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Customer reviews for Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills for
Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills
3.8 out of 5 stars
stars
1,460 ratings1,107 reviews
  1. 5 stars58% (850)
  2. 4 stars9% (136)
  3. 3 stars6% (94)
  4. 2 stars7% (98)
  5. 1 star19% (282)

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Showing 461-470 of 1,107 reviews
May 8, 2023
Reviewer name: Keala1248
5 out of 5 stars
5 out of 5 stars review

Permit kit!!

[This review was collected as part of a promotion.] We have hard wood floor, vinyl, and carpet - with this kit — I was able to clean all surfaces!! I enjoy the fact that it came in together as a package to help me get started lm cleaning. It helped me from going to the store again to get other cleaning products.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Jan 13, 2024
Reviewer name: Granny1959
5 out of 5 stars
5 out of 5 stars review

My opinion: Best Swiffer product I've ever used!

I have owned many Swiffer products. Some of them require a lot of exertion but still do not clean that well. I bought a power mop today and used it when I got home. I am very pleased with this product - both ease of use and effectiveness. Wonderful product!

Review from swiffer.com
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Jun 2, 2025
Reviewer name: Smlfry1980
5 out of 5 stars
5 out of 5 stars review

This is my go to for floors.

I absolutely love this Gem. It is definitely the biggest game changer for me. I love the fact that you can use it for hardwood or vinyl and even marble. With its different selection of spray formula tailored to fit your needs just like the cleaning pads are it easy to use and lightweight which is a huge plus for me. Really no maintence at all your hands aren't in nasty water, it uses a whole 2 batteries that will last forever and the starter kit was surprisingly a sweet 30 bucks. Definitely one of my proudest purchases

Review from swiffer.com
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Jul 2, 2024
Reviewer name: Blake1234
1 out of 5 stars
1 out of 5 stars review

Handle comes off during use.

The spring loaded lock that attaches the top most section of the handle keeps coming off during normal use. The handle also could be a tad longer. I like how the pad gets deep into all the crevices, and how tough dried on messes are no challenge to scrub out. I also like the fresh sent of the solution. I just cant get around how the handle keeps coming off. Maybe I got a faulty product? With that being said, I will probably take this product back for a refund.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

Thank you, Blake, for sharing the experience you had with your Swiffer PowerMop Multi-Surface Kit. Our Quality Team makes sure every Mop meets our high standards, so what you're sharing isn't what we expect. Your handle should not come off, nor can it be repaired. This can happen if the handle had excessive downward pressure put on it, especially in the same area repeatedly. This strains the handle and potentially leads to breakage. Instead, use gentle and even pressure while mopping, allowing the cleaning pad and cleaning solution to do the work for you. We'd be happy to help you further with this, and hope you'll reach out to us any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 214-8734.

Apr 28, 2023
Reviewer name: lissie400
5 out of 5 stars
5 out of 5 stars review

[This review was collected as part of a promotion.] The kit is easy to put together so you can begin using it right away. The mopping pads are absorbent and pick up dust very well. The cleaning solution smells amazing. It really left my home smelling fresh.

Review from swiffer.com
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Nov 11, 2024
Reviewer name: Bobmckenna
1 out of 5 stars
1 out of 5 stars review

Worst cleaning mop ever

Expensive to repurchase . pads hardly pick up anything. they claim hundred of scrubbing pads which is a joke. they are few and far between.. it does not work on spills as therere are too few strips. Does not even clean well. This is nothing but overpriced garbage. It does not capture dust, it just lumps it and moves it around

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

There's nothing more important to us than ensuring your floors get the cleaning they deserve, so we're sorry to hear about this. With our quality checks, and when the pad is on the device correctly, this isn't what we would expect. Please call us at (800) 742-9220 so that we can learn more and assist you.

Aug 5, 2025
Reviewer name: Donna5522
3 out of 5 stars
3 out of 5 stars review

Cleans Well But Fragrance Is Too Strong

I've only had the power mop for a few days. I found it very easy to set up. However, I agree with other reviews that the cleaning solution is way too strong. My husband started getting a headache and coughing when he came in the house. We are more used to something like Mr. Clean or something unscented. I know I can spray my own cleaner on the floor, but that defeats the purpose and ease of cleaning with the sprayer. May give this to a friend to try. I read somewhere that you could try to dilute the original cleaning solution, but will have to figure out how to do that.

Review from swiffer.com
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Jun 10, 2024
Reviewer name: AnnaG
1 out of 5 stars
1 out of 5 stars review

No thanks, not again!

My second power mop has just broke. Same thing happened twice. The button just stopped functioning. Works great for about a month then dies out of nowhere. We continually second guess our batteries and test them in other products and they work fine. Is this normal? Are we the family that happens to get the duds? Super disappointing especially since we have a bunch of liquid refills and are down a mop AGAIN. :( Luckily your dusters have no faulty electronics! They're great!

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're very sorry to learn of your recent experiences with the Swiffer PowerMop, Anna. What you've described isn't something we'd expect, especially twice, since our products go through so many quality checks to ensure perfect condition and function. We'd like to learn more about your device and try to make things right. Please give us a call at (800) 742-9220.

Jan 9, 2024
Reviewer name: NotPurchasingSwifferAgain
1 out of 5 stars
1 out of 5 stars review

Complete trash

Total garbage. I bought my first mop and it worked for one cleaning before the button stopped activating the pump. Double checked batteries and everything. I bought a replacement mop and double checked that the batteries worked and as soon as I plugged in the mop fluid it stopped working!!! How infuriating! Complete trash will not purchase or recommend

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

Thank you for sharing your experience with our Powermop. We're sorry to hear about this, as we have many checks in place to ensure that our products help you clean with ease, every time. To try and get your Powermop working again, we recommend priming the device by holding the button for several seconds and squeezing the solution bottle. So we can provide further assistance, and gather some info for our Quality Team, please give us a call at 1-800-214-8734.

Jun 10, 2024
Reviewer name: Carolina 47
1 out of 5 stars
1 out of 5 stars review

This mop should be discontinued!

This mop stopped working after four uses. Batteries have been replaced twice and it is dead as a door nail. It is especially annoying since I purchased the extra pads and cleaning liquid for the power mop. The least the company can do is send some coupons for my old Swiffer Wet Mop (always reliable) products so I can use that again.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're very sorry to learn of your recent experience with the Swiffer PowerMop, Carolina. What you've described isn't something we'd expect, especially since our products go through so many quality checks to ensure perfect condition and function. We'd like to learn more about your device and try to make things right. Please give us a call at (800) 742-9220.