Thank you for telling us about your experience with our PowerMop. We have many checks in place to ensure that our products help you clean with ease, so this is not something we'd expect to see. To help your PowerMop spray again, we recommend brushing the nozzles to help clear out any clogging that might've occurred. So we can help further with this, and gather some info for our Quality Team, please give us a call at 1-800-214-8734.

We're sorry to hear your PowerMop isn't working as we'd expect from the many quality checks we have in place, Genia. Since you've changed the batteries, and your mop isn't making a noise, we'd like to help you get Swiffering again, as well as get more information for our Quality Team. When you have a minute, please get in touch with us at (800) 742-9220.

Thank you for taking the time to leave a review. We're sorry to hear your Swiffer PowerMop has stopped spraying. If you haven't yet., please try changing the batteries. Also ensure the battery door is closed all the way until it clicks and that the PowerMop solution isn't empty. If the batteries aren't the issue, please give us a call Monday through Friday, between the hours of 9:00am to 6:00pm EST, at 1-800-742-9220. We'd like to learn more and see how we can help you further.

That certainly isn't something we'd expect from our PowerMop and we're very sorry to hear that you had this experience, Bob. All of our products undergo thorough quality testing before they find their way to your home, so our team would like to take a further look into your device so that we can see what might be going on and so we can try to help further. Please give us a call at (800) 742-9220, we look forward to hearing from you soon so we can get you back to Swiffering in style!

We aim to impress you with the Swiffer PowerMop, Melody, so we're sorry to hear you're having difficulty getting the mop pad to stay attached to the head. Our products go through lots of quality checks to try to ensure your satisfaction, and we assure you that we're here to help. First, try this method of attaching the pad: Spray solution, put the pad on the mop head, and pass the pad through the solution. The friction of the pad + solution on the floor will attach the pad to the mop head. If that doesn't help, please give our team a call at (800) 742-9220 for additional assistance.