We're sorry to hear this, and want to assure you that we have many quality checks to ensure the PowerMop leaves your floor sparkling clean with ease. We'd like to learn more about your experience to help, as well as share this with our Quality Team. When you have a minute, please get in touch with us at (800) 742-9220.

We're sorry to hear this, as our PowerMops do go through strict quality checks to ensure that they reach you in the best possible condition. We suggest making sure that the poles are fully connected. We'd also like to look into this further, so please give us a call at (800) 742-9220 when you can.

We're sorry to learn of your recent experience with the Swiffer PowerMop. What you've described isn't something we'd expect, especially since our products go through so much quality testing to ensure perfect condition and function. That being said, we're here to help and have a couple tips to share. If you cannot hear the motor of the device when using it, make sure that it has new batteries and that they're inserted the correct way. If you can hear the motor but it still isn't spraying, the nozzles could be clogged. Brushing them gently might help them to start spraying. We'd like to learn more about your experience and try to make things right. Please give our team a call at (800) 742-9220.

Your Swiffer PowerMop Multi-Surface Mopping Kit should be swiftly making your floors shine, and we're so sorry yours isn't getting the job done. Thanks for letting us know you tried new batteries. Be sure they're all brand new, put into the battery holder correctly, and that the holder is fully inserted. We'd be happy to talk further with you about your purchase, and troubleshoot the problem you're having. By the time we're done, we're confident we'll have you smiling. Give us a call any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 214-8734.

We're sorry to hear that you had this experience, as our Swiffer PowerMop does go through strict quality checks to ensure that you can rely on it. We'd be happy to learn more and see how we can best assist you further, so please give us a call at (800) 742-9220 when you have a moment.

Thanks for leaving us your feedback about our PowerMop, Zay. We want you to know that we have many quality checks in place to make sure every product reaches you in perfect condition, so we're glad you've reached out about this issue. To help get your PowerMop working again, we suggest replacing the batteries with fresh AAs, and trying to brush the nozzles to clear out any clogging. We'd like to help more with this, and gather some info for our Quality Team, so please give us a call at 1-800-214-8734 when you're able.