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Customer reviews for Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills for
Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills
3.8 out of 5 stars
stars
1,457 ratings1,104 reviews
  1. 5 stars58% (850)
  2. 4 stars9% (136)
  3. 3 stars6% (94)
  4. 2 stars7% (96)
  5. 1 star19% (281)

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Showing 931-940 of 1,104 reviews
Aug 22, 2024
Reviewer name: cola
2 out of 5 stars
2 out of 5 stars review

Unclear on functionality

does anyone know what the batteries are for??? No explanation on the literature, nor in comments section other than the batteries spray the liquid?, or the batteries have a light? (What light?), the batteries make a vibration in the mop handle? Yes very heavy to use and not liking the non refillable detergent bottle.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're happy to explain what the batteries are used for in the PowerMop. The batteries are what allows the device to spray the liquid as well as also provide LED light on the head of the product. We're sorry you aren't a fan of the weight and the non-refillable solution bottle and will share your feedback with our Product Design Team. For more help, please feel free to give us a call at (800) 742-9220.

Jun 3, 2024
Reviewer name: Mel1212
1 out of 5 stars
1 out of 5 stars review

Wouldn't recommend because of issues.

I bought the Power Mop because I love the Mop pad, it worked great the 2 times I used it. When the 3rd time I wanted to use it, it would not spray the cleaner at all. My husband and I tried everything: replaced the liquid (extra money spent), replaced the pad (extra money spent), took it apart and back together to make sure something wasn't fitting correctly, put new batteries in it (money spent), and looked on the Swiffer site for troubleshooting suggestions; we tried everything and it still does not work. I have been tempted to buy a new one because I did like it when it worked, but I don't want to put more money into it if the same things happen again.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're sorry your Swiffer PowerMop stopped working. Our products go through many quality checks to ensure they get to you with lasting results, so we're disapointed to hear this. So we can help you get back to Swiffering away, please call us at (800) 742-9220 Monday through Friday, from 9 AM to 6 PM EST.

Oct 10, 2025
Reviewer name: Judith lynn
2 out of 5 stars
2 out of 5 stars review

I would not purchase this product

This product is not last long. The motor stopped working and now it is rendered useless. The batteries have been changed the mop has been well looked after and now the motor stopped working therefore it cannot spray and cannot be used. The original slipper was much better I never had this issue this is the 2nd power mop I've had in a year with the same issue

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Feb 24, 2025
Reviewer name: Alan29
3 out of 5 stars
3 out of 5 stars review

Your product needs optional lengths

You make a good product but for a man it has one fatal flaw. It is not made for the average man to use. The overall length it was too short for a six foot man to use comfortably. After bending over to use the product as designed back fatigue and soreness are guaranteed.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

Our products are thoroughly evaluated to make sure they're safe to use, and your comfort and safety mean everything to us, so we're certainly sorry to hear about your experience with the PowerMop. We always take consumer feedback into account when making changes or designing future products, so we'll be sure to pass your comments regarding the length of the pole onto the rest of our team. In order to make a full report to share with our Safety Team, and to help further, please give us a call at (800) 742-9220.

May 6, 2025
Reviewer name: Rebe2025
1 out of 5 stars
1 out of 5 stars review

Dissapointed

Purchased this product in Jan of this year...unfortunately even with replacing the batteries and gently cleaning the nozzles it has stopped working. When I originally purchased this product, I had to return it as the motor stopped working and this was my first use with it. Unfortunately I do not have the receipt and the upc as it was purchased in January 2025. I am disappointed in the product.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're so sorry to hear about this. We understand your disappointment as your PowerMop should last far longer than it did. With our quality checks, this isn't what we expect especially when using fresh batteries, so we'd love to collect some details and help. Please call us at (800) 742-9220.

Oct 3, 2025
Reviewer name: JC7651803
2 out of 5 stars
2 out of 5 stars review

Should have stuck with original Swiffer mop

I wanted an upgrade and for a little while it was alright, felt like I was going through the solution much faster than the 1st mop though. Then it stopped spraying all together after maybe 3 months of use. I changed the batteries (which were still good - I tested them), made sure there was nothing blocking the spray nozzles and tried a new solution bottle and nothing worked. I've resorted to just hand spraying the floor (I look crazy!) and using the mop after that. Very disappointed in quality.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Mar 9, 2024
Reviewer name: Dennyb
3 out of 5 stars
3 out of 5 stars review

Product pricy for alot of households

While this power mop is nice and I love the scent, I don't like having to play with the mop pads to make the strips fluff up so they actually help and do the job they claim to do. Also the replacement pads are wayyyy too expensive! As is the liquid refills. Shame on you Procter & Gamble for such price gouging! And why can't you make this scent available in the regular swiffer?

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're sorry you aren't happy with your recent Swiffer PowerMop purchase, Denny. Our products undergo many quality checks to ensure they get to you with the best results, so we don't expect these things to happen. For best results: * Attach the printed side onto the bottom of the mop head using firm pressure * The white and purple strips should be facing the floor So we can help you get back to Swiffering Away, please call us at (800) 742-9220 Monday through Friday, from 9 AM to 6 PM EST.

Jan 8, 2026
Reviewer name: KELLY
1 out of 5 stars
1 out of 5 stars review

Stop with the lavender already

This is the most horrible smell

Helpful?2JF4S5X9NW4I5991088687
reply from Swiffer

Hello Kelly. We hope you're doing great. We’re very sorry to hear you were unhappy with your purchase. While we completely understand that scent is very subjective, we’ll let our team know how you feel. In the meantime, if you have any questions or we can help you with anything, please let us know at (800) 742-9220. We’re here for you.

Jan 31, 2026
Reviewer name: Dougpi
1 out of 5 stars
1 out of 5 stars review

It doesn't work

I ordered it it doesn't work I put it together with bad instructions and it doesn't work

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Feb 6, 2026
Reviewer name: DEANNA
1 out of 5 stars
1 out of 5 stars review

Swiffer Power mop

Used it twice and it stopped working. I replaced the batteries. Doesn't work

Helpful?2JF4S5X9NW4I5991088687
reply from Swiffer

We are sorry about your experience with the Swiffer PowerMop not working even after replacing the batteries. Here are a few things to try: check that the batteries are brand new and inserted correctly from the same package, ensure all pieces of the pole are snapped together properly, and confirm that the solution bottle is securely attached and not empty. Hold the button on the handle for several seconds until spray comes out; you may need to gently squeeze the solution bottle while pressing the button. Our products undergo rigorous quality checks, and your feedback is important to our assurance team. We would love to hear more about your experience and assist you further, so please call us at (800) 7429220!