Thank you for sharing your experience with our PowerMop, Gina. We want you to know we do everything we can to ensure our products help you clean with ease, so this is not something we'd expect to see. To make sure your PowerMop pads stick to the mop head, we recommend checking that the printed side is facing the mop head and the white and purple strips are facing the floor. So we can learn more about this for our Quality Team, and provide assistance, please give us a call at 1-800-214-8734.

That certainly isn't something we'd expect from our PowerMop and we're very sorry to hear that you had this experience, Bob. All of our products undergo thorough quality testing before they find their way to your home, so our team would like to take a further look into your device so that we can see what might be going on and so we can try to help further. Please give us a call at (800) 742-9220, we look forward to hearing from you soon so we can get you back to Swiffering in style!

We understand how frustrating it can be when your Swiffer PowerMop stops working, Debbie. Our products are designed with the utmost care and undergo rigorous quality checks to ensure they reach you in perfect working condition. We're here to help you troubleshoot the issue. Here are a few suggestions we'd like you to try: * Double-check to make sure all the pieces of the pole have snapped together properly during assembly * Check the solution bottle to make sure it's clicked into place and is not empty. If it's empty, replace it. Ensure the arrow printed on the bottle label is against the pole or that the narrow side of the bottle is against the pole. * Replace the batteries by inserting fresh AA alkaline batteries in the battery compartment. Please make sure the batteries are brand new and that they all come from the same package. Do not use a mix of old & new batteries, as insufficient power will result in only one nozzle working. * The nozzles could be clogged. Brushing them gently may help them to start spraying. So we can help you get back to Swiffering away, please call us at (800) 742-9220 Monday through Friday, from 9 AM to 6 PM EST.

We're sorry to hear that you're feeling disappointed. We can assure you that our PowerMop does go through strict quality checks to ensure that you can rely on it. If you haven't already, we suggest replacing the batteries with fresh ones that all come from the same pack. As well, check to see that the solution bottle is fully inserted, and try gently brushing the nozzles to help loosen any clogs that may have formed. If these tips don't do the trick, please give us a call at (800) 742-9220 when you have a chance. We'd be happy to see how we can best assist you further.

Thank you for taking the time to leave a review. We're sorry to hear your Swiffer PowerMop has stopped spraying. If you haven't yet., please try changing the batteries. Also ensure the battery door is closed all the way until it clicks and that the PowerMop solution isn't empty. If the batteries aren't the issue, please give us a call Monday through Friday, between the hours of 9:00am to 6:00pm EST, at 1-800-742-9220. We'd like to learn more and see how we can help you further.

We're very sorry to hear this. Our products go through many quality checks to ensure perfect condition and function, so this isn't the experience we would expect you to have with our Swiffer PowerMop. We'd like to learn more and do our best to make things right. Please give us a call at (800) 742-9220.

We're sorry to hear this, as our PowerMops go through strict quality checks to ensure that they reach you in the best possible condition. We suggest making sure that the piece of cardboard in the solution bottle holder has been removed. If this doesn't do the trick, please give us a call at (800) 742-9220 when you have a moment. We'd be happy to look into this further for you.

We're sorry to learn of your recent experience with the Swiffer PowerMop. What you've described isn't something we'd expect, especially since our products go through so much quality testing to ensure perfect condition and function. That being said, we're here to help and have a couple tips to share. If you cannot hear the motor of the device when using it, make sure that it has new batteries and that they're inserted the correct way. If you can hear the motor but it still isn't spraying, the nozzles could be clogged. Brushing them gently might help them to start spraying. We'd like to learn more about your experience and try to make things right. Please give our team a call at (800) 742-9220.