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Customer reviews for Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills for
Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills
3.8 out of 5 stars
stars
1,438 ratings1,085 reviews
  1. 5 stars58% (839)
  2. 4 stars9% (136)
  3. 3 stars6% (93)
  4. 2 stars6% (93)
  5. 1 star19% (277)

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Showing 901-910 of 1,085 reviews
Jan 9, 2025
Reviewer name: Christina007
2 out of 5 stars
2 out of 5 stars review

Disappointed

It needs improvement! I had really high hopes for the power mop but the pads don't stick! It's very frustrating. I find that I'm always having to stop to make sure the swiffer pad is still on securely. I don't think I will buy this product again unless they make improvements. Please do better swiffer!

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're sorry to hear this, Christina, and want to assure you that we have many quality checks to ensure the pad attaches with ease. Make sure not to remove anything from the pad, and attach the printed side onto the bottom of mop head using firm pressure. The white and purple strips should be facing the floor. We'd like to help as well as share your experience with our Quality Team. When you have a minute, please reach out to us at (800) 742-9220.

Feb 17, 2025
Reviewer name: Vynessa
4 out of 5 stars
4 out of 5 stars review

Great mop... but...

I was very excited to get the Power Mop, since I use other Swiffer product. But this is feel like it could have been made taller. I am 5'2 and the power mop is too short for me, putting me in an awkward position causing my back to ache. I wish there were an option to extend the handle a few inches.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Dec 24, 2024
Reviewer name: ctinia
3 out of 5 stars
3 out of 5 stars review

Too heavily scented!!!

Works better than the regular swifter, however the scents for the cleaning solution are awful. Our eyes were watering after using it the first time. Why does every thing have to be scented or at least so heavily scented. Very disappointed that I probably won't be able to use it again.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're sorry to hear that this has been your experience, as our PowerMop Fresh solution has been thoroughly evaluated to be safe when used as directed. A lot of thought also goes into our products, but we certainly understand that preferences can vary from person to person. We'll make sure that your comments are shared with our team, and we do recommend that you discontinue use of this particular product. While we don't currently have an unscented PowerMop solution available, we hope that you'll give another scent a try. So that we can learn more and gather some additional details for our Safety Team, please give us a call at (800) 742-9220 when you can.

Feb 4, 2025
Reviewer name: DogMom12345
2 out of 5 stars
2 out of 5 stars review

Disposable pads don't stay on!

Love the scent and the cleaner works great but the disposable pads won't stay on, frustrating. Poor design on the bottom of the mop itself looks like some sticky rectangles that you attach the disposable pad to. The pad has two pull off stops and that adhesive is very poor.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're sorry to hear this, and want to assure you that we have many quality checks to ensure a good bond forms after pressing the product firmly onto the mop head. We hope it helps to know you do not pull strips or anything off of the pad. We'd like to help as well as share your experience with our Quality Team. When you have a minute, please reach out to us at (800) 742-9220.

Apr 4, 2023
Reviewer name: tj314
5 out of 5 stars
5 out of 5 stars review

We love the swiffer PowerMop

[This review was collected as part of a promotion.] My family thinks the Swiffer PowerMop takes cleaning to a whole new level. We can mop with none of the mess of regular mopping and it help saves are wooden floors. Plus the scent is very good smell. I would recommend this for anyone with floor that can't get too wet.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Feb 26, 2024
Reviewer name: Bobbie128
3 out of 5 stars
3 out of 5 stars review

Good mop, hate the pads

Great system. Love that the mop is larger can covers more surface, also love that the solution containers are larger.. what I don't like are the new mopping pads!!! They're not as good as the old ones, they seem to push the dirt around more and only locking in a little dirt. That makes it disappointing

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

Thank for sharing your thoughts on our PowerMop, Bobbie. We're glad that you enjoy some aspects of the device, and are glad that you've reached out about the pads not working how you expect, since we send our products through many checks to ensure they help you clean with ease. To get the best results from your PowerMop, we always recommend sweeping or vacuuming before use. We'd like to learn more about this for our Quality Team, and provide further assistance, so please give us a call at 1-800-214-8734.

May 12, 2023
Reviewer name: Danigirl1180
5 out of 5 stars
5 out of 5 stars review

Great mop!

[This review was collected as part of a promotion.] I love this new swiffer power mop! I had the original one for quite a while but I find this one to be so much better. I love the extra wide head it gives me so much mire cleaning area. The solution makes my house smell fresh for so long after I'm done cleaning. The new scrubbing pads are so great to get the deep down dirt out of the floors and they are so absorbent.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Jul 16, 2024
Reviewer name: Rita99
1 out of 5 stars
1 out of 5 stars review

Just awful

I am so disappointed. I really thought "power" mop meant it had some power and would go back and forth. Not only does it just squirt some cleaner, it is soooo heavy and pushing it is giving me a backache. No wonder they show a man in some of the ads! It doesn't even do a good job getting things off the kitchen floor; the regular swiffer does it better. DOn't waste your money.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

Thanks, Rita, for picking up a Swiffer PowerMop and sharing your experience with it. Our Safety and Quality Teams worked together, developing this machine to help you get the best clean with the least effort needed. We do apologize that the system isn’t comfortably working for you and encourage you to stop using the PowerMop until you call us for more help. If you’d like to try to use the machine without talking further with us, know you’ll get the best results by sweeping or vacuuming the floor before PowerMopping. Start with the less dirty areas, then move to those that need extra care. When cleaning in general, hold the spray button down for 2 or 3 seconds to release enough solution to clean 10 square feet of floor. Once at the dirtiest places, spray the cleaning solution onto the stains and leave it to soak for a few minutes. If the pad doesn't glide smoothly, spray more solution. The extra time will alleviate the movement and stress you’re feeling in your body. We hope you’ll call us for further help with this purchase, as we only want you to feel completely comfortable and safe. Call us any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 214-8734.

Feb 16, 2025
Reviewer name: GrammieM
1 out of 5 stars
1 out of 5 stars review

Unreliable product.

I was so excited to use the Swifter Power mop on our new Luxury Vinyl floors. For the first 5 months it worked great. Then the next time I went to use it, it wouldn't spray. I trouble shooted the problem - I replaced the batteries, bought a new replacement liquid floor cleaner and made sure it was inserted properly, made sure the power button depressed freely, and made sure the sprayer nozzles were free of debris. I went onto the Swifter website and found I needed the UPC code from the box, and the receipt to get the money back guarantee, which of course I threw away after a few months. But more importantly it had to be mailed in within 30 days so I am unable to get my money back or a replacement. So disappointed in this product. So be aware of this unreliable product.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're sorry to hear that this has been your experience, as our PowerMops do go through many quality checks to ensure that you can rely on them. It also sounds like you took some great steps already. We do stand behind our products, and we'd be happy to see how we can best assist you further. Please give us a call at (800) 742-9220 when you have a chance.

Jan 4, 2025
Reviewer name: Penny F
4 out of 5 stars
4 out of 5 stars review

I like it but...

The larger cleaning surface is great. I am disappointed that the mop part has to be replaced each time. Not environmentally friendly. I thought that the mop part could be laundered and reused. I have a Libman mop that I can launder. Please come out with this for the Power Mop.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687