We're sorry your Swiffer PowerMop stopped working, Kristy. Our products undergo many quality checks to ensure they get to you with the best results, so we don't expect these things to happen. We have a few suggestions we'd like you to try: * All pieces were snapped together completely during assembly the nozzles are not clogged. Brushing them gently might help them to start spraying * The solution bottle is not empty. If it is empty, replace it. So we can help you get back to Swiffering away, please call us at (800) 742-9220 Monday through Friday, from 9 AM to 6 PM EST.

Thank you for sharing with us. Our Swiffer products are put through rigorous quality tests to ensure they arrive to you in the best condition, and we're sorry to hear that your pads aren't sticking. We recommend ensuring the printed side is facing the mop head and the white and purple strips are facing the floor. We'd like to learn more about your experience, and would apprecaite you giving us a call at (800) 742-9220.

Tenemos muchos controles de calidad para asegurar que tengas el mejor resultado de tu Swiffer Mop, y sentimos oír que no ha sido el caso. Nos gustaría obtener más información para ayudarte, así como compartir esto con nuestro Equipo de Calidad. Te recomendamos que revises la botella de solución, así como que cepilles suavemente las boquillas. Ya que has probado con pilas nuevas, y de que el mop no está tapado. También te recomendamos que asegures de que la solución está dirigida hacia el palo, con el lado más estrecho hacia el palo. Por favor de llamarnos al (800) 742-9220, y con gusto te ayudamos.

Thank you for telling us about your experience with our PowerMop. We have many checks in place to ensure that our products help you clean with ease, so this is not something we'd expect to see. To help your PowerMop spray again, we recommend brushing the nozzles to help clear out any clogging that might've occurred. So we can help further with this, and gather some info for our Quality Team, please give us a call at 1-800-214-8734.

We're sorry to hear that this was your experience, as our PowerMops do go through many quality checks to ensure that they reach you in the best possible condition. We suggest replacing the batteries with fresh AA ones and making sure that the solution bottle is fully inserted. So that we can see how we can best assist further, please give us a call at (800) 742-9220 when you can.

We're sorry you had this experience with your Swiffer PowerMop, CorieB. Our products undergo many quality checks to ensure they get to you with the best results, so we don't expect these things to happen. Check the silicone cap. If the cap is bulging, follow these troubleshooting steps: * Attempt to unscrew/rotate the cap counterclockwise by 180 degrees or half a rotation. * After this step, tilt the bottle on its side for 2-3 seconds to check for liquid leakage. * If there is no leakage, insert the bottle into the device. * If there is leakage, move the bottle upright, screw it back on 180 degrees or rotate clockwise to reclose. Retry the insertion into the device. If this procedure doesn't work, please call us at (800) 742-9220 Monday through Friday, from 9 AM to 6 PM EST.

We're sorry to hear this, and want to assure you that we have many quality checks to ensure you get the best. We recommend to gently clean the bottom of your mop. We'd like to help as well as share your experience with our Quality Team. When you have a chance, please reach out to us at (800) 742-9220.

Thanks for taking the time to share your feedback with us, and we're sorry for any disappointment with the design of our PowerMop. When we design our products, we do extensive research and consumer testing to create features that we think you will love. We know that preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so we'll be sure to share your comments on this with the rest of our team. We're happy to help more and encourage you to give us call at (800) 742-9220.