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Customer reviews for Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills for
Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills
3.8 out of 5 stars
stars
1,438 ratings1,085 reviews
  1. 5 stars58% (839)
  2. 4 stars9% (136)
  3. 3 stars6% (93)
  4. 2 stars6% (93)
  5. 1 star19% (277)

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Showing 881-890 of 1,085 reviews
Oct 9, 2023
Reviewer name: bobbyk21
5 out of 5 stars
5 out of 5 stars review

Fantastic!

[This review was collected as part of a promotion.] I tried out this new lavender scented floor cleaning solution and it has been so great. It cleans the floors in such a nice way and leaves the best smell throughout the house. It makes it quick and easy to clean up after the kids and dogs.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Aug 26, 2024
Reviewer name: Dylan
2 out of 5 stars
2 out of 5 stars review

RETURNED TO THE STORE AFTER TWO MONTHS

Bought this mop in May and it overall worked pretty well, but after two months, it stopped ejecting the cleaner fluid, even after I attempted to change the batteries and tried making several adjustments to the mop itself to try and get it to work. Luckily Sam's Club gave me a full refund when I went to return it in early August.

Helpful?2JF4S5X9NW4I5991088687
reply from Swiffer

We're sorry to hear this, and want to assure you that we have many quality checks to ensure your PowerMop works like a charm. Since you've checked the batteries, we recommend to gently clean the nozzles, as well as check the cleaning solution. We'd like to get you Swiffering again and also share your experience with our Quality Team. When you have a minute, please get in touch with us at (800) 742-9220.

May 2, 2023
Reviewer name: TxMomof4
5 out of 5 stars
5 out of 5 stars review

Fresh and clean

[This review was collected as part of a promotion.] My daughter loves to use the Swiffer to help me with chores. Using power mop solutions makes it super easy to get her set up and start cleaning. The scent is light and fresh and it doesn’t leave my floors sticky like other cleaners I have tried. Very satisfied with this product and grateful that it’s easy enough for a 5 year old to use.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Apr 9, 2023
Reviewer name: Vambiam
4 out of 5 stars
4 out of 5 stars review

Works well

[This review was collected as part of a promotion.] This Swiffer PowerMop solution works well. It is easy to install and does a good job cleaning. Unfortunately I find the artifical lavender smell much too artificial and cloying. It definitely doesn't leave a "clean" smell, at least to me. Artificial lavender scent is more of an air freshener scent. I'd definitely prefer a lemon or another citrus or even pine scent. Artifical lavender does not make me think of "clean."

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Apr 2, 2023
Reviewer name: Lmm79
5 out of 5 stars
5 out of 5 stars review

Smells great!

[This review was collected as part of a promotion.] I love the scent in Lavender for the Swiffer PowerMop cleaning solution. It definitely gives off a moderate lavender scent that isn’t too strong, but not too floral either. It smells very clean and when I use it the smell lasts for a decent amount of time. Bottle size is very good! It will last awhile!

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Jul 16, 2024
Reviewer name: Rita99
1 out of 5 stars
1 out of 5 stars review

Just awful

I am so disappointed. I really thought "power" mop meant it had some power and would go back and forth. Not only does it just squirt some cleaner, it is soooo heavy and pushing it is giving me a backache. No wonder they show a man in some of the ads! It doesn't even do a good job getting things off the kitchen floor; the regular swiffer does it better. DOn't waste your money.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

Thanks, Rita, for picking up a Swiffer PowerMop and sharing your experience with it. Our Safety and Quality Teams worked together, developing this machine to help you get the best clean with the least effort needed. We do apologize that the system isn’t comfortably working for you and encourage you to stop using the PowerMop until you call us for more help. If you’d like to try to use the machine without talking further with us, know you’ll get the best results by sweeping or vacuuming the floor before PowerMopping. Start with the less dirty areas, then move to those that need extra care. When cleaning in general, hold the spray button down for 2 or 3 seconds to release enough solution to clean 10 square feet of floor. Once at the dirtiest places, spray the cleaning solution onto the stains and leave it to soak for a few minutes. If the pad doesn't glide smoothly, spray more solution. The extra time will alleviate the movement and stress you’re feeling in your body. We hope you’ll call us for further help with this purchase, as we only want you to feel completely comfortable and safe. Call us any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 214-8734.

Feb 14, 2025
Reviewer name: SONYA43
1 out of 5 stars
1 out of 5 stars review

NOT SO SATISFIED

Only one spray nozzle worked and it did not really spray it did more of a leak or drip out of nozzle when you push the spray handle. Also did not like the smell of the cleaning liquid. I have been so happy with my other swiffer products but not this one. I do like the mop pad, itself. i am just going to have to figure how to use it on my regular swiffer handle...

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're sorry to hear this, Sonya, and want to assure you that we have many quality checks to ensure your PowerMop works like a charm. We recommend fresh batteries, to gently clean the nozzles, as well as check the cleaning solution. We'd like to get you Swiffering again, find the right cleaning solution, and also share your experience with our Quality Team. When you have a minute, please get in touch with us at (800) 742-9220.

Jun 2, 2025
Reviewer name: Ellaphant Mom
3 out of 5 stars
3 out of 5 stars review

Decent not durable.

I was very excited about his product as I loved the Swiffer Wet Jet. I liked the idea of having a better mop style head however the product doesn't do as well as I had hoped and is not as sturdy overall. I have a hard time keeping the poles connected to each other long enough to do a full room.

Review from swiffer.com
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May 29, 2025
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Bad quality control

After having the wood power mop I was excited to upgrade my wetjet to a power mop for the rest of my house. Well upgrade would be the wrong word..this thing is a bit strange. After attempting to stick 5 different power mop cloths to it none will stick. It appears the Velcro on the mop head is defective or won't work or something. Kind of a bummer, not sure where to go to return this defective product. But be weary before you purchase one yourself. I guess I'll press down really hard so the pad won't come up every time I move the thing.

Review from swiffer.com
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Feb 19, 2025
Reviewer name: JZF1
1 out of 5 stars
1 out of 5 stars review

Heavy and disappointing

Don't waste your money. Huge disappointment. The 300+ scrubbing strips aren't doing the scrubbing. YOU ARE DOING THE SCRUBBING. And now you are lugging along a heavy bottle of spray cleaner with you. The plain old light weight wet swiffer is much better.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We’re very sorry you’re unhappy with your purchase of the PowerMop. When we design our products, we do extensive research and consumer testing to create features that we think you will love. We know that preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so we'll be sure to share your comments on this with the rest of our team. For more help, please give us a call at (800) 742-9220.