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Customer reviews for Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills for
Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills
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3.8 out of 5 stars
stars
1,460 ratings1,107 reviews
  1. 5 stars58% (850)
  2. 4 stars9% (136)
  3. 3 stars6% (94)
  4. 2 stars7% (98)
  5. 1 star19% (282)

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Showing 521-530 of 1,107 reviews
Dec 30, 2025
Reviewer name: Giggles
1 out of 5 stars
1 out of 5 stars review

Worthless mop!!

The wet jet mop was so much better!!! This mop is absolutely worthless as it just pushes around dust dirt hair & never picks up anything into the mop… I have to then try to sweep up wet dirt of floor. Wish I could return it.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Sep 21, 2025
Reviewer name: Sally Lou
1 out of 5 stars
1 out of 5 stars review

Cheaply made. Failed within 2 months of normal use

Stopped working conveniently just after the 30 day money back guarantee expired. Replaced the batteries, checked for clogs. Spraying motor not responding for no reason. Clearly cheaply made and will die before you get your money's worth.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Jul 12, 2025
Reviewer name: Jo28
1 out of 5 stars
1 out of 5 stars review

Missing parts on brand new purchase

Looks like it might be a useful product - but I bought it brand new in an undamaged, unopened package - and it was missing the battery pack on the back. So it's completely unusable.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Jan 20, 2025
Reviewer name: jdanely0514
1 out of 5 stars
1 out of 5 stars review

not even functional

purchased the power mop and it doesn't even come with the battery compartment, i have the batteries but no where to place them or even use the mop. also the fact that there are no replacement battery compartments is absolutely ridiculous.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're sorry to hear that this has been your experience, as we do have strict quality checks in place to ensure that our PowerMops reach you in the best possible condition. Our PowerMops should all come with a battery compartment, which would be small, rectangular purple piece. We'd be happy to assist you further with this and see how we can best make this right, so please give us a call at (800) 742-9220 when you're able.

Oct 6, 2025
Reviewer name: SaraJo
1 out of 5 stars
1 out of 5 stars review

Beware

Do not purchase! Battery pack fell when my kids used it and they didn't notice. Now it's lost and you can not purchase a replacement. I've heard of it knocking off very easily from others. So it's not.just my kids.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Jun 20, 2024
Reviewer name: Joba
2 out of 5 stars
2 out of 5 stars review

Help!

I really liked this mop BUTit stopped spraying about 3/4 of the way through the very first bottle. I replaced the batteries but it still does not spray. My previous model is still working after 3 years. Help!

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're sorry to hear this, and want to assure you that we have many quality checks to ensure you get the best. Since you've tried to change the batteries, we recommend making sure the solution bottle is full as well as making sure to gently clean the nozzles. We'd like to get more information to help as well as share your experience with our Quality Team. When you have a minute, please get in touch with us at (800) 742-9220.

Jun 17, 2024
Reviewer name: jaund
5 out of 5 stars
5 out of 5 stars review

Looking for a product like this

The power swiffer powermop was easy to use and assemble, after trying other mops this cleans my wood floors and I have no complaints. I was little alarmed at all the negative reviews, if directions are followed some of the problems wouldn"t occur.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Aug 15, 2025
Reviewer name: Frustratedmom
1 out of 5 stars
1 out of 5 stars review

10

I have only had the mop for less then 60 days and it will not spray out. I have replaced batteries and it is still not working. I had my old swiffer mop for years and not a problem.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Jul 23, 2025
Reviewer name: Lacerda
1 out of 5 stars
1 out of 5 stars review

Horrible!!!! Stop work for no reason!!!

If he's none I would give!!! In less the 2 months I purchased 2 of this mop for floor and both them stop worked!! Money waisted!!! We change batteries, try open to see if anything was desconect and nothing worked!!! HORRIBLE!!!!

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Nov 8, 2024
Reviewer name: Louise13
2 out of 5 stars
2 out of 5 stars review

Product is not what I thought I was buying.

Swifter power mop does not come with batteries. I have checked 3 boxes. I had to purchase my own. Do not buy unless you get a credit for no batteries.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

Thank you, Louise, for sharing that you've had this confusion. We assure you, every Swiffer PowerMop comes with a battery compartment, which should be holding 2 AA batteries. Our Quality Team is always on watch, ensuring that every Kit is completed before it heads to your local store, so learning that you've found three kits without batteries isn't expected. We're wondering if you didn't realize they were inside the compartment, so you didn't look inside of it. We'd be happy to talk further with you about this, and hope you'll call us for more assistance. We're here Mondays through Fridays, from 9 AM to 6 PM, EST. Our number is 1 (800) 214-8734.