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Customer reviews for Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills for
Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills
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3.8 out of 5 stars
stars
1,418 ratings1,065 reviews
  1. 5 stars59% (834)
  2. 4 stars9% (134)
  3. 3 stars6% (90)
  4. 2 stars6% (89)
  5. 1 star19% (271)

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Showing 981-990 of 1,065 reviews
Apr 26, 2023
Higgkes
4 out of 5 stars review

Swiffer does it again

[This review was collected as part of a promotion.] I have had several swiffers thru the years and they never seem to disappoint. I got this swiffer a few weeks back and it works great. It does a good job of cleaning and is easy to use. The swiffer does not disappoint.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Apr 13, 2024
Kathleen M
1 out of 5 stars review

Defective. Cleaning cartridge doesn't stay locked

I have the same issues as others. After my first bottle ran out, I bought a new cartridge of power mop solution. I put it in, but it doesn't stay clicked in place. The purple release button stays in release mode. For the price for the mop, cartridges and pads, I feel the defective nature of this mop is pretty ridiculous. Clearly, this design is not good. Such a waste of money.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're sorry to hear this and want to assure you that we have many quality checks to ensure the bottle stays in place, Kathleen. We'd like to get more information to help, as well as share your experience with our Quality Team. When you have time, please get in touch with us at (800) 742-9220.

Apr 13, 2024
JenXer
3 out of 5 stars review

Cleaning solution bottle will not click into place

Mine worked great...at first. When the cleaning solution ran out, I pressed the button to release the empty bottle. It popped out, just as it was supposed to do. The new bottle, however, would not click into place. In order to squirt out the cleaning solution, I have to manually push it down before pressing the trigger button. I'm now debating whether to keep using it this way, or buy a new one. It seems many others have encountered this same issue, some with two different mops. I'm hoping Swiffer makes improvements on this product and manufactures more. This mop has great potential to be a great product.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're sorry to hear that this has been your experience, since our products go through strict quality checks to ensure that they reach you in the best possible condition. If the cap on the solution bottle is bulging, we suggest that you follow these troubleshooting steps:-unscrew/rotate the cap counterclockwise by 180 degrees or half a rotation. -After this step, tilt the bottle on its side for 2-3 seconds to check for liquid leakage. -If no leakage, insert the bottle into the device. -If there is leakage, move the bottle upright, screw back on 180 degrees or rotate clockwise to reclose. Retry the insertion into the device. We hope that this helps. If you'd like further assistance, please give us a call at (800) 742-9220 when you have a chance.

May 25, 2024
hpg13
1 out of 5 stars review

Product will not stay snapped together at pole

I give it one star because it will not stay snapped together at the very first snap button on the pole . This is actually a design flaw . This will come apart on all swiffer power mops . Not just mine . Notified swiffer of the problem . They sent a coupon for another . Well I guess that was nice of them but they really need to fix the problem or everyone will have the same problem .

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're sorry to hear that this has been your experience. We can assure you that we have strict quality checks in place to ensure that our PowerMops reach you in the best possible condition, and that a lot of thought has gone into their design. After lining up the poles and snapping them together by matching up the buttons, you may have to push hard to connect the poles. We'll be sure to share your thoughts with our team, and you're always welcome to get back in touch with us if there's anything more we can assist you with. You can give us a call at (800) 742-9220.

Mar 31, 2024
Makkah
1 out of 5 stars review

Horrible product Do not buy

Expensive cheap mop that does nothing. Not sure why it is called a power mop and why it needs batteries. The cleaning fluid just squirts out two little puddles and is very noisy. Am hoping to get my money back. My plain old Rubbermaid squirts further and is more comfortable. Save your money! Disappointing and terrible product.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're sorry to hear that you're feeling disappointed. We can assure you that our PowerMop has gone through many quality checks to ensure that you can enjoy the best possible results with it, and we'll be sure to share your comments with the rest of our team. We'd also be happy to learn more about your experience and see how we can best assist you further. When you're able, please give us a call at (800) 742-9220.

Jun 2, 2025
Michele80
5 out of 5 stars review

I love my power swift mop

I love how the power swift mop cleans my floor so nice

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Jun 2, 2025
Mary G
5 out of 5 stars review

Easy Cleanup!

This mop does a great job! I like the larger pad and its ability to hold the dirt that it picks up.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Aug 28, 2025
AMayZing
1 out of 5 stars review

Take a listen to your radio spot on 102.5 (Atlanta

Radio Spot in Atlanta, GA 102.5. Take a brief listen to the commercial.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
May 15, 2024
louie123
1 out of 5 stars review

not good

awful save your money stop working after 3 days clogging from product and battery failuure

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We’re sorry to hear this and appreciate you bringing this to our attention. We'll share your experience with our Quality Team because this is not the Quality we’d expect from our products. Please reach out to us at (800) 214-8734 for us to troubleshoot this and to see how we can further assist you.

Mar 9, 2024
Jd31
1 out of 5 stars review

Mop stopped working

Love the swifter mop but my lastone only last two months and it's stopped working.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're sorry to hear about this, Jd31. Please call us at (800) 742-9220, so we can gather some information off your mop to share with our Quality Team and help you get back to Swiffering!