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Customer reviews for Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills for
Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills
3.8 out of 5 stars
stars
1,457 ratings1,104 reviews
  1. 5 stars58% (850)
  2. 4 stars9% (136)
  3. 3 stars6% (94)
  4. 2 stars7% (96)
  5. 1 star19% (281)

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Showing 901-910 of 1,104 reviews
Jan 4, 2025
Reviewer name: Penny F
4 out of 5 stars
4 out of 5 stars review

I like it but...

The larger cleaning surface is great. I am disappointed that the mop part has to be replaced each time. Not environmentally friendly. I thought that the mop part could be laundered and reused. I have a Libman mop that I can launder. Please come out with this for the Power Mop.

Review from swiffer.com
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Jan 9, 2025
Reviewer name: Christina007
2 out of 5 stars
2 out of 5 stars review

Disappointed

It needs improvement! I had really high hopes for the power mop but the pads don't stick! It's very frustrating. I find that I'm always having to stop to make sure the swiffer pad is still on securely. I don't think I will buy this product again unless they make improvements. Please do better swiffer!

Review from swiffer.com
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reply from Customer Care

We're sorry to hear this, Christina, and want to assure you that we have many quality checks to ensure the pad attaches with ease. Make sure not to remove anything from the pad, and attach the printed side onto the bottom of mop head using firm pressure. The white and purple strips should be facing the floor. We'd like to help as well as share your experience with our Quality Team. When you have a minute, please reach out to us at (800) 742-9220.

May 8, 2024
Reviewer name: Betty74
5 out of 5 stars
5 out of 5 stars review

Great mop and efficient.

To all the community, once you try this, you will never go back to the traditional way of mopping your floors. Water and a bucket is a thing from the past. I love this product. The fact that cleans my floors great and after, you can discard the dirty pad. There are other products that I tried, such as the ones that have an attach pad and after, you can wash it. Who wants to do more work. I rather use the Power mop and discard the pad. Excellent product. I will recommend this to all of you.

Review from swiffer.com
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May 26, 2024
Reviewer name: Star16
1 out of 5 stars
1 out of 5 stars review

No thank you.

There are things I do like about this new mop. But I'm really hoping the old one stays around. I'm going to return the new one. It's too big. Doesn't get into the small spaces like the original. But because it's bigger it covers more space. But I prefer to get into those smaller spaces. I like the extra grip on it. But as a whole… the original is so much better. Not to mention the cleaning spray is sooo bad!!! It smells nothing like the original lavender scent. It smells like really really bad cheap perfume. I mopped 2 days ago and it still stinks. And is giving me really bad headaches. I'm not normally that sensitive to smell. But it's so bad. This mop gets a “no thank you. I'll stick with the original mop”

Review from swiffer.com
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reply from Customer Care

Thanks so much for taking the time to share your feedback with us. We're very sorry you weren't impressed by the PowerMop and that you disliked the scent of the cleaning solution to the point of getting a headache. Your health and satisfaction mean a lot of us, and our products go through lots of testing to ensure top quality as well as safety with proper use. When we design our products, we also do extensive research and consumer testing to create features that we think you will love. We know that preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. We don't want you to experience and more headaches, so we recommend discontinuing use of the current cleaning solution. That being said, we'd like to gather some information for our Safety and Quality teams and also try to make things right for you. Please give us a call at (800) 742-9220.

Jun 2, 2025
Reviewer name: MamaOG
2 out of 5 stars
2 out of 5 stars review

Lasted a month, I'm so bummed!

If I had reviewed this Swiffer PowerMop the day I got it, 5 stars all the way, but I've had mine for about a month now and the cleaning solution needed a replacement so I went and bought the pricey container (It's pretty lame that it's not refillable too). I replaced the old one and it will not spray! I've replaced the batteries, taken the container off and put it back on, checked for a clog... I don't know what it happening. I seriously loved this thing and I am so sad it is already done for. It's not exactly the cheapest Swiffer floor cleaner available, you know. I thought it was better than the Swiffer Wet Jet and I love the weight and feel of the PowerMop. It's excellent for really getting my tile floor clean. Now that it's broken I'll have to go back to the WetJet, which is okay, but I feel like I wasted a nice little chunk of money. Bummer.

Review from swiffer.com
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Feb 24, 2025
Reviewer name: Aeh15
1 out of 5 stars
1 out of 5 stars review

Stops working after first solution bottle runs out

I wish I could give zero stars. Have had the power mop for maybe two months used one bottle of solution- got a new bottle come home and replace it now the mop won't work. I've tried all different batteries, nothings clogged, wasn't dropped, just faulty. Don't waste your money I should have just got a spin mop

Review from swiffer.com
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reply from Customer Care

We're sorry to hear this, and want to assure you that we have many quality checks to ensure your PowerMop works like a charm. Since you've checked the batteries, we recommend to gently clean the nozzles, as well as check the cleaning solution is in with the narrow end facing towards the pole. You should hear a click when the bottle is in place. We'd like to get you Swiffering again and also share your experience with our Quality Team. When you have a minute, please get in touch with us at (800) 742-9220.

Sep 8, 2024
Reviewer name: Alicia2024
3 out of 5 stars
3 out of 5 stars review

Product to short for average size people hurts my

Not giving it 5 stars because it's to short..you would think the arm would extend for taller people but it doesn't and I'm only 5'8 also it keeps clicking out of place (the handle) because of the wires inside of the handle...very poor design I do not reccomend people wasting their money on this

Review from swiffer.com
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reply from Customer Care

We're sorry that you're finding the handle too short, Alicia, and have experienced the handle clicking out of place. A lot of thought and research goes into the design of our products, and we're dedicated to making cleaning easy and convenient .Our products go through many quality checks as well, and we try our very best to ensure that each one arrives to you in perfect condition. Your satisfaction matters, and our Swiffer Team would like to gather more details of your experience to see how we can further help. Please give us a call at 1-800-214-8734 from 9AM — 6PM EST Monday – Friday.

Mar 16, 2025
Reviewer name: Vivit
1 out of 5 stars
1 out of 5 stars review

The product is poor design with bad power connecti

This is the first time I tried swifter products, but turn out very disappointed. I use the power mop couple times and it was good as it supposed to be. However, there is bad connection for the spraying function. It stopped spraying and could work at all even after I changed the batteries. The design is really bad.

Review from swiffer.com
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reply from Customer Care

We're sorry to hear that you're feeling disappointed, as we do have many quality checks in place to ensure that you can rely on our PowerMops. We suggest making sure that the solution bottle isn't empty and that it's fully inserted. As well, try gently brushing the nozzles to help loosen any clogs that may have formed. We hope this helps, and please give us a call at (800) 742-9220 if you'd like any further assistance.

Sep 30, 2025
Reviewer name: Kathy S
1 out of 5 stars
1 out of 5 stars review

I'll be looking for a replacement.

The new mop pads leave my floors streaky. The overall mop is lighter than the previous one, but I think that is due to the solution bottle being smaller so you are replacing more often. I've used the Swifter products for many years and this is the first time I've been disappointed.

Review from swiffer.com
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Jun 22, 2025
Reviewer name: BTHome
1 out of 5 stars
1 out of 5 stars review

Bottle does not click in.

I loved my trusty swiffer sweeper that lasted about 6 years before it finally died so I was excited for this new seemingly upgraded version. The bottle will NOT stay locked in. It keeps popping up and out of the device and I have to hold it down to get any spray out. I am no weak lady- I am certain I am pushing hard enough, especially given watching videos of other people clicking it in with a few fingers. I think mine is defective. Hopefully I can return it.

Review from swiffer.com
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