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Customer reviews for Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills for
Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills

Most helpful positive review

4 customers found this helpful
5 out of 5 stars
5 out of 5 stars review
Verified Purchase

Cleans well, nice fragrance.

I was skeptical after using the swiffer floor pads because that fragrance was awful. But this worked so well on the wood and vinyl floors and smelled nice! Cleaned well, left no residue and was easy to maneuver. Very happy with the purchase and price.
LA
Versus

Most helpful negative review

2 customers found this helpful
1 out of 5 stars
1 out of 5 stars review
Verified Purchase

Nozzles are not it

This product might have gotten a better review if the liquid actually sprayed out of the nozzles like its supposed to. It just dribbles out of mine making the cleaning more work in the long run. Will be buying an o cedar mop after this. Good thing it was on sale though!
Sydnee B
Swiffer
We're sorry to hear this, Sydnee, and want to assure you that we have many quality checks to ensure you get the best. If you...
1,438 reviews
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  • 3 out of 5 stars
    3 out of 5 stars review
    2/22/2025

    I'm not sure if I have a lemon or what

    I like the ease of one thing to carry but I'm having trouble keeping the pad on. It doesn't stick very good and then when getting wet and dirty it falls of and we have accidentally scratched floor
    Kellygma
    Originally posted on
    swiffer.com
    Customer Care
    Thanks for reaching out to Swiffer and sharing this experience with us, Kelly. We're very sorry to learn about this as our Q...
  • 2 out of 5 stars
    2 out of 5 stars review
    9/12/2025

    Product stopped working almost a year of use.

    I bought this a year ago. Purchased a lot of pads and replacement cleaner.it stopped working just has trickles of fluid. I cleaned it and also replaced the batteries. The batteries are not the issue. Now I am left with extra supplies and no mop.
    CG 1966
    Originally posted on
    swiffer.com
  • 1 out of 5 stars
    1 out of 5 stars review
    6/19/2025

    Pump Quit

    Worked great for a couple of months, but started not working, and now the pump doesn't work at all. Changed batteries twice, and nothing. Awfully expensive for a dust mop. Doesn't last. Would not recommend.
    Trooper4
    Originally posted on
    swiffer.com
  • 1 out of 5 stars
    1 out of 5 stars review
    2/24/2025

    The mop doesn't work

    Had three and the first 2 broke after a few time I used it. Third one never worked from the beginning. The solution left my tile floors sticky. Do not recommend it.
    Faulty
    Originally posted on
    swiffer.com
    Customer Care
    We're sorry to hear this, and want to assure you that we have many quality checks to ensure you get the best. If the PowerMop...
  • 5 out of 5 stars
    5 out of 5 stars review
    11/14/2023

    Clean dirt, free shine.

    I Have wood floors I'd like it to be clean a little, scratch scratch for some of that stuff that's on the floor sometimes grand babies and I also would like to shine.
    Donna k
    Originally posted on
    swiffer.com
  • 3 out of 5 stars
    3 out of 5 stars review
    1/10/2025

    SO SO

    Not very pleased with this product. The mop head wasn't even very wet when I finished 2 bathrooms and kitchen floor (spray is working fine). Didn't clean mud spots. Not a great product.
    DeMa
    Originally posted on
    swiffer.com
    Customer Care
    Thanks for sharing your experience with the Swiffer PowerMop. It sounds like those in your home have an active outdoor life,...
  • 4 out of 5 stars
    4 out of 5 stars review
    6/2/2025

    Could be better

    Love using it for a quick clean up. But still use my mop with disinfectant cleaning solution. Maybe you can come out with a disinfected solution, especially for the bathroom
    Quick and easy
    Originally posted on
    swiffer.com
  • 2 out of 5 stars
    2 out of 5 stars review
    6/30/2025

    When it works it's great.

