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Customer reviews for Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills for
Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills
3.8 out of 5 stars
stars1,289 ratings936 reviews
  1. 5 stars58% (744)
  2. 4 stars9% (112)
  3. 3 stars6% (83)
  4. 2 stars7% (86)
  5. 1 star20% (264)
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Showing 731-740 of 936 reviews
Jul 28, 2025
Tamie
1 out of 5 stars review

This product is junk

Really disappointed in the swiffer the pads don’t stick so I can’t even use it

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're sorry to hear this, Tamie. This certainly isn't the result we expect. When placing theses pads on your Power Mop, be sure that the printed side is facing the mop head and the white and purple strips are facing the floor. If you have any questions our team would be happy to help, and invite you to give us a call at (800) 214-8734.

Aug 28, 2025
AMayZing
1 out of 5 stars review

Take a listen to your radio spot on 102.5 (Atlanta

Radio Spot in Atlanta, GA 102.5. Take a brief listen to the commercial.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Jun 2, 2025
MomofDragons
1 out of 5 stars review

Disappointed

No better than the original... Kinda let down.....

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

There are several differences between the WetJet and PowerMop, so we're sorry to hear you're disappointed. We always want to leave you feeling satisfied, so we'd like to learn more about your experience to share with our team, and to help further. Please give us a call at (800) 742-9220.

Jul 19, 2025
Bobbo
1 out of 5 stars review

The product is in no way what I thought it would .

Pads don’t stick. Other than a bit wider, not much difference between the lighter swiffer.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

Thank you for sharing your experience. Our Swiffer products are put through rigorous quality tests to ensure they arrive to you in the best condition, and we wouldn't expect for your pads not to stick to your Swiffer PowerMop. We'd like to learn more about your experience, and would appreciate you giving us a call at (800) 742-9220.

Jun 2, 2025
Michele80
5 out of 5 stars review

I love my power swift mop

I love how the power swift mop cleans my floor so nice

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Aug 17, 2025
DRRTM
5 out of 5 stars review

The unit is as described.

This product is exactly as described. I will be using it often.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Jun 3, 2025
lexx32017
3 out of 5 stars review

Bigger swifter

Good product and great sprayer just don’t like that the pad does not last too long.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

While we're glad that you're enjoying our PowerMop, we're sorry that you feel this way about the pads. We'd like to mention that how long one pad will last can vary, as it depends on how much area you're cleaning and how heavily soiled your floors are. We'll be sure to share your comments with our team, and you're always welcome to give us a call at (800) 742-9220 if you'd like any further assistance.

Jun 2, 2025
Bubbles14
5 out of 5 stars review

It’s exactly what I needed

So far I’m loving it! No hassle and it makes my life more easier in general:)

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Jul 16, 2025
Jan5
1 out of 5 stars review

Worst swifter yet. Overall -1

Pad doesn’t stick, sprayer doesn’t work after installed, the entire product is a mess in itself

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

Your satisfaction is important to us, Jan, and we’re disappointed to hear about your recent experience. All our products go through stringent quality checks to ensure you receive them in perfect condition. What you've described is not something we would expect, and we’d love to share some helpful tips to get you Swiffering. We’re sure you’ve done this, but please use brand-new AA alkaline batteries and double-check that the batteries are all inserted the right way. The battery compartment should click into place when attaching it back to the mop. Also, check that all the pieces of the pole have snapped together properly during assembly. Please be sure the thin piece of cardboard packing is removed from the solution bottle housing. The solution bottle should also be clicked into place and should not be empty. If it’s empty, please replace the solution bottle. Only use PowerMop solution with the device. Do not open the PowerMop bottle and refill it with other solutions. This could permanently damage the device and cause it to stop working. Your Swiffer PowerMop may also need priming. Hold the button on the handle for several seconds until spray comes out of the nozzles. You may need to squeeze the solution bottle gently while pressing the spraying button. If the nozzles are clogged, brushing them gently might help them start spraying. When attaching the mop pad, that the printed side is facing the mop head and the white and purple strips should face the floor. If you continue to have issues with your PowerMop, please don’t hesitate to call us for further assistance. You can reach us at (800) 742-9220.

Jun 2, 2025
Mary G
5 out of 5 stars review

Easy Cleanup!

This mop does a great job! I like the larger pad and its ability to hold the dirt that it picks up.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687