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Customer reviews for Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills for
Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills
3.8 out of 5 stars
stars
1,438 ratings1,085 reviews
  1. 5 stars58% (839)
  2. 4 stars9% (136)
  3. 3 stars6% (93)
  4. 2 stars6% (93)
  5. 1 star19% (277)

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Showing 961-970 of 1,085 reviews
Apr 20, 2025
Reviewer name: Lalu
4 out of 5 stars
4 out of 5 stars review

This product is great just one issue.

Love the way it cleans and love the fresh smell it leaves. My one complaint is that the handle comes apart every time I mop at least once. It's locked in a clicks but still pulls apart. Also a bit longer handle would be helpful to taller people.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Jan 28, 2025
Reviewer name: PattiG
1 out of 5 stars
1 out of 5 stars review

Lacks attachment of bottle in cradle.

The solution bottle will not stay in the slot. Every time I want to spray it, I have to push the bottle down and press the button on the handle at the same time. Sometimes the bottle actually falls out onto the floor.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're so very sorry to hear about this, Patti. With our quality checks, this isn't what we expect especially if the cardboard is remove. If you have not done so already, check the silicone cap, and If the cap is bulging, try unscrewing/rotating the purple cap counterclockwise by 180 degrees. After this step, tilt the bottle on its side for 2-3 seconds to check for liquid leakage. If there is no leakage, insert the bottle into the device. If there is leakage, move the bottle upright, screw back on 180 degrees or rotate clockwise to reclose. Retry the insertion into the device. We'd like to see if this helps, so when you're free, please call us at (800) 742-9220.

Jun 4, 2025
Reviewer name: Gail1685
5 out of 5 stars
5 out of 5 stars review

This product is exactly what I need

I love this product! It's easy to use, especially when you need to quickly clean up a spill on the floor. I also like the swivel head feature that let's me mop tight against the wall and the floor

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Jun 2, 2025
Reviewer name: Quick and easy
4 out of 5 stars
4 out of 5 stars review

Could be better

Love using it for a quick clean up. But still use my mop with disinfectant cleaning solution. Maybe you can come out with a disinfected solution, especially for the bathroom

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Apr 10, 2025
Reviewer name: Jaxon
2 out of 5 stars
2 out of 5 stars review

Disappointed

Very disappointed with the product. One bottle does not go too far. Will have to buy refill after using twice. I also have to press down hard on the floor to remove scuff marks. Would not recommend

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

Thank you for sharing your feedback with us. Our products are put through rigorous quality tests to provide you with the best cleaning experience. We appreciate you sharing your experience, and we'll be sure to share this with our team. If you'd like to share more, please feel free to give us a call at (800) 742-9220.

Apr 7, 2025
Reviewer name: no impressed
2 out of 5 stars
2 out of 5 stars review

2

it doesn't do any better than the original swifter. The strips are all paper and mashes down doesn't get into the grout line on tile. I guess it is okay for flush floors.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

Thank you for sharing your feedback with us. Our team is always researching, and taking in feedback to help us design our Swiffer in ways that we believe everyone will love as much as we do. We truly appreciate your thoughts and will be sure to share this with our team. If you'd like to share more, please feel free to give us a call at (800) 742-9220.

Aug 24, 2024
Reviewer name: Zoedood
1 out of 5 stars
1 out of 5 stars review

Removable battery pack lost

While the system is useful and can clean floors easily, it is only useable with the battery pack that is not attached and after one use fell off and got lost. It a great design for longevity.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're sorry to hear this, and want to assure you that we have many quality checks to ensure you get the best. We'd like to help as well as share your experience with our Quality Team. When you have a chance, please reach out to us at (800) 742-9220.

Sep 5, 2025
Reviewer name: Chebah
4 out of 5 stars
4 out of 5 stars review

Where does the battery go????

I love this mop, it's perfect for my kitchen area and my hallway! I'm having an issue now though, I have to replace the battery but there is no battery pack or I'm just not seeing where the battery is!!!!!! Can someone help me out with this

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Dec 17, 2024
Reviewer name: Janine
4 out of 5 stars
4 out of 5 stars review

Company stands by it's products

I had an issue with a few power mops, but the company is amazing. I emailed to ask a question as to why it dies so easy, even with new batteries. The company was quick to reply and offered to send a replacement.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Aug 4, 2024
Reviewer name: RLH99
3 out of 5 stars
3 out of 5 stars review

Kit didn't come with all it said it would.

I received my power mop kit but it was missing the two swiffer pads and the batteries. I was so excited to use my new mop but now have to go out and buy the supplies to use it.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

Our PowerMops go through many quality checks to make sure you receive everything listed on the packaging, so we're certainly sorry to hear this hasn't been your experience! We'd like to learn some additional information to share with our Quality Team and help with this, so please give us a call at (800) 742-9220.