sinking all the way down to the old mattress that was giving you grief before. For me this was perfect. After letting it air out 24 hours, I took the most blessed nap on it, lying on my right hip where the bursitis is really bad. No pain what-so-ever. And the bursitis is the main reason why I was looking for this. You might have a bad back - or just hate sleeping on "concrete" if so you would want to choose your topper according to those needs. All I can say is if you don't do your research - you should be ashamed to leave a bad review on a product that gave you what it said it would give you. Just because it wasn't what you wanted - the review should not reflect your taste - rather did the topper meet the description and specifications and was it what you needed?

I love this topper & it's so comfortable I don't want to get out of bed in the morning, but the main reason I wanted to leave this review was in case anyone else has the same problem I did with unrolling it & leaving it flat for 72 hours and it STILL not looking at all right. I finally took a blow dryer on high heat and kind of held the topper apart just a little as I applied the heat on a section at a time & watched as it started to expand. It probably took 45 min altogether doing this & was a pain in the butt, but I didn't want to bother with returning it. So, if your topper comes out looking as crazy & hopeless as mine did, there is hope! :-)

The topper is very comfortable in terms of softness and it does seem to eliminate some of the pressure on body. One thing pointed out in the box is that it stays in place. That is totally untrue. I wake up every day with the topper hanging over the side and bottom of the bed. I am a person that pretty much sleep in one spot for most of the night or until I start feeling pressure in one spot or another.

I purchased a Serta Perfect Sleeper King sized mattress for $3000 and it was way too firm for me and I woke up with lower back pain at age 31! So I purchased a King sized plush topper and oh my god... I woke up the next day in one blink of an eye, fully rested! This topper was so fantastic after 1-year of use, I purchased another one for my mom AND my Aunt! Then I got two more for my own home - one for my son’s bed and the other for the guest bed. My doctor husband loves this topper and wakes up fully rested from his tough schedule as an M.D. and a military pilot. He is ready to take on the day with renewed energy all thanks to Serta, so thank you Serta. Thank you very much for a good night’s sleep for our whole home and my relatives homes too!

We originally had one of these in a king size and liked it so much I just bought two more for our queen beds. My nose is very sensitive and there was no smell out of the box. It inflated immediately. ***Tip Once you put the pillowtop on you need to pinch the top of the pillow top and pull it away from the memory foam. Kind of pop it up and down all over the bed. This will help fluff the pillow top

So to start off I never write reviews, But do read them when making a purchase. I read all the reviews on this product and thought to myself man "man there are way more good reviews than negative this could be just what I'm looking for". In hind sight I should of paid more attention to the less than stellar reviews. When I got home and opened the topper everything was fin. the topper fit the bed well and didn't have an odor like some of the reviews said. Everything seemed good. The first night sleeping on the topper was interesting it kept rolling up on the edges and seemed to move all over the bed. I figured it just needed to break in. After a few days I was still having the same problem with the topper moving around while I slept. So I went to the local craft store and got some big safety pins. My thought was I could use the safety pins to tighten my fitted sheet to the mattress. (I have a king bed) I placed the topper where it needed to be on the bed installed the fitted sheet and pinned it to the mattress on all four corners as well as in the middle of the sheet so that it was as tight as I could get it to fit around the topper to hold it into place. To my disbelief even that didn't work. The topper still moved around and bunched up at the bottom of the bed. I have now had the topper for almost two months It still moves around like crazy. It was very comfortable for about the first month. Since then it has went down hill. It is though the area of the topper that sleep on has already broken down and is not providing the support it had only a month ago. Needless to say after almost two months I am back to sleeping on my mattress with no topper. The mattress that the topper was placed on is a little over a year old. I decided to buy this topper because I like a bed that is a little softer than my wife. After reading the reviews I thought that it would provide us with a happy medium. Myself the comfort of a memory foam topper and it would still allow my wife to have the support she likes. I was wrong after spending almost $200.00 on the topper two months later we are still in the same boat we were in before. Hope my review helps you out.