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Customer reviews for Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills for
Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills
3.8 out of 5 stars
stars1,289 ratings936 reviews
  1. 5 stars58% (744)
  2. 4 stars9% (112)
  3. 3 stars6% (83)
  4. 2 stars7% (86)
  5. 1 star20% (264)
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Showing 531-540 of 936 reviews
Feb 21, 2024
Nin1027
3 out of 5 stars review

Power stopped working after 2 weeks

I purchased the PowerMop 2 weeks ago and actually love using it but just yesterday the power stopped working. I have swapped out the batteries, cleaned the nozzle, and replaced with a full bottle of cleaner but none of this has helped. It is now useless. Can you help me get a replacement??

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

Nin, we're truly sorry to hear about what's going on with your Swiffer PowerMop. Quality has always been at the forefront of everything we do, so we never expect it to stop working. We'd like to ask some trouble-shooting questions, so we can assist you best with this, so when you have a moment to spare, please call us at (800) 742-9220.

Oct 7, 2023
Sasha 3
3 out of 5 stars review

Not happy.

Very disappointed that my solution won't lock in place, have to pushed down in order thar solution sprints out to moo. Also I bought extra solution and pads. What to do, to mop very tedious. Anyone have a solution to my problem or is my mop defective. Please help.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

With the many quality checks we have in place, your PowerMop should work with ease, and we're sorry to hear this, Sasha. If you haven't already, we recommend making sure the piece of corrugate that is positioned underneath the solution bottle is removed. If this doesn't help, please give us a call at (800) 742-9220 so we can help, as well as share this with our Quality Team.

Mar 18, 2024
Blsacvegas
1 out of 5 stars review

Junk product

I don't know why i keep buying this things, total junk! I've purchased 2 wet jets and now this power mop, motor has seized up after a month. I noticed that when it's in storage the swiffer brand bottles just leak inside the mop, I assume that's why this is happening but I'm so tired of it.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We’re sorry your PowerMop has stopped working, Blsacvegas. Our products go through many quality checks, and we try our very best to ensure that each one arrives to you in perfect condition. Our products are designed to be durable, and this isn’t the experience we’d expect or want you to have. If you cannot hear the motor running when pressing the dispenser button, you may need to replace the batteries with fresh AA alkaline batteries. Make sure the batteries are brand new, all come from the same package, and are inserted correctly. You should hear a click when closing the battery compartment. Your satisfaction is very important to us, and we'd like to gather some further information for our Swiffer Team to further help. Please give us a call at 1-800-742-9220 from 9AM -- 6PM EST Monday -- Friday.

Apr 20, 2023
Juniper
5 out of 5 stars review

Excellent!

[This review was collected as part of a promotion.] After years of heavy use, I decided to upgrade our Swiffer WetJet to the PowerMop and love it! With all hard flooring, a young child and a large dog, our floors require a lot of attention and the PowerMop makes it easy. We have stained concrete, wood grain ceramic tile, laminate, plus 2 other tile types and it works perfectly on them all. The Powermop is lightweight, easy to maneuver and really appreciate the larger head to cover more area quickly. Also, the disposable power mop pads with scrubbing strips do seem to work well requiring less scrubbing on my end. Storage-wise, I've had no problems with leaking, it takes up very little space and I can grab it quickly to clean up spills, muddy paw prints or when I need to do a fast freshen when company's coming over. Additionally, I've recommended it to my mom for an easy way to clean her floors that requires less physical exertion. Definitely a winner!

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Apr 17, 2023
Sabrina228
3 out of 5 stars review

Great starter kit

[This review was collected as part of a promotion.] This kit comes with batteries, solution, and two mop heads. It was easy to put together just had to snap handle into place. Before you use you have to remove a cardboard piece that is in-between the solution and the swiffer. The swiffer sprays a good distance and you don't need to spray as much or it will leave streaks on your floors. You have to really scrub to get the grime off your floors. Really only good for spot mopping.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from The Swiffer Team

We truly appreciate your review, Sabrina, and want you to know it may help to let the spray sit on extra dirty spots, before wiping it up. You'll see that grime easily swipe away, leaving you with smiles. Give us an update on how this tip works out, by calling us at 1 (800) 214-8734, any Monday through Friday. We're here from 9 AM to 6 PM, EST.

Apr 4, 2023
Julie K
5 out of 5 stars review

Love the starter kit!

[This review was collected as part of a promotion.] As usual this Swiffer product did not disappoint. Everything needed to get started is included in the kit. Love the scrubbing strips on the larger mop head. They seem to do a great job cleaning all the different heights on my floor surfaces. The cleaning solution has a pleasant fragrance.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Apr 6, 2023
Neena24
5 out of 5 stars review

Works Great

[This review was collected as part of a promotion.] I love the Swiffer PowerMop Solutions. It also makes mopping so easy! It quickly breaks down any sticky residue on my floor and dries very quickly. I love that you don't have to rinse after use. Fresh scent is my favorite but it was out of stock so I tried Lavender this time. I still prefer Fresh but this worked just as well.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Apr 17, 2023
Ron Z
5 out of 5 stars review

Great design and easy to use !

[This review was collected as part of a promotion.] Swiffer is one of my absolute favorite cleaning products … easy to use and outstanding results ! The PowerMop system is fantastic, allows you to clean and then simply throw the dirty pad away. Works on all of my floor surfaces.

Review from swiffer.com
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Apr 26, 2023
Saram
5 out of 5 stars review

Upgraded happiness

[This review was collected as part of a promotion.] I really love the start kit and how the pad has the loose ends it's similar to a rope mop. when I'm on6 the corner and the brushes on pad get the area easily. It cleans the floors good and the mop is easy to use

Review from swiffer.com
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Apr 2, 2023
Teresa49
5 out of 5 stars review

Great item

[This review was collected as part of a promotion.] The scent is great. Lavender is like a scent that smells clean. And it does smelll my whole house. Even if I just mop in kitchen. I absolutely love this product and recommend it to anyone who loves there home to smell good.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687