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Customer reviews for Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills for
Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills
3.8 out of 5 stars
stars
1,418 ratings1,065 reviews
  1. 5 stars59% (834)
  2. 4 stars9% (134)
  3. 3 stars6% (90)
  4. 2 stars6% (89)
  5. 1 star19% (271)

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Showing 751-760 of 1,065 reviews
Dec 17, 2024
Mom Wiley
5 out of 5 stars review

It is exactly what I need!

The swiffer PowerMop is Wonderful! Your swiffer wet jet was great. But, I have graduated, as they say to the PowerMop. I am not looking back. Thanks for making such a great product. Keep up the good work! :-)

Review from swiffer.com
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Jun 3, 2024
Mel1212
1 out of 5 stars review

Wouldn't recommend because of issues.

I bought the Power Mop because I love the Mop pad, it worked great the 2 times I used it. When the 3rd time I wanted to use it, it would not spray the cleaner at all. My husband and I tried everything: replaced the liquid (extra money spent), replaced the pad (extra money spent), took it apart and back together to make sure something wasn't fitting correctly, put new batteries in it (money spent), and looked on the Swiffer site for troubleshooting suggestions; we tried everything and it still does not work. I have been tempted to buy a new one because I did like it when it worked, but I don't want to put more money into it if the same things happen again.

Review from swiffer.com
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reply from Customer Care

We're sorry your Swiffer PowerMop stopped working. Our products go through many quality checks to ensure they get to you with lasting results, so we're disapointed to hear this. So we can help you get back to Swiffering away, please call us at (800) 742-9220 Monday through Friday, from 9 AM to 6 PM EST.

Aug 22, 2024
cola
2 out of 5 stars review

Unclear on functionality

does anyone know what the batteries are for??? No explanation on the literature, nor in comments section other than the batteries spray the liquid?, or the batteries have a light? (What light?), the batteries make a vibration in the mop handle? Yes very heavy to use and not liking the non refillable detergent bottle.

Review from swiffer.com
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reply from Customer Care

We're happy to explain what the batteries are used for in the PowerMop. The batteries are what allows the device to spray the liquid as well as also provide LED light on the head of the product. We're sorry you aren't a fan of the weight and the non-refillable solution bottle and will share your feedback with our Product Design Team. For more help, please feel free to give us a call at (800) 742-9220.

Apr 6, 2025
Mollygirl
2 out of 5 stars review

Junk!

The cleaning solution with power mop is decent. The power mop itself is junk. Will not stay together during use due to improper design of handle. Have to duct tape it. The sprayer is decent. Altogether it's not where near worth the money. Way to flimsy.

Review from swiffer.com
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reply from Customer Care

We're very sorry to hear this, Molly. Our products go through many quality checks to ensure perfect condition and function, so this isn't the experience we would expect you to have with our PowerMop. We'd like to learn more and do our best to make things right. Please give us a call at (800) 742-9220.

Feb 19, 2025
Ed47
1 out of 5 stars review

Good concept but should last longer

I purchased the power mop about 8 months ago and was pleased with the performance. I changed the batteries a couple of times and continued working fine. However it totally quit and changing the batteries, cleansing jets, putting in a new bottle solution and still didn't work. I think less than a year is not a good sign.

Review from swiffer.com
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reply from Customer Care

We're sorry to hear that this has been your experience, since our PowerMops do go through strict quality checks to ensure that you can rely on them. It sounds like you took some great steps already, and we'd be happy to look into this further for you. Please give us a call at (800) 742-9220 when you're able.

Jul 17, 2024
Mochimento
1 out of 5 stars review

Nozzles aren't spraying

I've had the Power Mop for a month, and after a handful of uses it stopped spraying. I replaced the batteries and cleaning solution and still nothing is spraying. I looked online for a solution and most of the solutions I already tried, with the exception of taking it apart.

Review from swiffer.com
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reply from Customer Care

We appreciate you trying all of these troubleshooting tips, and we're sorry to hear they didn't do the trick. Our products go through many quality checks to make sure they reach you in the best possible condition and perform as expected, so we'd like to learn more about your recent purchase to share with our Quality Team and help with this. Please give us a call at (800) 742-9220.

Dec 24, 2024
ctinia
3 out of 5 stars review

Too heavily scented!!!

Works better than the regular swifter, however the scents for the cleaning solution are awful. Our eyes were watering after using it the first time. Why does every thing have to be scented or at least so heavily scented. Very disappointed that I probably won't be able to use it again.

Review from swiffer.com
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reply from Customer Care

We're sorry to hear that this has been your experience, as our PowerMop Fresh solution has been thoroughly evaluated to be safe when used as directed. A lot of thought also goes into our products, but we certainly understand that preferences can vary from person to person. We'll make sure that your comments are shared with our team, and we do recommend that you discontinue use of this particular product. While we don't currently have an unscented PowerMop solution available, we hope that you'll give another scent a try. So that we can learn more and gather some additional details for our Safety Team, please give us a call at (800) 742-9220 when you can.

Sep 8, 2024
Alicia2024
3 out of 5 stars review

Product to short for average size people hurts my

Not giving it 5 stars because it's to short..you would think the arm would extend for taller people but it doesn't and I'm only 5'8 also it keeps clicking out of place (the handle) because of the wires inside of the handle...very poor design I do not reccomend people wasting their money on this

Review from swiffer.com
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reply from Customer Care

We're sorry that you're finding the handle too short, Alicia, and have experienced the handle clicking out of place. A lot of thought and research goes into the design of our products, and we're dedicated to making cleaning easy and convenient .Our products go through many quality checks as well, and we try our very best to ensure that each one arrives to you in perfect condition. Your satisfaction matters, and our Swiffer Team would like to gather more details of your experience to see how we can further help. Please give us a call at 1-800-214-8734 from 9AM — 6PM EST Monday – Friday.

Apr 4, 2023
Lologal25
5 out of 5 stars review

Love this scent

[This review was collected as part of a promotion.] I have been using my Swiffer powermop to clean all the hard floors in my house and love that they offer a variety of cleaning solutions in different scents. The lavender has a beautiful and relaxing scent and it cleans my floors so well.

Review from swiffer.com
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Apr 2, 2023
Lmm79
5 out of 5 stars review

Smells great!

[This review was collected as part of a promotion.] I love the scent in Lavender for the Swiffer PowerMop cleaning solution. It definitely gives off a moderate lavender scent that isn’t too strong, but not too floral either. It smells very clean and when I use it the smell lasts for a decent amount of time. Bottle size is very good! It will last awhile!

Review from swiffer.com
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