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Customer reviews for Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills for
Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills
3.8 out of 5 stars
stars1,289 ratings936 reviews
  1. 5 stars58% (744)
  2. 4 stars9% (112)
  3. 3 stars6% (83)
  4. 2 stars7% (86)
  5. 1 star20% (264)
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Showing 481-490 of 936 reviews
Sep 7, 2024
Asaltedpepper
1 out of 5 stars review

Loved It Until It Let Me Down

I was initially thrilled with my purchase of the Swiffer PowerMop. For the first two weeks, it worked like a charm, handling tough messes with ease and making my cleaning routine much faster and more effective. Unfortunately, my excitement was short-lived. Just as I had fully stocked up on refills, the mop suddenly quit spraying and wouldn't start again. While I have always held Swiffer in high regard for their innovative and effective cleaning solutions, the PowerMop fell short of my expectations. The sudden malfunction left me quite frustrated, especially since I had invested in additional refills based on my initial positive experience. Given this setback, I've decided to revert to using my trusty Swiffer WetJet, which has been going strong for over two years without a hitch. It's disappointing because I genuinely appreciated the PowerMop when it was operational, and I had hoped for similar reliability. For potential buyers, while the PowerMop may offer an enticing promise of easy and efficient cleaning, be wary of its longevity. I hope Swiffer can address these issues in future iterations, as the brand usually delivers quality and reliability. As for me, I’m sticking with the WetJet for now.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We’re sorry your PowerMop stopped working, Asaltedpepper. Our products go through many quality checks, and are designed to be durable. Our Swiffer Team would like to share some troubleshooting tips that may help. If you cannot hear the motor running when pressing the dispenser button, you may need to replace the batteries. Be sure to use fresh AA alkaline batteries that are brand new, all come from the same package, and are inserted correctly. Also, you should hear a click when closing the battery compartment. If the motor runs, but the mop isn't spraying, double-check to make sure all the pieces of the product have snapped together properly during assembly. Next, check that the solution bottle is inserted properly into place. It's also possible that the nozzles have become clogged. Brush the nozzles gently with your fingertip to remove any buildup. If these tips don't get your PowerMop back into action, our Swiffer Team would like to gather details to further assist you. Please give us a call at 1-800-742-9220 from 9AM -- 6PM EST Monday -- Friday.

Apr 23, 2023
NMSMITH18
5 out of 5 stars review

Cleans floors quick

[This review was collected as part of a promotion.] This starter kit is awesome. The solution smells so good and very clean and it's super easy to use! The kit comes with batteries which is a plus, I hate the "batteries sold separately" nonsense, so glad that wasn't the case here. The mopping pad has long "hairs" that pick up everything!

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Jun 12, 2024
Mopalot
1 out of 5 stars review

Not as good as I thought it would be.

I thought I would like this mop better then the other jet mop I had but i don’t I cannot get the liquid to come out of the holes on mop as it is suppose too. I push and push numerous times and nothing comes out even when I do get it to come out it is little bits. Not happy at all but I do like the pads. Bummer

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We understand how frustrating it can be when your Swiffer PowerMop isn't working as expected. Our products are designed with the utmost care and undergo rigorous quality checks to ensure they reach you in perfect working condition. We're here to help you troubleshoot the issue. Here are a few suggestions we'd like you to try:   * Double-check to make sure all the pieces of the pole have snapped together properly during assembly * If your Swiffer PowerMop is brand new, it may need priming. Hold the button on the handle for several seconds until spray comes out of the nozzles.  * Check the solution bottle to make sure it's clicked into place and is not empty. If it's empty, replace it. Ensure the arrow printed on the bottle label is against the pole or that the narrow side of the bottle is against the pole. * Make sure the batteries are all inserted in the right direction.   So we can help you get back to Swiffering away, please call us at (800) 742-9220 Monday through Friday, from 9 AM to 6 PM EST.

Apr 1, 2023
mchi13
3 out of 5 stars review

DECENT

[This review was collected as part of a promotion.] The swifter itself is a great product. One thing they could offer is more options for the solution. I am not a big fan of lavender, and the only other scent was fresh scent, which I liked. Would like to see a few more scent options, but love the product

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Swiffer Team

We appreciate your feedback, and assure you that we're sharing your comments with our team. We hope it helps to know, we have a few other fragrance options, and would like to help find one you enjoy. When you have time please get in touch with us at (800) 742-9220.

May 11, 2023
Kat7735
5 out of 5 stars review

Love the scent

[This review was collected as part of a promotion.] This cleaning solution is very effective at cleaning up my floors. I really like the scent of the solution. It has a pleasant smell and makes my kitchen smell nice. It does a great job of cleaning up messes.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
May 1, 2023
Kcmommaof2
5 out of 5 stars review

Smells delicious

[This review was collected as part of a promotion.] This is streak free and smells good. It is not over powering but leaves the home smelling good. It also helps remove all dirt and grime from all kinds of surfaces. We have tile, laminate, and hardwood and it works great on them all!

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Apr 8, 2023
jim546
4 out of 5 stars review

smell great

[This review was collected as part of a promotion.] mixed well don't leave streak. smells great cleans well with no residue. easy to allied easy to clean after using the mop. smell stay awhile very enjoyable. makes the floors look amazing. would buy it again

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Aug 9, 2023
Drea11
3 out of 5 stars review

This mop is amazing BUT...

I really loved this mop and would have liked to give it five stars, but the mop stopped working after a month and a half. I tried replacing the batteries and still did not work. I am disappointed because I stocked up on solution, pads, and even convinced family members to upgrade from the PowerJet.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We always expect you'll be smiling, when you're using a Swiffer PowerMop, since our Quality Team goes out of its way to make sure every Mop is ready to work perfectly when you get it in your home. Please know, we're here to help as best we can. If you're not hearing the motor, be sure the batteries are all one-time use batteries, from the same pack, and are inserted correctly with the door closed all the way until it clicks. This can stop the motor from working. We're here, and happy to help as best we can. Just give us a call any Monday through Friday, from 9 AM to 6 PM, EST. It's our pleasure to make things right for you. Our number is 1 (800) 214-8734.

Jul 9, 2024
MopMom29
5 out of 5 stars review

Officially Passed My Daughters White Sock Test

In my house it’s just me and my daughter Shannon. She’s home for the summer from college and it’s nice to have her back in the house. While I much prefer wearing slippers around the house, she lives in white socks. And by white I mean they’re blinding white knee socks. While she’s gone the mop and bucket sufficed for cleaning my floors, but now that she’s back home doing her favorite thing in the world, sliding on her socks into every room in the house, we realized the floors weren’t really clean, the bottom of her socks were black at the end of the day. It was time for swiffer power mop. What an upgrade, not only do the floors look clean, they ARE clean. And her socks are sparkling white at the end of the day. A great product. Five stars from both of us.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Apr 3, 2023
Jenna13
5 out of 5 stars review

Smells wonderful

[This review was collected as part of a promotion.] I love the scent of this Swiffer PowerMop lavender solution! The scent fills my entire home when I clean my kitchen floor and lasts for hours! I think the lavender scent is relaxing and the solution does a great job cleaning my floors! It holds up to the tests of my 2 - 55lb. Dogs running in and out of the house full of mud!

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687