The PowerMop should make cleaning a breeze and we're sorry to hear that isn't the case here, Tracy. If you haven't already, we recommend making sure the batteries are fresh. If this doesn't get you up and Swiffering, please get in touch with us at (800) 742-9220, so we can grab a bit more information, as well as share your experience with our Quality Team.

Greetings, Kimmy. We're so very sorry to learn your Swiffer PowerMop unexpectedly stopped working and you've struggled to get it going again. Because of the hard work of our Quality Team, we want to assure you that we always believe your experience will be positive. We're confident we can make this situation better. You mentioned changing the batteries, so it sounds like you may be on the right track. It would be our pleasure to help you further with this, so we can get you working with a Swiffer PowerMop once again. Give us a call any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 214-8734.

Thank you for telling us about your experience with our PowerMop. We have many checks in place to ensure that our products help you clean with ease, so this is not something we'd expect to see. To help your PowerMop spray again, we recommend brushing the nozzles to help clear out any clogging that might've occurred. So we can help further with this, and gather some info for our Quality Team, please give us a call at 1-800-214-8734.

Your Swiffer PowerMop is made to give you the best performance every time you need to use it, and we’re terribly sorry to learn about this. We're sorry to learn it stopped working on you, but are confident we can help get things turned around. If you haven’t yet, change the batteries. Fresh AA alkaline batteries may get you back up and running. Change them, make sure they’re both brand new, from the same package, and that the battery compartment clicks into place. Give it a try and update us any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 214-8734.

We're sorry to hear this, as our PowerMops go through strict quality checks to ensure that they reach you in the best possible condition. We suggest making sure that the piece of cardboard in the solution bottle holder has been removed. If this doesn't do the trick, please give us a call at (800) 742-9220 when you have a moment. We'd be happy to look into this further for you.

We're sorry your Swiffer PowerMop stopped working after six uses, Erica. Our products are designed with the utmost care and undergo rigorous quality checks to ensure they reach you in perfect working condition. We're here to help you troubleshoot the issue. Here are a few suggestions we'd like you to try: * Double-check to make sure all the pieces of the pole have snapped together properly during assembly * Please make sure the battery door is closed all the way until it clicks. * The nozzles could be clogged. Brushing them gently may help them to start spraying. So we can help you get back to Swiffering away, please call us at (800) 742-9220 Monday through Friday, from 9 AM to 6 PM EST.

Thank you for taking the time to leave a review. We're sorry to hear your Swiffer PowerMop has stopped spraying. If you haven't yet., please try changing the batteries. Also ensure the battery door is closed all the way until it clicks and that the PowerMop solution isn't empty. If the batteries aren't the issue, please give us a call Monday through Friday, between the hours of 9:00am to 6:00pm EST, at 1-800-742-9220. We'd like to learn more and see how we can help you further.

Thank you for taking the time to get in touch with us about this, as we always expect our consumers will be thrilled with their purchase. Your Swiffer PowerMop Multi-Surface Kit is a great way to clean your floors, and we're sorry to learn you're having trouble keeping the cleaning pads in place. Our Quality Team assures us that all PowerMops and PowerMop Cleaning Pads meet our high standards, so we always expect you'll be happy with your purchase. It might help to know that only Swiffer brand PowerMop pads will fit properly on the PowerMop device, so make sure you're using the accurate refills. Also, be sure that the printed side is facing the mop head and the white and purple strips are facing the floor. If there’s more we can do to assist you with this, call us any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 214-8734.

We're sorry to hear your PowerMop isn't working as we'd expect from the many quality checks we have in place, Genia. Since you've changed the batteries, and your mop isn't making a noise, we'd like to help you get Swiffering again, as well as get more information for our Quality Team. When you have a minute, please get in touch with us at (800) 742-9220.

That certainly isn't something we'd expect from our PowerMop and we're very sorry to hear that you had this experience, Bob. All of our products undergo thorough quality testing before they find their way to your home, so our team would like to take a further look into your device so that we can see what might be going on and so we can try to help further. Please give us a call at (800) 742-9220, we look forward to hearing from you soon so we can get you back to Swiffering in style!