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Customer reviews for Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills for
Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills
3.8 out of 5 stars
stars1,333 ratings980 reviews
  1. 5 stars58% (773)
  2. 4 stars9% (121)
  3. 3 stars6% (86)
  4. 2 stars7% (88)
  5. 1 star20% (265)

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Showing 961-970 of 980 reviews
May 9, 2025
Anniemay60
1 out of 5 stars review

I will not buy again. Doesn't work as advertised.

Pad doesn't stay on mop. Mop spray is not good at all.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're sorry to hear this, and want to assure you that we have many quality checks to ensure you get the best. If the PowerMop has never dispensed, it may need priming. Hold the button on the handle for several seconds until spray comes out of the nozzle; you may need to squeeze the solution bottle gently while pressing the spraying button. We also recommend to try fresh batteries as well as making sure the battery door is closed all the way until it clicks. Make sure not to remove anything from the pad, and attach the printed side onto the bottom of mop head using firm pressure. The white and purple strips should be facing the floor. We'd like to get more information to help, as well as share this with our Quality Team. When you have a minute, please get in touch with us at (800) 742-9220.

Apr 3, 2025
Wammy
1 out of 5 stars review

Never buy

Don’t waste your money on this! I had mine for 1 month and stopped working

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're sorry to hear this, and want to assure you that we have many quality checks to ensure your PowerMop works like a charm. We recommend to try fresh batteries, gently clean the nozzles, as well as check the cleaning solution. We'd like to get you Swiffering again and also share your experience with our Quality Team. When you have a minute, please get in touch with us at (800) 742-9220.

Aug 5, 2024
John81
1 out of 5 stars review

I'll stick to my old wet jet

Low quality pad, starts to fall apart quite easily. Needs a lot of cleaning solution to get damp

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We certainly appreciate your loyalty to Swiffer, John, but we're sorry to hear about your experience with the PowerMop. Our products go through many quality checks to make sure they provide the clean that both you and we would expect, so we assure you what you're describing isn't something we'd expect. We'd like to learn more to share with our Quality Team and help with this, so please give us a call at (800) 742-9220.

Jul 12, 2024
Gmama
2 out of 5 stars review

Bottle will not stay I

Stiffer Power mop the bottle will not stay locked I

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're sorry your Swiffer PowerMop Solution bottle isn't locked in. Our products undergo many quality checks to ensure they get to you with the best results, so we're disappointed to hear this. First, ensure the consumer has removed the piece of corrugate positioned underneath the solution bottle. So we can help you get back to Swiffering away, please call us at (800) 742-9220 Monday through Friday, from 9 AM to 6 PM EST.

Mar 6, 2024
Jewell
3 out of 5 stars review

Like the old version better

The handle keeps coming apart and it leaves a film. Hopefully next iteration will be better.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're sorry to hear this, Jewell. Due to the many quality tests Swiffer products are put through, this isn't what we'd expect. Our team would like to learn more from you, and ask that you please give us a call as soon as you have a moment. You can reach us at (800) 214-8734.

Jul 28, 2024
Prissy91
1 out of 5 stars review

Very disappointed.

I’ve had this product approximately 1 month and it has just stopped working. Will not spray.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're sorry to hear this, and want to assure you that we have many quality checks to ensure you get the best. We recommend to try fresh batteries as well as making sure the solution bottle is full. We'd like to get more information to help, as well as share this with our Quality Team. When you have a minute, please get in touch with us at (800) 742-9220.

Jul 23, 2024
Herold
1 out of 5 stars review

Regret buying this

Cleans poorly compared to spin mop. And the cleaning solution gives me a headache - way too strong.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

A lot of thought and research goes into the design of our products to create features that appeal to our consumers, Herold, and we're dedicated to providing safe and effective cleaning tools and solutions. We're sorry that you've found the scent to be too strong and that you've experienced side effects because of it. Your health and safety is our highest priority and all our products are thoroughly evaluated to be safe when used as directed. We recommend discontinuing use if sensitivity is occurring, and we would like to learn more about your experience to further help. Please give us a call at (800) 742-9220 from 9AM – 6PM EST Monday – Friday.

Aug 24, 2024
sharon392
2 out of 5 stars review

Worked great until battery compartment fell off

Worked great until the battery compartment fell off, and they don't have replacement option.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're sorry to hear this, and want to assure you that we have many quality checks to ensure you get the best. We hope it helps to know the battery compartment comes off to insert new batteries. We recommend making sure it's clicked back into place correctly before trying to mop. We'd like to help as well as share your experience with our Quality Team. When you have a chance, please reach out to us at (800) 742-9220.

Jun 29, 2024
Yvonne07
1 out of 5 stars review

The bottle is too heavy and breaks the dock

Rubbish the bottle will not click into the mop, what a waste of money.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're certainly sorry to hear about your recent purchase! We'd like to share some troubleshooting tips with you and learn more to share with our Quality Team, so please give us a call at (800) 742-9220.

Jul 19, 2023
Bailey1962
1 out of 5 stars review

I want wheels!

Every bucket needs wheels! How can you mop when you can't drag the bucket with you?

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We'd like to get more information about your experience, so when you have a minute please get in touch with us at (800) 742-9220.