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Customer reviews for Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills for
Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills
3.8 out of 5 stars
stars
1,457 ratings1,104 reviews
  1. 5 stars58% (850)
  2. 4 stars9% (136)
  3. 3 stars6% (94)
  4. 2 stars7% (96)
  5. 1 star19% (281)

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Showing 921-930 of 1,104 reviews
Oct 11, 2025
Reviewer name: Audirose
3 out of 5 stars
3 out of 5 stars review

I loved it when it worked!!

I'm rating this 3 stars because I loved it when it worked! I bought it 2 months ago; I shook it really hard the first time it stopped working, and that fixed it. However, it stopped working again and I can't get it to work! Oh, and the handle keeps coming off :'•(

Review from swiffer.com
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Apr 16, 2023
Reviewer name: Stylish Lady
5 out of 5 stars
5 out of 5 stars review

Great System! Works Very Well!

[This review was collected as part of a promotion.] The Swiffer PowerMop Multi-Surface Starter Kit includes everything needed to thoroughly clean & scrub my floors quickly & easily. The mop head is wider than others which makes the task go much more quickly and the easy release of solution allows me to keep cleaning without missing a beat. The pad has "fingers" which scrub & hold stuck on dirt easily & glide well across the floor surface. The solution has a great, light scent that freshens the entire house & after use, my floors pass the white sock test LOL. I used this on vinyl floor as well as hardwood & it performed well on both. When finished, I really like being able to just toss the pads - the dirt is gone - out of my house & the kit includes a replacement pad. I am very particular about keeping a clean home & the starter kit has everything I need to make it happen. 5 Stars!

Review from swiffer.com
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Dec 24, 2024
Reviewer name: ctinia
3 out of 5 stars
3 out of 5 stars review

Too heavily scented!!!

Works better than the regular swifter, however the scents for the cleaning solution are awful. Our eyes were watering after using it the first time. Why does every thing have to be scented or at least so heavily scented. Very disappointed that I probably won't be able to use it again.

Review from swiffer.com
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reply from Customer Care

We're sorry to hear that this has been your experience, as our PowerMop Fresh solution has been thoroughly evaluated to be safe when used as directed. A lot of thought also goes into our products, but we certainly understand that preferences can vary from person to person. We'll make sure that your comments are shared with our team, and we do recommend that you discontinue use of this particular product. While we don't currently have an unscented PowerMop solution available, we hope that you'll give another scent a try. So that we can learn more and gather some additional details for our Safety Team, please give us a call at (800) 742-9220 when you can.

Feb 14, 2025
Reviewer name: SONYA43
1 out of 5 stars
1 out of 5 stars review

NOT SO SATISFIED

Only one spray nozzle worked and it did not really spray it did more of a leak or drip out of nozzle when you push the spray handle. Also did not like the smell of the cleaning liquid. I have been so happy with my other swiffer products but not this one. I do like the mop pad, itself. i am just going to have to figure how to use it on my regular swiffer handle...

Review from swiffer.com
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reply from Customer Care

We're sorry to hear this, Sonya, and want to assure you that we have many quality checks to ensure your PowerMop works like a charm. We recommend fresh batteries, to gently clean the nozzles, as well as check the cleaning solution. We'd like to get you Swiffering again, find the right cleaning solution, and also share your experience with our Quality Team. When you have a minute, please get in touch with us at (800) 742-9220.

May 29, 2025
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Bad quality control

After having the wood power mop I was excited to upgrade my wetjet to a power mop for the rest of my house. Well upgrade would be the wrong word..this thing is a bit strange. After attempting to stick 5 different power mop cloths to it none will stick. It appears the Velcro on the mop head is defective or won't work or something. Kind of a bummer, not sure where to go to return this defective product. But be weary before you purchase one yourself. I guess I'll press down really hard so the pad won't come up every time I move the thing.

Review from swiffer.com
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Sep 8, 2024
Reviewer name: Alicia2024
3 out of 5 stars
3 out of 5 stars review

Product to short for average size people hurts my

Not giving it 5 stars because it's to short..you would think the arm would extend for taller people but it doesn't and I'm only 5'8 also it keeps clicking out of place (the handle) because of the wires inside of the handle...very poor design I do not reccomend people wasting their money on this

Review from swiffer.com
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reply from Customer Care

We're sorry that you're finding the handle too short, Alicia, and have experienced the handle clicking out of place. A lot of thought and research goes into the design of our products, and we're dedicated to making cleaning easy and convenient .Our products go through many quality checks as well, and we try our very best to ensure that each one arrives to you in perfect condition. Your satisfaction matters, and our Swiffer Team would like to gather more details of your experience to see how we can further help. Please give us a call at 1-800-214-8734 from 9AM — 6PM EST Monday – Friday.

Aug 22, 2024
Reviewer name: cola
2 out of 5 stars
2 out of 5 stars review

Unclear on functionality

does anyone know what the batteries are for??? No explanation on the literature, nor in comments section other than the batteries spray the liquid?, or the batteries have a light? (What light?), the batteries make a vibration in the mop handle? Yes very heavy to use and not liking the non refillable detergent bottle.

Review from swiffer.com
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reply from Customer Care

We're happy to explain what the batteries are used for in the PowerMop. The batteries are what allows the device to spray the liquid as well as also provide LED light on the head of the product. We're sorry you aren't a fan of the weight and the non-refillable solution bottle and will share your feedback with our Product Design Team. For more help, please feel free to give us a call at (800) 742-9220.

Jul 11, 2024
Reviewer name: neloismail5993
5 out of 5 stars
5 out of 5 stars review

Right Choice ❤️

The Power mop is amazing. I didn't expect it. I just love the lavender scent and It is often praised for being refreshing and leaving a pleasant aroma in the room after cleaning. The solution dries relatively quick and reducing the risk of slips.It is very lightweight and easy to manage especially in tight spaces. Overall, it's a good choice for those who prioritize convenience and ease of use in their cleaning routine.

Review from influenster.com
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Feb 23, 2025
Reviewer name: Charlie B
1 out of 5 stars
1 out of 5 stars review

Was hoping for a good [product

The original mops with the purchased power mop were fine have since bought 2 boxes of mops one with the mopping solution the other a 5 mop head box the neither performed as said, the first one there was no sticky for attachment the second when pulling the protective cover off the mop it pulled all of the adhesive with protective cover

Review from swiffer.com
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reply from Customer Care

We're sorry to hear this, Charlie, and want to assure you that we have many quality checks to ensure the pad attaches with ease. Make sure not to remove anything from the pad, and attach the printed side onto the bottom of mop head using firm pressure. The white and purple strips should be facing the floor. We'd like to help as well as share your experience with our Quality Team. When you have a minute, please reach out to us at (800) 742-9220.

May 7, 2024
Reviewer name: Arlene
5 out of 5 stars
5 out of 5 stars review

A Must Have For High Traffic Floors!

I absolutely love this mop! This mop is great for high traffic areas. The cleaning pad collects a lot of dirt. My floors dried pretty fast. I love the fact that I can control the amount of cleaning solution with simply the push of a button. This mop can maneuver into hard to reach areas and the cleaning solution smells delightful.

Review from swiffer.com
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