Mine worked great...at first. When the cleaning solution ran out, I pressed the button to release the empty bottle. It popped out, just as it was supposed to do. The new bottle, however, would not click into place. In order to squirt out the cleaning solution, I have to manually push it down before pressing the trigger button. I'm now debating whether to keep using it this way, or buy a new one. It seems many others have encountered this same issue, some with two different mops. I'm hoping Swiffer makes improvements on this product and manufactures more. This mop has great potential to be a great product.

[This review was collected as part of a promotion.] I have had several swiffers thru the years and they never seem to disappoint. I got this swiffer a few weeks back and it works great. It does a good job of cleaning and is easy to use. The swiffer does not disappoint.

The handle on the Power Mop is too short. Also the curve of the top of the handle is uncomfortable and always catches on my shirt and hits me in the stomach as I am trying to use it. My back always hurts after mopping with it because of how I have to try to hold it. It's awful. I am 5'5 and my son is 6'2 and he has the same issue. It is VERY short for him.

Expensive cheap mop that does nothing. Not sure why it is called a power mop and why it needs batteries. The cleaning fluid just squirts out two little puddles and is very noisy. Am hoping to get my money back. My plain old Rubbermaid squirts further and is more comfortable. Save your money! Disappointing and terrible product.

This is the mop I have been needing for my floors. I have a large area to clean in my home. This is the perfect mop. It is wide and has sone weight to it with the solution attached. I can mop an area throw away and do another area with fresh cleaning pad.

I have the same issues as others. After my first bottle ran out, I bought a new cartridge of power mop solution. I put it in, but it doesn't stay clicked in place. The purple release button stays in release mode. For the price for the mop, cartridges and pads, I feel the defective nature of this mop is pretty ridiculous. Clearly, this design is not good. Such a waste of money.

DO NOT BUY! I purchased my 1st one a year ago, when it works it”s great BUT 1 year in it broke, what a disappointment. Thinking it might be what you would call a lemon, I head out to purchase another one, BIG BIG BIG MISTAKE! I used it a total of 4 times and it is now good for the garbage yet again

I give it one star because it will not stay snapped together at the very first snap button on the pole . This is actually a design flaw . This will come apart on all swiffer power mops . Not just mine . Notified swiffer of the problem . They sent a coupon for another . Well I guess that was nice of them but they really need to fix the problem or everyone will have the same problem .

The cloths dry up super fast on wood floors. If there is any dust or particles it can scratch your floor. Wish it came in a neutral or different scent. I do not like the rotted fruit smell. I do like the concept and the mop does navigate easily but the handle is too short. I am only 5' 2" but you have to bend to push it and it hurts my back. I can't emphasize enough they dry up so fast and that rotted fruit smell they have is gross. Only slightly more handy than a regular mop.

Pads don't stick. Other than a bit wider, not much difference between the lighter swiffer.