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Customer reviews for Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills for
Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills

Most helpful positive review

4 customers found this helpful
5 out of 5 stars
5 out of 5 stars review
Verified Purchase

Cleans well, nice fragrance.

I was skeptical after using the swiffer floor pads because that fragrance was awful. But this worked so well on the wood and vinyl floors and smelled nice! Cleaned well, left no residue and was easy to maneuver. Very happy with the purchase and price.
LA
Versus

Most helpful negative review

2 customers found this helpful
1 out of 5 stars
1 out of 5 stars review
Verified Purchase

Nozzles are not it

This product might have gotten a better review if the liquid actually sprayed out of the nozzles like its supposed to. It just dribbles out of mine making the cleaning more work in the long run. Will be buying an o cedar mop after this. Good thing it was on sale though!
Sydnee B
Swiffer
We're sorry to hear this, Sydnee, and want to assure you that we have many quality checks to ensure you get the best. If you...
1,438 reviews
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  • 1 out of 5 stars
    1 out of 5 stars review
    12/28/2024

    Very disappointed

    Doesn't work out of the box! Added batteries, connected everything inserted cleaning solution and it will not work! I even watched some YouTube videos but nothing could get this power mop working.
    Britt95
    Originally posted on
    swiffer.com
    Customer Care
    We're sorry to hear this, and want to assure you that we have many quality checks to ensure you get the best. If the PowerMop...
  • 1 out of 5 stars
    1 out of 5 stars review
    4/6/2025

    Poor design

    Kelsey99 review is spot on. Every time you put any twist while pushing, the pin lock system comes undone. Needs better quality such as a larger button or latching mechanism. The collection cloth is a car wash design and to me, doesn't clean well.
    Camillus20
    Originally posted on
    swiffer.com
    Customer Care
    We're very sorry to learn of your disappointment with our PowerMop, but we appreciate your feedback. Our products go through ...
  • 1 out of 5 stars
    1 out of 5 stars review
    4/7/2024

    Defective

    Does not work brand new out of box. Tried multiple new batteries and will not work.
    therobes93
    Swiffer
    Your Swiffer PowerMop Multi-Surface Mopping Kit should be swiftly making your floors shine, and we're so sorry yours isn't g...
  • 1 out of 5 stars
    1 out of 5 stars review
    7/23/2024

    Regret buying this

    Cleans poorly compared to spin mop. And the cleaning solution gives me a headache - way too strong.
    Herold
    Originally posted on
    swiffer.com
    Customer Care
    A lot of thought and research goes into the design of our products to create features that appeal to our consumers, Herold, a...
  • 5 out of 5 stars
    5 out of 5 stars review
    5/20/2024

    Convenient

    Excellent lightweight product that does the job.
    Taz
  • 1 out of 5 stars
    1 out of 5 stars review
    8/25/2024

    Doesn't work

    I used 2 times and it stopped working. I changed batteries which didn't help.
    Angie3227
    Originally posted on
    swiffer.com
    Customer Care
    We're sorry to hear this, Angie, and want to assure you that we have many quality checks to ensure your PowerMop works like a...
  • 1 out of 5 stars
    1 out of 5 stars review
    7/28/2024

    Very disappointed.

    I've had this product approximately 1 month and it has just stopped working. Will not spray.
    Prissy91
    Originally posted on
    swiffer.com
    Customer Care
    We're sorry to hear this, and want to assure you that we have many quality checks to ensure you get the best. We recommend to...
  • 1 out of 5 stars
    1 out of 5 stars review
    9/3/2025

    A waste

    It worked once then stopped spraying. Tried every troubleshooting suggestion to no avail
    SWill
    Originally posted on
    swiffer.com
  • 3 out of 5 stars
    3 out of 5 stars review
    11/11/2024

    Bâton trop court. Pour le reste bonne produit

    Le bâton est trop court. Ça fini pour faire mal au dos.
    David Simon
    Originally posted on
    swiffer.com
    Customer Care
    Nous sommes désolés que vous n'appréciez pas la taille de votre Swiffer PowerMop, David.  Notre équipe qualité travaille très...
  • 2 out of 5 stars
    2 out of 5 stars review
    3/28/2025

    So disappointed

    Does not clean as well as the old Swiffer mop. What a disappointment!
    Jten
    Originally posted on
    swiffer.com
    Customer Care
    We're sorry to hear this, and want to assure you that we have many quality checks to ensure the PowerMop leaves your floor sp...
  • 2 out of 5 stars
    2 out of 5 stars review
    7/12/2024

    Bottle will not stay I

    Stiffer Power mop the bottle will not stay locked I
    Gmama
    Originally posted on
    swiffer.com
    Customer Care
    We're sorry your Swiffer PowerMop Solution bottle isn't locked in. Our products undergo many quality checks to ensure they ge...
  • 1 out of 5 stars
    1 out of 5 stars review
    4/17/2024

    I discontinued use and still finding new splits

    My floors are ruined! The wood floors an are splitting everywhere!
    Crying mad
    Originally posted on
    swiffer.com
    Customer Care
    We're sorry to hear that this has been your experience, as we can assure you that our PowerMop has been thoroughly evaluated ...
  • 3 out of 5 stars
    3 out of 5 stars review
    5/3/2025

    I liked it till it broke

    Broke with in a few months of using it. Waste of money.
    KlG123
    Originally posted on
    swiffer.com
    Customer Care
    We're sorry to hear this, as we do have strict quality checks in place to ensure that you can rely on our products. We'd be h...
  • 1 out of 5 stars
    1 out of 5 stars review
    6/2/2025

    Disappointed

    No better than the original... Kinda let down.....
    MomofDragons
    Originally posted on
    swiffer.com
  • 3 out of 5 stars
    3 out of 5 stars review
    1/17/2025

    If I can't get the refills pads what's the point?

    I used the 2 pads that came with the power mop but I can't find the refills.
    Done
    Originally posted on
    swiffer.com
    Customer Care
    We're sorry to hear this. Our PowerMop uses our PowerMop pads, and we suggest speaking with your local store's management to ...
  • 5 out of 5 stars
    5 out of 5 stars review
    9/7/2025

    Exactly what I needed

    I have used other mops before and nothing could get my floors as clean as the PowerMop!
    LadeeFee
    Originally posted on
    swiffer.com
  • 5 out of 5 stars
    5 out of 5 stars review
    8/17/2025

    The unit is as described.

    This product is exactly as described. I will be using it often.
    DRRTM
    Originally posted on
    swiffer.com
  • 3 out of 5 stars
    3 out of 5 stars review
    6/2/2025

    Not what I expected.

    It works but nothing to brag about. Pads are expensive.
    Jersey23
    Originally posted on
    swiffer.com
  • 1 out of 5 stars
    1 out of 5 stars review
    7/9/2025

    Its a no

    Its a noooooooooooooooooooooooooooooooooooooooooooo
    ESKH
    Originally posted on
    swiffer.com
  • 1 out of 5 stars
    1 out of 5 stars review
    6/3/2025

    0 stars

    Junk mine lasted on month. I changed batteries...nothing Actually deserved 0 stars but...
    Dogmom
    Originally posted on
    swiffer.com