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Customer reviews for Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills for
Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills
3.8 out of 5 stars
stars1,289 ratings936 reviews
  1. 5 stars58% (744)
  2. 4 stars9% (112)
  3. 3 stars6% (83)
  4. 2 stars7% (86)
  5. 1 star20% (264)
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Showing 421-430 of 936 reviews
Dec 3, 2023
Kzgod
1 out of 5 stars review

Mop not working after doing everything above

I used it one time. Went to use the second time, so I went to the store bought more pads, cleaning liquid. Put new batteries in, cleaned the spray holes like You Tube tells you & still nothing is working. I had two back surgeries s This year & thought it would be easier for me to use.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

Thanks for sharing your experience with our Swiffer WetJet. We do everything we can to ensure our products help you clean with ease, so this is not something we'd expect to see. We appreciate you trying some troubleshooting steps already; holding down the button on the handle of the device in order to prime it also may help the WetJet to start spraying again. We appreciate you reaching out, and would like to help you further as we gather some info for our Quality Team. Please give us a call at 1-800-742-9220 for additional assistance.

May 15, 2023
Ciabatta
5 out of 5 stars review

Great upgrade!

[This review was collected as part of a promotion.] We have been using the swiffer wetjet for many years, but this new upgrade has been wonderful. It's nice to know that Swiffer was working on this upgrade in the background then released it as a kit. The pads help clean the dirt once the solution has set. The mop itself is a nice design and easy to maneuver. Overall, I would recommend to friends and family.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Jun 22, 2024
Josh
1 out of 5 stars review

Junk - Died after two uses.

Bought this less than a month ago. Worked for two cleanings. Now the unit is dead and will not spray the fluid. I have changed several batteries and pulled the handle apart to look for broken wiring. Just totally dead. It was not worth the extra cost already, but dying after two uses? Absolute junk. In this era always beware of "new and improved" because it never is. This was a waste of 38.00. Do not buy this. Also...uses way too much fluid versus the old model.

Helpful?2JF4S5X9NW4I5991088687
reply from Swiffer

We're sorry to hear this, Josh, and want to assure you that we have many quality checks to ensure you get the best. We hope it helps to know we don't recommend taking the PowerMop apart. We'd like to help as well as share your experience with our Quality Team, so when you have a chance, please get in touch with us at (800) 742-9220.

Apr 12, 2023
Shellylynn
5 out of 5 stars review

Love the Swiffer PowerMop and the cleaners!

[This review was collected as part of a promotion.] The Swiffer PowerMop and it cleaning products are great. The lavender solution smells great. The cleaning pads are easy to use. They hold a lot of dirt. The products makes cleaning the floors fast and easy.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
May 1, 2025
Cathy24
1 out of 5 stars review

The PowerMop does not work.

What a disappointment! I was so excited to try the new PowerMop and it worked great the first time I used it. The second time I used it, the sprayer quit working. When I hold the mop up (upside down) the solution leaks out and drips down the handle. I have wasted more of the solution than I've used.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're so very sorry to hear about this. There are many reasons why the product is leaking, but from the sound of it, the clear rubber seal is damaged, and the refill will need to be replaced. We'd like to connect about this and help. Please call us at (800) 742-9220.

Apr 2, 2023
Lmm79
5 out of 5 stars review

Great mop

[This review was collected as part of a promotion.] I am loving the Swiffer Power Mop! So stylish and sleek, bigger mop head base and so easy to use! The cleaning solution is simple to pop right in. Comes with 2 AA batteries. The mop pads have pieces of “cloth like” things on them that pick up anything so much better than the original all flat ones. I’m absolutely loving it!

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
May 8, 2023
Keala1248
5 out of 5 stars review

Permit kit!!

[This review was collected as part of a promotion.] We have hard wood floor, vinyl, and carpet - with this kit — I was able to clean all surfaces!! I enjoy the fact that it came in together as a package to help me get started lm cleaning. It helped me from going to the store again to get other cleaning products.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Aug 12, 2023
Jctcruz
2 out of 5 stars review

Not what I was expecting at all!

I was so excited to get this! Then after putting it together and realizing that the "power" was only for dispensing the cleaning solution!! I thought this thing moved back and forth but it's basically a fancied up swiffer wet jet. Instead if pulling a trigger you push a battery operated button. I am SO disappointed 😞

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

Your experience with your Swiffer PowerMop Multi-Surface Kit for Floor Cleaning should make you smile, not leave you feeling down. We apologize for this frustration. Our Quality Team works very hard to make sure every product we sell will will thrill you, and we'd be happy to help make that your experience. Give us a call any Monday through Friday, from 9 AM to 6 PM, EST, so we can make sure you're getting the most out of your PowerJet. Our number is 1 (800) 214-8734.

Apr 13, 2023
Merategan
4 out of 5 stars review

Works great, don’t love the scent

[This review was collected as part of a promotion.] I’ll start out by saying that this solution cleans my floors amazingly! You don’t have to spray as much as you think you’d have to, and it leaves the floor squeaky clean. The one thing I don’t love is how strong the lavender scent is. It’s just a bit much for my taste, but if you like lavender a lot, it would probably be perfect.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Apr 13, 2023
jjoeyk
5 out of 5 stars review

Lovely scent

[This review was collected as part of a promotion.] I really love my Swiffer Power mop and then we add in the Swiffer PowerMop Lavendar Solution and everything gets even better. Makes the whole room smell of lavender. Clean and pretty. And it goes without saying, that the cleaning solution does its job well in our kitchen.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687