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Customer reviews for Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills for
Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills
3.8 out of 5 stars
stars
1,418 ratings1,065 reviews
  1. 5 stars59% (834)
  2. 4 stars9% (134)
  3. 3 stars6% (90)
  4. 2 stars6% (89)
  5. 1 star19% (271)

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Showing 971-980 of 1,065 reviews
Jun 29, 2025
SewHappy
1 out of 5 stars review

Junk!

Only worked one time! Motor failed after first use. Don't waste your money, you get stuck with a mop that doesn't work, expensive mope pads and solution that can't be used

Review from swiffer.com
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Jun 19, 2025
Trooper4
1 out of 5 stars review

Pump Quit

Worked great for a couple of months, but started not working, and now the pump doesn't work at all. Changed batteries twice, and nothing. Awfully expensive for a dust mop. Doesn't last. Would not recommend.

Review from swiffer.com
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Jul 8, 2025
Chanel
1 out of 5 stars review

DONT BUY IT

A bad product. I lost the battery compartment in a moving and now the mop is useless, and no wher I can find that part. It is bad for our planet. DONT BUY IT

Review from swiffer.com
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Jun 13, 2025
stormy
2 out of 5 stars review

Product not as expected

I needed a new mop and saw this one advertised, so I thought I would try it. It worked great until I went to add a new pad. The pad would not stick like it was supposed to. I still can't get it to stick and I've been trying for 2 weeks.

Review from swiffer.com
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Jun 2, 2025
Quick and easy
4 out of 5 stars review

Could be better

Love using it for a quick clean up. But still use my mop with disinfectant cleaning solution. Maybe you can come out with a disinfected solution, especially for the bathroom

Review from swiffer.com
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Jun 30, 2025
Soap
2 out of 5 stars review

When it works it's great.

It's a great product in theory. Just made poorly. Battery compartment does fall off. You can't get a new one without rebuying the clunker. Proctor and gamble have horrible customer service. They really could care less they have your money now.

Review from swiffer.com
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Nov 30, 2024
CatsRhevn
3 out of 5 stars review

Be prepared to change cloths every few swipes

The cloths dry up super fast on wood floors. If there is any dust or particles it can scratch your floor. Wish it came in a neutral or different scent. I do not like the rotted fruit smell. I do like the concept and the mop does navigate easily but the handle is too short. I am only 5' 2" but you have to bend to push it and it hurts my back. I can't emphasize enough they dry up so fast and that rotted fruit smell they have is gross. Only slightly more handy than a regular mop.

Review from swiffer.com
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reply from Customer Care

Thanks for sharing your thoughts on the Swiffer PowerMop. We're sorry to learn that you're not enjoying the efficient clean it provides. For the best results, be sure to sweep or vacuum the floor before you mop it. You should always have solution ready to clean your floors, so the pad going dry shouldn't be a problem. Press the trigger for 2-3 seconds, if you need more solution. We have other fragrances of cleaning solutions, with other fragrances, available for the PowerMop. For help picking up your next solution, give us a call. We're here Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 214-8734.

Mar 31, 2024
Makkah
1 out of 5 stars review

Horrible product Do not buy

Expensive cheap mop that does nothing. Not sure why it is called a power mop and why it needs batteries. The cleaning fluid just squirts out two little puddles and is very noisy. Am hoping to get my money back. My plain old Rubbermaid squirts further and is more comfortable. Save your money! Disappointing and terrible product.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're sorry to hear that you're feeling disappointed. We can assure you that our PowerMop has gone through many quality checks to ensure that you can enjoy the best possible results with it, and we'll be sure to share your comments with the rest of our team. We'd also be happy to learn more about your experience and see how we can best assist you further. When you're able, please give us a call at (800) 742-9220.

Jul 27, 2023
Flava T
5 out of 5 stars review

Best mop on the market. THUMBS UP.

This is the mop I have been needing for my floors. I have a large area to clean in my home. This is the perfect mop. It is wide and has sone weight to it with the solution attached. I can mop an area throw away and do another area with fresh cleaning pad.

Review from swiffer.com
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May 25, 2024
hpg13
1 out of 5 stars review

Product will not stay snapped together at pole

I give it one star because it will not stay snapped together at the very first snap button on the pole . This is actually a design flaw . This will come apart on all swiffer power mops . Not just mine . Notified swiffer of the problem . They sent a coupon for another . Well I guess that was nice of them but they really need to fix the problem or everyone will have the same problem .

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're sorry to hear that this has been your experience. We can assure you that we have strict quality checks in place to ensure that our PowerMops reach you in the best possible condition, and that a lot of thought has gone into their design. After lining up the poles and snapping them together by matching up the buttons, you may have to push hard to connect the poles. We'll be sure to share your thoughts with our team, and you're always welcome to get back in touch with us if there's anything more we can assist you with. You can give us a call at (800) 742-9220.