Thanks for leaving your review, 4jeannie. We're sorry to hear your Swiffer Power Mop stopped working. That's not something we'd expect since our products undergo multiple quality checks during the manufacturing process. Nonetheless, we're glad you took the time to inform us, and we'd be happy to help so you can get back to Swiffering! Please call us at (800) 742-9220.

Thanks for the love on the Swiffer PowerMop Multi-Surface Kit! It’s designed to clean tough messes fast with 300+ scrubbing strips and a lemon-scented QuickDry formula that dries up to 2X faster. While we don’t currently offer a chemical-free or all-natural solution, your feedback is super valuable!

We're sorry to hear this, as our PowerMops go through strict quality checks to ensure that they reach you in the best possible condition. We suggest making sure that the piece of cardboard in the solution bottle holder has been removed. If this doesn't do the trick, please give us a call at (800) 742-9220 when you have a moment. We'd be happy to look into this further for you.

We're sorry to hear this, and want to assure you that we have many quality checks to ensure your PowerMop works like a charm. We recommend to try fresh batteries, gently clean the nozzles, as well as check the cleaning solution. We'd like to get you Swiffering again and also share your experience with our Quality Team. When you have a minute, please get in touch with us at (800) 742-9220.

We're so sorry to learn that you're having troubles with your Swiffer PowerMop, Emma. Every consumer should only be thrilled with their purchase, so learning that yours is being difficult isn't what we expect. Our Quality Team suggests switching out the AA batteries for a brand-new set. This may get your PowerMop back up and running. Give it a try, and give us a call with an update. We'll get you back up and Swiffering soon. Our number is 1 (800) 214-8734. We're taking calls Mondays through Fridays, from 9 AM to 6 PM, EST.

Thank you for taking the time to leave a review. We're sorry to hear your Swiffer PowerMop has stopped spraying. If you haven't yet., please try changing the batteries. Also ensure the battery door is closed all the way until it clicks and that the PowerMop solution isn't empty. If the batteries aren't the issue, please give us a call Monday through Friday, between the hours of 9:00am to 6:00pm EST, at 1-800-742-9220. We'd like to learn more and see how we can help you further.