    It's a great product in theory. Just made poorly. Battery compartment does fall off. You can't get a new one without rebuying the clunker. Proctor and gamble have horrible customer service. They really could care less they have your money now.
    Soap
    Originally posted on
    swiffer.com
  • 5 out of 5 stars
    5 out of 5 stars review
    8/23/2024

    Works as expected

    Dogs + 2 kids and it mops as well as a string mop but 10 times faster. Only problem is kids want to use it and will try to spray the whole bottle out.
    ShastaMcNasty
    Originally posted on
    swiffer.com
  • 2 out of 5 stars
    2 out of 5 stars review
    4/10/2025

    This product is poorly made

    Terrible design. Handle button never worked correctly causing handle to come apart. Completely came off today. Wish I would have kept receipt to get refund.
    Dsautin
    Originally posted on
    swiffer.com
    Customer Care
    Quality has and will always be at the forefront of everything we do, so we're sorry to hear about this. With our quality chec...
  • 3 out of 5 stars
    3 out of 5 stars review
    7/31/2024

    Glorified mop handle

    Product would work just as well if not better if the pads were premoistened, just like the regular old Swiffer pads. The "power mop" feature is a lame gimmick.
    Snookithecat
    Originally posted on
    swiffer.com
    Customer Care
    Thanks so much for sharing your feedback with us, we'll be sure to let our team know what you think. If you ever have any Swi...
  • 2 out of 5 stars
    2 out of 5 stars review
    3/26/2025

    Disappointing

    I really liked this at first for some routine cleaning. However, I've only had the power mop for a month and now spray. Also the mopping pads don't stay on which is really frustrating. If takes more time to put the pads on then the actualvleaning
    Leslied
    Originally posted on
    swiffer.com
    Customer Care
    We're sorry to hear that the pads wouldn't stay on your Swiffer PowerMop, Leslie! Our products go through strict quality test...
  • 5 out of 5 stars
    5 out of 5 stars review
    6/4/2025

    This product is exactly what I need

    I love this product! It's easy to use, especially when you need to quickly clean up a spill on the floor. I also like the swivel head feature that let's me mop tight against the wall and the floor
    Gail1685
    Originally posted on
    swiffer.com
  • 2 out of 5 stars
    2 out of 5 stars review
    1/15/2025

    Saddened

    I was expecting it to have a longer handle or extension parts to add if wanted. This is hard for people with back problems. Size is great for my little helper.
    Aniels22
    Originally posted on
    swiffer.com
    Customer Care
    We're sorry to hear you didn't have the experience you expected, and want to assure you that we have many quality checks to e...
  • 3 out of 5 stars
    3 out of 5 stars review
    8/4/2024

    Kit didn't come with all it said it would.

    I received my power mop kit but it was missing the two swiffer pads and the batteries. I was so excited to use my new mop but now have to go out and buy the supplies to use it.
    RLH99
    Originally posted on
    swiffer.com
    Customer Care
    Our PowerMops go through many quality checks to make sure you receive everything listed on the packaging, so we're certainly ...
  • 1 out of 5 stars
    1 out of 5 stars review
    1/28/2025

    Lacks attachment of bottle in cradle.

    The solution bottle will not stay in the slot. Every time I want to spray it, I have to push the bottle down and press the button on the handle at the same time. Sometimes the bottle actually falls out onto the floor.
    PattiG
    Originally posted on
    swiffer.com
    Customer Care
    We're so very sorry to hear about this, Patti. With our quality checks, this isn't what we expect especially if the cardboard...
  • 2 out of 5 stars
    2 out of 5 stars review
    2/13/2025

    Third failure

    Third failure-I had two regular Swiffer mops that just stopped working so tried the Power Mop hoping to have better luck. This one stopped working after about 6-8 months for no reason (and yes, I changed the batteries).
    BigE
    Originally posted on
    swiffer.com
    Customer Care
    We're sorry to hear this, and want to assure you that we have many quality checks to ensure your PowerMop works like a charm....
  • 1 out of 5 stars
    1 out of 5 stars review
    6/29/2025

    Junk!

    Only worked one time! Motor failed after first use. Don't waste your money, you get stuck with a mop that doesn't work, expensive mope pads and solution that can't be used
    SewHappy
    Originally posted on
    swiffer.com
  • 2 out of 5 stars
    2 out of 5 stars review
    4/7/2025

    2

    it doesn't do any better than the original swifter. The strips are all paper and mashes down doesn't get into the grout line on tile. I guess it is okay for flush floors.
    no impressed
    Originally posted on
    swiffer.com
    Customer Care
    Thank you for sharing your feedback with us. Our team is always researching, and taking in feedback to help us design our Swi...
  • 2 out of 5 stars
    2 out of 5 stars review
    6/13/2025

    Product not as expected

    I needed a new mop and saw this one advertised, so I thought I would try it. It worked great until I went to add a new pad. The pad would not stick like it was supposed to. I still can't get it to stick and I've been trying for 2 weeks.
    stormy
    Originally posted on
    swiffer.com