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Customer reviews for Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills for
Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills
3.8 out of 5 stars
stars
1,418 ratings1,065 reviews
  1. 5 stars59% (834)
  2. 4 stars9% (134)
  3. 3 stars6% (90)
  4. 2 stars6% (89)
  5. 1 star19% (271)

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Showing 371-380 of 1,065 reviews
Oct 20, 2023
Janie357
1 out of 5 stars review

Waste of mover

I have bought 2 of these and both have messed up. The bottle won't latch in the mop. This mop cleans really well but the mop design sucks. Won't buy another. Waste of money.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're very sorry to hear that you've had trouble with your PowerMop, Janie, this certainly isn't what we would expect. Your solution bottle should latch into the mop base easily when you insert it with the purple end facing down, so we'd like to have our team take a further look into things so we can get you back to mopping with confidence! Please give us a call at (800) 742-9220.

Oct 25, 2025
Mommyc
2 out of 5 stars review

They just don't last!

I want love mine but they just don't last long. I have to buy a hole new unit every 2 months. They just stop spraying, and I have changed out batteries and nothing.

Review from swiffer.com
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Aug 26, 2025
Tammy1717
2 out of 5 stars review

No, stop spraying

Had it for 6 months, and took a dump, which really stinks. I really liked it. It stop spraying very disppointing. So I guess I well try to find something else will last longer then 6 months.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Oct 21, 2025
Josie00
1 out of 5 stars review

Poor quality

I've been using a regular swiffer remote for years, without an issue. I purchased the power mop, and the pads fell apart.. I would not recommend this product to anyone. I have a mop with no pads. What am I gonna do with this?

Review from swiffer.com
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Aug 24, 2025
Neel
1 out of 5 stars review

2

Very frustrating design. Can't open the handle because i want to return it. Upper handle is easy to open but lower one is impossible to open. After use floor is all dirty.

Review from swiffer.com
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Jun 24, 2023
Tammyc
1 out of 5 stars review

Buyer beware

The idea is great...but the cleaning solution won't stay snapped in place! I have to push it back down every time I need to squirter solution out..and it immediately pops right back up...dont waste your money like I did.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're sorry you are having issues with the cleaning solution not staying in place, Tammy. Our products undergo many quality checks to ensure they get to you with the best results. Although this is not something we would expect, the vent valve may have stopped working on the device. The valve lets air enter the bottle while the liquid is being dosed. If the valve stops working, the lack of air entering the bottle could lead to the bottle collapsing. So we can get you back to Swiffering away, please call us at (800) 742-9220 Monday through Friday, from 9 AM to 6 PM EST.

Oct 19, 2023
mwd50
1 out of 5 stars review

No good

So disappointed. I purchased this mop tonight and once I started to use it, the spray just continually sprayed. Have to take batteries off to stop it. Wasted almost the entire bottle of cleaner.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're sorry you had this experience with your Swiffer PowerMop continuously spraying. Our products undergo many quality checks to ensure they get to you with the best results, so we don't expect these things to happen. We want to help you get back to Swiffering away. Please call us at (800) 742-9220 from 9 AM to 6 PM EST Monday through Friday.

Oct 6, 2025
Lukem107
1 out of 5 stars review

Do not recommend

I do not recommend. Mine stopped spraying completely and I have tried messing with the battery pack and put new batteries in it twice just to make sure and still nothing!

Review from swiffer.com
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Nov 23, 2025
DianaM
2 out of 5 stars review

3 mops in less than 2 weeks

This is my third mop in less than 2 weeks. Not sure if there's a bad “batch” but everyone I've bought works for 2 days then doesn't work at all. Changed batteries, changed bottles, and no spray. The first mop I thought was a fluke but after the 3rd mop, I'm beginning to wonder!!! Do better Swiffer!!

Review from swiffer.com
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Sep 30, 2025
Kathy S
1 out of 5 stars review

I'll be looking for a replacement.

The new mop pads leave my floors streaky. The overall mop is lighter than the previous one, but I think that is due to the solution bottle being smaller so you are replacing more often. I've used the Swifter products for many years and this is the first time I've been disappointed.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687