Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills for
Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills
3.8 out of 5 stars
stars
1,438 ratings1,085 reviews
  1. 5 stars58% (839)
  2. 4 stars9% (136)
  3. 3 stars6% (93)
  4. 2 stars6% (93)
  5. 1 star19% (277)

Member photos

  • +543 images
Sort by |
Showing 891-900 of 1,085 reviews
Mar 9, 2024
Reviewer name: Dennyb
3 out of 5 stars
3 out of 5 stars review

Product pricy for alot of households

While this power mop is nice and I love the scent, I don't like having to play with the mop pads to make the strips fluff up so they actually help and do the job they claim to do. Also the replacement pads are wayyyy too expensive! As is the liquid refills. Shame on you Procter & Gamble for such price gouging! And why can't you make this scent available in the regular swiffer?

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're sorry you aren't happy with your recent Swiffer PowerMop purchase, Denny. Our products undergo many quality checks to ensure they get to you with the best results, so we don't expect these things to happen. For best results: * Attach the printed side onto the bottom of the mop head using firm pressure * The white and purple strips should be facing the floor So we can help you get back to Swiffering Away, please call us at (800) 742-9220 Monday through Friday, from 9 AM to 6 PM EST.

Jun 22, 2025
Reviewer name: BTHome
1 out of 5 stars
1 out of 5 stars review

Bottle does not click in.

I loved my trusty swiffer sweeper that lasted about 6 years before it finally died so I was excited for this new seemingly upgraded version. The bottle will NOT stay locked in. It keeps popping up and out of the device and I have to hold it down to get any spray out. I am no weak lady- I am certain I am pushing hard enough, especially given watching videos of other people clicking it in with a few fingers. I think mine is defective. Hopefully I can return it.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Dec 24, 2024
Reviewer name: ctinia
3 out of 5 stars
3 out of 5 stars review

Too heavily scented!!!

Works better than the regular swifter, however the scents for the cleaning solution are awful. Our eyes were watering after using it the first time. Why does every thing have to be scented or at least so heavily scented. Very disappointed that I probably won't be able to use it again.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're sorry to hear that this has been your experience, as our PowerMop Fresh solution has been thoroughly evaluated to be safe when used as directed. A lot of thought also goes into our products, but we certainly understand that preferences can vary from person to person. We'll make sure that your comments are shared with our team, and we do recommend that you discontinue use of this particular product. While we don't currently have an unscented PowerMop solution available, we hope that you'll give another scent a try. So that we can learn more and gather some additional details for our Safety Team, please give us a call at (800) 742-9220 when you can.

Apr 12, 2023
Reviewer name: dieseltdi
5 out of 5 stars
5 out of 5 stars review

Wow awesome cleaning power!

[This review was collected as part of a promotion.] I absolutely love this power mop by Swiffer. I love the lavender scented solution. It isnt overpowering but nice and light. It cleaned my floors perfectly and without alot of effort. Light and easy to use. I love it!

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Jan 9, 2025
Reviewer name: Christina007
2 out of 5 stars
2 out of 5 stars review

Disappointed

It needs improvement! I had really high hopes for the power mop but the pads don't stick! It's very frustrating. I find that I'm always having to stop to make sure the swiffer pad is still on securely. I don't think I will buy this product again unless they make improvements. Please do better swiffer!

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're sorry to hear this, Christina, and want to assure you that we have many quality checks to ensure the pad attaches with ease. Make sure not to remove anything from the pad, and attach the printed side onto the bottom of mop head using firm pressure. The white and purple strips should be facing the floor. We'd like to help as well as share your experience with our Quality Team. When you have a minute, please reach out to us at (800) 742-9220.

Apr 10, 2023
Reviewer name: MegBrit
5 out of 5 stars
5 out of 5 stars review

Works Great!

[This review was collected as part of a promotion.] I recently got the Swiffer Power Mop starter kit. Swiffer is a brand that I trust, so I was excited to try the power mop. The multi-surface mop pads and cleaning solution make it easy and convenient to use on my hardwood floors and quickly transition to using on my tile floors. So easy that my two sons are able to mop as part of their chores. Couldn't be happier.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Jul 17, 2024
Reviewer name: Mochimento
1 out of 5 stars
1 out of 5 stars review

Nozzles aren't spraying

I've had the Power Mop for a month, and after a handful of uses it stopped spraying. I replaced the batteries and cleaning solution and still nothing is spraying. I looked online for a solution and most of the solutions I already tried, with the exception of taking it apart.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We appreciate you trying all of these troubleshooting tips, and we're sorry to hear they didn't do the trick. Our products go through many quality checks to make sure they reach you in the best possible condition and perform as expected, so we'd like to learn more about your recent purchase to share with our Quality Team and help with this. Please give us a call at (800) 742-9220.

Nov 28, 2024
Reviewer name: Steve 01
4 out of 5 stars
4 out of 5 stars review

Works great

I've had.my power mop for over 3 months now and overall I'm very happy with it. The pads and cleaning solutions could be less expensive but in today's economy what can you expect I find that the power map makes mopping the floors much easier and does a terrific job. The only problem I've had is that my grandson took the battery holder/compartment off the map and has lost it and I've been unable to find anywhere to get a replacement

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Sep 8, 2024
Reviewer name: Alicia2024
3 out of 5 stars
3 out of 5 stars review

Product to short for average size people hurts my

Not giving it 5 stars because it's to short..you would think the arm would extend for taller people but it doesn't and I'm only 5'8 also it keeps clicking out of place (the handle) because of the wires inside of the handle...very poor design I do not reccomend people wasting their money on this

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're sorry that you're finding the handle too short, Alicia, and have experienced the handle clicking out of place. A lot of thought and research goes into the design of our products, and we're dedicated to making cleaning easy and convenient .Our products go through many quality checks as well, and we try our very best to ensure that each one arrives to you in perfect condition. Your satisfaction matters, and our Swiffer Team would like to gather more details of your experience to see how we can further help. Please give us a call at 1-800-214-8734 from 9AM — 6PM EST Monday – Friday.

Jun 2, 2025
Reviewer name: MamaOG
2 out of 5 stars
2 out of 5 stars review

Lasted a month, I'm so bummed!

If I had reviewed this Swiffer PowerMop the day I got it, 5 stars all the way, but I've had mine for about a month now and the cleaning solution needed a replacement so I went and bought the pricey container (It's pretty lame that it's not refillable too). I replaced the old one and it will not spray! I've replaced the batteries, taken the container off and put it back on, checked for a clog... I don't know what it happening. I seriously loved this thing and I am so sad it is already done for. It's not exactly the cheapest Swiffer floor cleaner available, you know. I thought it was better than the Swiffer Wet Jet and I love the weight and feel of the PowerMop. It's excellent for really getting my tile floor clean. Now that it's broken I'll have to go back to the WetJet, which is okay, but I feel like I wasted a nice little chunk of money. Bummer.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687