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Customer reviews for Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills for
Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills
3.8 out of 5 stars
stars
1,438 ratings1,085 reviews
  1. 5 stars58% (839)
  2. 4 stars9% (136)
  3. 3 stars6% (93)
  4. 2 stars6% (93)
  5. 1 star19% (277)

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Showing 471-480 of 1,085 reviews
Apr 16, 2023
Reviewer name: rockit_29
5 out of 5 stars
5 out of 5 stars review

Long lasting

[This review was collected as part of a promotion.] We bought an entire set of these products because we just knew we would love them. We have used them for two weeks now and certainly are not disappointed! I thought I would have to replace these after each use but they really last and continue to provide a streak free clean!

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Aug 31, 2025
Reviewer name: Teena
1 out of 5 stars
1 out of 5 stars review

Horrible handle design

I was so excited when this product came out and I even waited a bit before buying it to see how it worked. Saw nothing but fantastic reviews so I had high hopes. Regretted buying it after the first use. I put the product together according to the instructions and went to use it the first time and the very top piece of the handle will NOT stay clicked into the rest of the handle. Everytime I use it I am constantly having to make sure I don't push or pull too quickly or hard or it will just pop apart and then I have to shove the wires back in and try to re-snap it together. I'm about to duct tape it because it is driving me nuts. I checked to make sure the snap wasn't broken and it's not. It just doesn't stick out as far as the one on the bottom of the handles stick towards the head of the mop. Good idea to maybe fit that for future ones if you haven't already and if it didn't actually clean my floors I would have thrown it away already. So many regrets because I can't use it the way I want to.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Nov 11, 2024
Reviewer name: Bobmckenna
1 out of 5 stars
1 out of 5 stars review

Worst cleaning mop ever

Expensive to repurchase . pads hardly pick up anything. they claim hundred of scrubbing pads which is a joke. they are few and far between.. it does not work on spills as therere are too few strips. Does not even clean well. This is nothing but overpriced garbage. It does not capture dust, it just lumps it and moves it around

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

There's nothing more important to us than ensuring your floors get the cleaning they deserve, so we're sorry to hear about this. With our quality checks, and when the pad is on the device correctly, this isn't what we would expect. Please call us at (800) 742-9220 so that we can learn more and assist you.

Apr 24, 2023
Reviewer name: Xio123
5 out of 5 stars
5 out of 5 stars review

Great for mopping, super convenient

[This review was collected as part of a promotion.] This power mop starter kit is so easy to use and hassle free when compared to the bucket mop. The starter kit includes one Power Mop floor cleaning mopping tool, pads for mopping, one Power Mop Quick dry solution and batteries. It's very easy to use and convenient. Easy clean up and the floor dries up quickly. We have laminate, hardwood and also tile floors. My floors look fresh and clean. The power mop works great. I am hoping it will last long!

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Mar 18, 2024
Reviewer name: Blsacvegas
1 out of 5 stars
1 out of 5 stars review

Junk product

I don't know why i keep buying this things, total junk! I've purchased 2 wet jets and now this power mop, motor has seized up after a month. I noticed that when it's in storage the swiffer brand bottles just leak inside the mop, I assume that's why this is happening but I'm so tired of it.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We’re sorry your PowerMop has stopped working, Blsacvegas. Our products go through many quality checks, and we try our very best to ensure that each one arrives to you in perfect condition. Our products are designed to be durable, and this isn’t the experience we’d expect or want you to have. If you cannot hear the motor running when pressing the dispenser button, you may need to replace the batteries with fresh AA alkaline batteries. Make sure the batteries are brand new, all come from the same package, and are inserted correctly. You should hear a click when closing the battery compartment. Your satisfaction is very important to us, and we'd like to gather some further information for our Swiffer Team to further help. Please give us a call at 1-800-742-9220 from 9AM -- 6PM EST Monday -- Friday.

Jun 2, 2025
Reviewer name: Smlfry1980
5 out of 5 stars
5 out of 5 stars review

This is my go to for floors.

I absolutely love this Gem. It is definitely the biggest game changer for me. I love the fact that you can use it for hardwood or vinyl and even marble. With its different selection of spray formula tailored to fit your needs just like the cleaning pads are it easy to use and lightweight which is a huge plus for me. Really no maintence at all your hands aren't in nasty water, it uses a whole 2 batteries that will last forever and the starter kit was surprisingly a sweet 30 bucks. Definitely one of my proudest purchases

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Jun 23, 2024
Reviewer name: Jabar102
1 out of 5 stars
1 out of 5 stars review

Fundamentally flawed

Worked out of the box with no problem. I let it sit for a few months (don't live in this house permanently) and when I tried using it again: nothing. Motor not even trying. Tried three sets of batteries, check the connections, nothing. Just dead. AFTER ONE USE! Reading the other reviews, I'm not the only one. Looks like there is a fundamental flaw in this product P&G: do something about it!

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're very sorry to learn of your experience with the Swiffer PowerMop, Jabar. What you've described isn't something we'd expect, especially since our products go through so many quality checks to ensure perfect condition and function. We'd like to learn more about your device and try to make things right. Please give us a call at (800) 742-9220.

Apr 28, 2023
Reviewer name: lissie400
5 out of 5 stars
5 out of 5 stars review

[This review was collected as part of a promotion.] The kit is easy to put together so you can begin using it right away. The mopping pads are absorbent and pick up dust very well. The cleaning solution smells amazing. It really left my home smelling fresh.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Nov 24, 2024
Reviewer name: Hat1620
3 out of 5 stars
3 out of 5 stars review

Okay

It mops well and is really nice in my bathroom. The pad picked up all the hair and toilet paper lint off the floors instead of it getting down in the grout as with the original one. My only problem is that the stupid bottle of solution won't stay down so it won't Staley or it falls out onto the floor! It's so frustrating. I have to pay really close attention to whether or not the liquid is coming out so I know if I need to adjust the bottle, again. Fix that, Swiffer.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

Thanks for reaching out to Swiffer and sharing your experience with your recently purchased PowerMop. If you’ve removed the piece of corrugated cardboard that's positioned under the Cleaning Solution bottle, your bottle should fit into the machine nicely. While you’re looking to see if that cardboard’s gone, check the silicone cap on the bottle. If you see that it’s bulging, unscrew/rotate the purple cap counterclockwise by 180 degrees or half a rotation. After doing that, tilt the bottle on its side for 2-3 seconds to check for liquid leakage. If you don’t see a leak, reinsert the bottle. If you do see a leak, move the bottle upright, screw back on 180 degrees or rotate clockwise to reclose. Retry the insertion into the device. Give us an update if this helped. We’re available Mondays through Fridays, from 9 AM to 6 PM, EST. Call us at 1 (800) 214-8734.

Aug 28, 2024
Reviewer name: Kaelyn
1 out of 5 stars
1 out of 5 stars review

This product was nice when it worked.

i bought this mop and used maybe four times now my mop wont even work. When I push the purple button it does not make any noise or release the cleaner. I even changed the batteries to see if that would help and it did not. I have sent an email and never heard anything back. I really liked this mop when it worked for the few days it did.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're sorry to hear this, Kaelyn, and want to assure you that we have many quality checks to ensure your PowerMop works like a charm. Since you've checked the batteries, we recommend to gently clean the nozzles, as well as check the cleaning solution. We'd like to get you Swiffering again and also share your experience with our Quality Team. When you have a minute, please get in touch with us at (800) 742-9220.