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Customer reviews for Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills for
Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills
3.8 out of 5 stars
stars
1,418 ratings1,065 reviews
  1. 5 stars59% (834)
  2. 4 stars9% (134)
  3. 3 stars6% (90)
  4. 2 stars6% (89)
  5. 1 star19% (271)

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Showing 461-470 of 1,065 reviews
Apr 28, 2023
lissie400
5 out of 5 stars review

[This review was collected as part of a promotion.] The kit is easy to put together so you can begin using it right away. The mopping pads are absorbent and pick up dust very well. The cleaning solution smells amazing. It really left my home smelling fresh.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Jun 12, 2024
Mopalot
1 out of 5 stars review

Not as good as I thought it would be.

I thought I would like this mop better then the other jet mop I had but i don't I cannot get the liquid to come out of the holes on mop as it is suppose too. I push and push numerous times and nothing comes out even when I do get it to come out it is little bits. Not happy at all but I do like the pads. Bummer

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We understand how frustrating it can be when your Swiffer PowerMop isn't working as expected. Our products are designed with the utmost care and undergo rigorous quality checks to ensure they reach you in perfect working condition. We're here to help you troubleshoot the issue. Here are a few suggestions we'd like you to try:   * Double-check to make sure all the pieces of the pole have snapped together properly during assembly * If your Swiffer PowerMop is brand new, it may need priming. Hold the button on the handle for several seconds until spray comes out of the nozzles.  * Check the solution bottle to make sure it's clicked into place and is not empty. If it's empty, replace it. Ensure the arrow printed on the bottle label is against the pole or that the narrow side of the bottle is against the pole. * Make sure the batteries are all inserted in the right direction.   So we can help you get back to Swiffering away, please call us at (800) 742-9220 Monday through Friday, from 9 AM to 6 PM EST.

Apr 18, 2023
Gr8ful
5 out of 5 stars review

No Need For A Mop Bucket

[This review was collected as part of a promotion.] I have had this for awhile and it's amazing. I don't have to carry around a mop bucket filled with water. This eliminates all cleaning methods. The Fresh Floor Ceaner smells wonderful hours after I'm finished mopping. It's a game changer. It removed dirt and grim from my heavy traffic area with ease. Swiffer PowerMop Multi-Surface Starter Kit is my new favorite.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
May 8, 2023
Keala1248
5 out of 5 stars review

Permit kit!!

[This review was collected as part of a promotion.] We have hard wood floor, vinyl, and carpet - with this kit — I was able to clean all surfaces!! I enjoy the fact that it came in together as a package to help me get started lm cleaning. It helped me from going to the store again to get other cleaning products.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Apr 2, 2023
Peggy Ann
5 out of 5 stars review

Love, Love, Love The Swiffer Power Mop!

[This review was collected as part of a promotion.] The Swiffer Power Mop Starter Set comes complete with mop, mopping pad, fresh scent floor cleaner and batteries. The mop is easy to put together. Just connect the aluminum poles, insert batteries, attach pad to mop head, insert solution and your set to go. It is so convenient to use for quick messes as well as cleaning your entire floor. I have a 5 month old puppy so I have lots of messes. This mop comes in handy. It saves me time. No need to take out the bucket. I really like the larger mop head. I have hardwood floors throughout and tile floors in my bathrooms. My floors are clean in minutes and smell great. I love the fresh scent. I absolutely love the Swiffer Power Mop.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Mar 18, 2024
Blsacvegas
1 out of 5 stars review

Junk product

I don't know why i keep buying this things, total junk! I've purchased 2 wet jets and now this power mop, motor has seized up after a month. I noticed that when it's in storage the swiffer brand bottles just leak inside the mop, I assume that's why this is happening but I'm so tired of it.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We’re sorry your PowerMop has stopped working, Blsacvegas. Our products go through many quality checks, and we try our very best to ensure that each one arrives to you in perfect condition. Our products are designed to be durable, and this isn’t the experience we’d expect or want you to have. If you cannot hear the motor running when pressing the dispenser button, you may need to replace the batteries with fresh AA alkaline batteries. Make sure the batteries are brand new, all come from the same package, and are inserted correctly. You should hear a click when closing the battery compartment. Your satisfaction is very important to us, and we'd like to gather some further information for our Swiffer Team to further help. Please give us a call at 1-800-742-9220 from 9AM -- 6PM EST Monday -- Friday.

Aug 9, 2023
Drea11
3 out of 5 stars review

This mop is amazing BUT...

I really loved this mop and would have liked to give it five stars, but the mop stopped working after a month and a half. I tried replacing the batteries and still did not work. I am disappointed because I stocked up on solution, pads, and even convinced family members to upgrade from the PowerJet.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We always expect you'll be smiling, when you're using a Swiffer PowerMop, since our Quality Team goes out of its way to make sure every Mop is ready to work perfectly when you get it in your home. Please know, we're here to help as best we can. If you're not hearing the motor, be sure the batteries are all one-time use batteries, from the same pack, and are inserted correctly with the door closed all the way until it clicks. This can stop the motor from working. We're here, and happy to help as best we can. Just give us a call any Monday through Friday, from 9 AM to 6 PM, EST. It's our pleasure to make things right for you. Our number is 1 (800) 214-8734.

Jun 2, 2025
Smlfry1980
5 out of 5 stars review

This is my go to for floors.

I absolutely love this Gem. It is definitely the biggest game changer for me. I love the fact that you can use it for hardwood or vinyl and even marble. With its different selection of spray formula tailored to fit your needs just like the cleaning pads are it easy to use and lightweight which is a huge plus for me. Really no maintence at all your hands aren't in nasty water, it uses a whole 2 batteries that will last forever and the starter kit was surprisingly a sweet 30 bucks. Definitely one of my proudest purchases

Review from swiffer.com
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Apr 1, 2023
Kathy F
5 out of 5 stars review

Better and bigger!

[This review was collected as part of a promotion.] The Swiffer Power Mop is replacing the Swiffer Wet-jet in my house! My primary goal is to get the floors clean and as you can tell from the photo below, the new pad design on the Power Mop removed lots of dirt from my kitchen floor but there are still some clean “scrubbing strips” to tackle a couple more rooms. This makes me think that I was previously just skimming the surface and my tile has some texture to it so the new pads help a lot. What is interesting is that for my wood floors the textured strips on the pads do not leave streaks. The second improvement I noticed is that the cleaning surface is SO much bigger. My rough calculation has the Power Mop pad 30% larger so that means quicker cleaning! I was able to clean my tiled kitchen and bathroom along with the wood floors in my living and dining areas without the need to change the pad. It was pretty dirty after that though! The cleaning fluid bottles are a new design and the two scents I have tried are “Fresh” and “Lavender.” My husband is sensitive to strong smells but does not mind either of these as both seem to dissipate fairly quickly. We both prefer “Fresh” but will use the remainder of the “Lavender” bottle. Lots of improvements!

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
May 8, 2023
Yellowdragun
5 out of 5 stars review

Love this quick mop

[This review was collected as part of a promotion.] Got this entire kit with the lavender scent and fresh scent and it smells great! Definitely a system I recommend to maybe a quick mop of our hardwood floors. The entire system is easy to use, the cleaning cartridge and mop heads are easy to change and working great

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687