Greetings, Kimmy. We're so very sorry to learn your Swiffer PowerMop unexpectedly stopped working and you've struggled to get it going again. Because of the hard work of our Quality Team, we want to assure you that we always believe your experience will be positive. We're confident we can make this situation better. You mentioned changing the batteries, so it sounds like you may be on the right track. It would be our pleasure to help you further with this, so we can get you working with a Swiffer PowerMop once again. Give us a call any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 214-8734.

Thank you for taking the time to get in touch with us about this, as we always expect our consumers will be thrilled with their purchase. Your Swiffer PowerMop Multi-Surface Kit is a great way to clean your floors, and we're sorry to learn you're having trouble keeping the cleaning pads in place. Our Quality Team assures us that all PowerMops and PowerMop Cleaning Pads meet our high standards, so we always expect you'll be happy with your purchase. It might help to know that only Swiffer brand PowerMop pads will fit properly on the PowerMop device, so make sure you're using the accurate refills. Also, be sure that the printed side is facing the mop head and the white and purple strips are facing the floor. If there’s more we can do to assist you with this, call us any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 214-8734.

Your Swiffer PowerMop is made to give you the best performance every time you need to use it, and we’re terribly sorry to learn about this. We're sorry to learn it stopped working on you, but are confident we can help get things turned around. If you haven’t yet, change the batteries. Fresh AA alkaline batteries may get you back up and running. Change them, make sure they’re both brand new, from the same package, and that the battery compartment clicks into place. Give it a try and update us any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 214-8734.

Your Swiffer PowerMop should be up and running, making your floors shine and bringing smiles to all in your home. We're so sorry to learn about these concerns, and are glad you took the time to let us know about them. Because our Quality Team works hard to ensure that all of our PowerMops are made to meet our high standards, they're confident, with a little troubleshooting, you'll be back up and Swiffering very soon. We hope you'll call us, so we can talk you through this and get you all the help you need. Our number is 1 (800) 214-8734. We're answering calls Mondays through Fridays, from 9 AM to 6 PM, EST.

Thank you for taking the time to leave a review. We're sorry to hear your Swiffer PowerMop has stopped spraying. If you haven't yet., please try changing the batteries. Also ensure the battery door is closed all the way until it clicks and that the PowerMop solution isn't empty. If the batteries aren't the issue, please give us a call Monday through Friday, between the hours of 9:00am to 6:00pm EST, at 1-800-742-9220. We'd like to learn more and see how we can help you further.

We're sorry to hear this, and want to assure you that we have many quality checks to ensure your PowerMop works like a charm. We recommend to try fresh batteries, gently clean the nozzles, as well as check the cleaning solution. We'd like to get you Swiffering again and also share your experience with our Quality Team. When you have a minute, please get in touch with us at (800) 742-9220.

We're so sorry to learn that you're having troubles with your Swiffer PowerMop, Emma. Every consumer should only be thrilled with their purchase, so learning that yours is being difficult isn't what we expect. Our Quality Team suggests switching out the AA batteries for a brand-new set. This may get your PowerMop back up and running. Give it a try, and give us a call with an update. We'll get you back up and Swiffering soon. Our number is 1 (800) 214-8734. We're taking calls Mondays through Fridays, from 9 AM to 6 PM, EST.

Thank you for telling us about your experience with our PowerMop. We have many checks in place to ensure that our products help you clean with ease, so this is not something we'd expect to see. To help your PowerMop spray again, we recommend brushing the nozzles to help clear out any clogging that might've occurred. So we can help further with this, and gather some info for our Quality Team, please give us a call at 1-800-214-8734.

That certainly isn't something we'd expect from our PowerMop and we're very sorry to hear that you had this experience, Bob. All of our products undergo thorough quality testing before they find their way to your home, so our team would like to take a further look into your device so that we can see what might be going on and so we can try to help further. Please give us a call at (800) 742-9220, we look forward to hearing from you soon so we can get you back to Swiffering in style!