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Customer reviews for Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills for
Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills
3.8 out of 5 stars
stars
1,418 ratings1,065 reviews
  1. 5 stars59% (834)
  2. 4 stars9% (134)
  3. 3 stars6% (90)
  4. 2 stars6% (89)
  5. 1 star19% (271)

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Showing 741-750 of 1,065 reviews
Dec 6, 2024
Annie96
2 out of 5 stars review

Not worth the hype

I was expecting much more with the "PowerMop" name. Batteries just for squirting?! The mop heads don't pick up as much as expected, even with strong and repeating swipes. However, It was easy to assemble and I like the flexible head.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

Annie, thank you so much for your review. Our goal is for our PowerMop to clean those floor worries away, so we're sorry to hear about this. If you aren't doing so already, we recommend sweeping your floors from dirt and debris first. This may help improve your results, but we'd like to assist you further. Please call us at (800) 742-9220.

Jul 25, 2023
Kim9876
2 out of 5 stars review

Not for me

Not for me, I have to replace the pad after every wash ( cost prohibitive) and I don't love the scent of the cleaner. Would like to return but I can't get the handle apart to fit in the box. Very disappointing

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're sorry to hear the PowerMop isn't for you, Kim. We'd like to see how we can help, so when you have a chance please reach out to us at (800) 742-9220.

Nov 1, 2024
Digo
2 out of 5 stars review

I have 2 boxes & bottles of solution left.

Second swiffer & just like the first one it quit spraying. It is not clogged & batteries are new. Worked great the first few times using it then it stops spraying.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

Thank you so much for your review and for sharing your experience with us. We're very sorry to hear about this. While it may seem silly, please double check they're inserted correctly, and that you're using AA alkaline batteries. Using rechargeable/carbon-zinc can be the cause of what's going on. We'd love to collect some additional details and help you with this. Please call us at (800) 742-9220.

Jan 18, 2025
GL59
5 out of 5 stars review

Did all hard floors, no fuss

Used the power mop for the first time today, Easy to assemble and got under tables chairs etc. with ease. A lot quicker than getting out the mop and pail and does the job. Only problem, mine didn't come with the batteries,

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Aug 18, 2024
Eldon
2 out of 5 stars review

Disppointing

This was very disappointing. I have a very small kitchen and two very very small bathrooms. I swept the floors with a broom then used the power mop. After I used the power mop, I had to go back with a wet rag to pick up what the mop left behind.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We aim to impress you with our PowerMop, Eldon, so we're sorry to learn this wasn't the case with your recent experience. Our products go through extensive consumer and quality testing to ensure perfect condition and optimal performance, so we wouldn't expect you to be disappointed. Your satisfaction means a lot to us and we'd like to help more. Please give us a call at (800) 742-9220.

Oct 30, 2023
Chris_in_CT
4 out of 5 stars review

Great Product

Great Product! Suggest offering another item to "gently scrub" a spot on the floor. Nothing harsh, just enough roughness to scrub dried substance on a tile floor.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Jul 7, 2024
Rilcar
5 out of 5 stars review

Love the mop but I need battery pack replacement

Long time swifter lover but I've lost the battery pack for my swifter power mop. Where can I order a replacement? Any way you can assist with this to my my power mop up and running again? Please 🙏🏻

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Mar 2, 2025
KimberlyG
1 out of 5 stars review

Not working

It worked good with the original bottle of cleaner. However, after purchasing a new bottle of cleaner, it quit working. I have changed the batteries and cleaned the spray nozzles.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

When you purchase a new bottle of cleaner, you should look forward to additional sweeps. We're sorry to hear about this, but know that this isn't what we expect. If you have not done so already, make sure the bottle is clicked into place. We'd like to connect about this and assist you further. Please call us at (800) 742-9220.

Feb 24, 2024
Iamiam
1 out of 5 stars review

Missing battery piece

No battery compartment came in my box and it's ridiculous that i can't even order one online! I see in other reviews that other people are missing them as well. I can't use should've saved my money and bought a regular mop. :/

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're so sorry the battery pack was missing from your Swiffer PowerMop, Lamiam. We have many quality checks to ensure our products get to you in perfect condition, and we're sorry this wasn't the case with your recent purchase. So we can help you get back to Swiffering away, please call us at (800) 742-9220 Monday through Friday, from 9 AM to 6 PM EST.

Mar 17, 2025
Amapolas
5 out of 5 stars review

Heavy-duty mop

I love this. Lightweight, very easy and versatile to use. I'm using this on my tiled floors, switching with the regular Swiffer for heavy-duty cleaning.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687