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Customer reviews for Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills for
Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills
3.8 out of 5 stars
stars
1,457 ratings1,104 reviews
  1. 5 stars58% (850)
  2. 4 stars9% (136)
  3. 3 stars6% (94)
  4. 2 stars7% (96)
  5. 1 star19% (281)

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Showing 891-900 of 1,104 reviews
Apr 10, 2023
Reviewer name: MegBrit
5 out of 5 stars
5 out of 5 stars review

Works Great!

[This review was collected as part of a promotion.] I recently got the Swiffer Power Mop starter kit. Swiffer is a brand that I trust, so I was excited to try the power mop. The multi-surface mop pads and cleaning solution make it easy and convenient to use on my hardwood floors and quickly transition to using on my tile floors. So easy that my two sons are able to mop as part of their chores. Couldn't be happier.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Feb 4, 2025
Reviewer name: DogMom12345
2 out of 5 stars
2 out of 5 stars review

Disposable pads don't stay on!

Love the scent and the cleaner works great but the disposable pads won't stay on, frustrating. Poor design on the bottom of the mop itself looks like some sticky rectangles that you attach the disposable pad to. The pad has two pull off stops and that adhesive is very poor.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're sorry to hear this, and want to assure you that we have many quality checks to ensure a good bond forms after pressing the product firmly onto the mop head. We hope it helps to know you do not pull strips or anything off of the pad. We'd like to help as well as share your experience with our Quality Team. When you have a minute, please reach out to us at (800) 742-9220.

May 8, 2024
Reviewer name: Betty74
5 out of 5 stars
5 out of 5 stars review

Great mop and efficient.

To all the community, once you try this, you will never go back to the traditional way of mopping your floors. Water and a bucket is a thing from the past. I love this product. The fact that cleans my floors great and after, you can discard the dirty pad. There are other products that I tried, such as the ones that have an attach pad and after, you can wash it. Who wants to do more work. I rather use the Power mop and discard the pad. Excellent product. I will recommend this to all of you.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Jan 9, 2025
Reviewer name: Christina007
2 out of 5 stars
2 out of 5 stars review

Disappointed

It needs improvement! I had really high hopes for the power mop but the pads don't stick! It's very frustrating. I find that I'm always having to stop to make sure the swiffer pad is still on securely. I don't think I will buy this product again unless they make improvements. Please do better swiffer!

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're sorry to hear this, Christina, and want to assure you that we have many quality checks to ensure the pad attaches with ease. Make sure not to remove anything from the pad, and attach the printed side onto the bottom of mop head using firm pressure. The white and purple strips should be facing the floor. We'd like to help as well as share your experience with our Quality Team. When you have a minute, please reach out to us at (800) 742-9220.

Sep 30, 2025
Reviewer name: Kathy S
1 out of 5 stars
1 out of 5 stars review

I'll be looking for a replacement.

The new mop pads leave my floors streaky. The overall mop is lighter than the previous one, but I think that is due to the solution bottle being smaller so you are replacing more often. I've used the Swifter products for many years and this is the first time I've been disappointed.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Feb 17, 2025
Reviewer name: Vynessa
4 out of 5 stars
4 out of 5 stars review

Great mop... but...

I was very excited to get the Power Mop, since I use other Swiffer product. But this is feel like it could have been made taller. I am 5'2 and the power mop is too short for me, putting me in an awkward position causing my back to ache. I wish there were an option to extend the handle a few inches.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Jul 17, 2024
Reviewer name: Mochimento
1 out of 5 stars
1 out of 5 stars review

Nozzles aren't spraying

I've had the Power Mop for a month, and after a handful of uses it stopped spraying. I replaced the batteries and cleaning solution and still nothing is spraying. I looked online for a solution and most of the solutions I already tried, with the exception of taking it apart.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We appreciate you trying all of these troubleshooting tips, and we're sorry to hear they didn't do the trick. Our products go through many quality checks to make sure they reach you in the best possible condition and perform as expected, so we'd like to learn more about your recent purchase to share with our Quality Team and help with this. Please give us a call at (800) 742-9220.

Nov 28, 2024
Reviewer name: Steve 01
4 out of 5 stars
4 out of 5 stars review

Works great

I've had.my power mop for over 3 months now and overall I'm very happy with it. The pads and cleaning solutions could be less expensive but in today's economy what can you expect I find that the power map makes mopping the floors much easier and does a terrific job. The only problem I've had is that my grandson took the battery holder/compartment off the map and has lost it and I've been unable to find anywhere to get a replacement

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Apr 4, 2023
Reviewer name: tj314
5 out of 5 stars
5 out of 5 stars review

We love the swiffer PowerMop

[This review was collected as part of a promotion.] My family thinks the Swiffer PowerMop takes cleaning to a whole new level. We can mop with none of the mess of regular mopping and it help saves are wooden floors. Plus the scent is very good smell. I would recommend this for anyone with floor that can't get too wet.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Mar 17, 2024
Reviewer name: abarrow
1 out of 5 stars
1 out of 5 stars review

This product is junk!

I've only had this Swiffer mop for a few months. The solution bottle wouldn't stay down and kept popping up and then the motor stopped working. I tried all the troubleshooting methods and none worked. I'm so frustrated and disappointed. I don't even think it deserves 1 star.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're sorry to hear you haven't had the experience we expect from the many quality checks we have in place. First, if you haven't already we recommend checking to ensure the batteries are fresh. To ensure the bottle stays in place, we recommend making sure the cardboard piece is removed where the solution bottle sits. We'd like to get more information to help you get Swiffering as well as share your experience with our Quality Team. When you have time, please reach out to us at (800) 742-9220.