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Customer reviews for Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills for
Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills
3.8 out of 5 stars
stars1,289 ratings936 reviews
  1. 5 stars58% (744)
  2. 4 stars9% (112)
  3. 3 stars6% (83)
  4. 2 stars7% (86)
  5. 1 star20% (264)
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Showing 931-936 of 936 reviews
Dec 18, 2023
Deafdee
5 out of 5 stars review

Lavender

I need it so bad but love mop to my bathroom so much

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Jul 12, 2024
Gmama
2 out of 5 stars review

Bottle will not stay I

Stiffer Power mop the bottle will not stay locked I

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're sorry your Swiffer PowerMop Solution bottle isn't locked in. Our products undergo many quality checks to ensure they get to you with the best results, so we're disappointed to hear this. First, ensure the consumer has removed the piece of corrugate positioned underneath the solution bottle. So we can help you get back to Swiffering away, please call us at (800) 742-9220 Monday through Friday, from 9 AM to 6 PM EST.

Jul 19, 2023
Bailey1962
1 out of 5 stars review

I want wheels!

Every bucket needs wheels! How can you mop when you can't drag the bucket with you?

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We'd like to get more information about your experience, so when you have a minute please get in touch with us at (800) 742-9220.

May 15, 2024
louie123
1 out of 5 stars review

not good

awful save your money stop working after 3 days clogging from product and battery failuure

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We’re sorry to hear this and appreciate you bringing this to our attention. We'll share your experience with our Quality Team because this is not the Quality we’d expect from our products. Please reach out to us at (800) 214-8734 for us to troubleshoot this and to see how we can further assist you.

Oct 23, 2024
Bartz_h
1 out of 5 stars review

Poor quality - not worth the money

Handle won't stay together... and after 2 uses it has stopped working. This is junk!

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

Thanks for sharing your experience with your PowerMop. We’re sorry to learn about this, as we work very hard to make sure that all of our Swiffer products meet our high standards. Because you’re having concerns with both the performance and handle, we hope you’ll call us and share more about your purchase. Knowing more about your device and what you’ve tried to address the concerns will help us best assist you. We're here Mondays through Fridays, from 9 AM to 6 PM, EST. Our number is 1 (800) 214-8734.

Aug 5, 2024
John81
1 out of 5 stars review

I'll stick to my old wet jet

Low quality pad, starts to fall apart quite easily. Needs a lot of cleaning solution to get damp

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We certainly appreciate your loyalty to Swiffer, John, but we're sorry to hear about your experience with the PowerMop. Our products go through many quality checks to make sure they provide the clean that both you and we would expect, so we assure you what you're describing isn't something we'd expect. We'd like to learn more to share with our Quality Team and help with this, so please give us a call at (800) 742-9220.