We're sorry to hear that this has been your experience, as we have many quality checks in place to ensure that you can use our PowerMop with ease. We suggest making sure that the printed side of your PowerMop pad is facing the PowerMop head, and that the white and purple strips are facing the floor. We'd be happy to learn more and see how we can best assist you further with this, so please give us a call at (800) 742-9220 when you can.

Hello! Thank you for reaching out about the streaking issue you're experiencing with your Swiffer PowerMop. I understand how frustrating this can be, and I'm here to help. Streaking can occur for several reasons, and here are some potential solutions you might consider: 1. Floor Compatibility: Ensure that the Swiffer PowerMop is suitable for your type of floor. It should not be used on unfinished, oiled, or waxed wooden floors, non-sealed tiles, or carpets. 2. New Floors: If your floor is brand new, it may have a special coating that can cause streaking. In this case, using the product a few more times may help resolve the issue. 3, Previous Cleaning Products: Streaking and cloudiness can also happen if other cleaning products have been used on the floor recently. 4. Preparation: For best results, try the following steps: Sweep or vacuum the floor first, and leave the solution on the floor for 10 to 15 seconds before mopping. If you've already tried these suggestions and are still facing issues, please give us a call at (800) 742-9220. We're here to help and want to ensure you have a better experience with our product!

We're sorry you had this experience with your Swiffer PowerMop continuously spraying. Our products undergo many quality checks to ensure they get to you with the best results, so we don't expect these things to happen. We want to help you get back to Swiffering away. Please call us at (800) 742-9220 from 9 AM to 6 PM EST Monday through Friday.

Quality is at the forefront of everything we do, so we're sorry to hear about this. With our quality checks, we wouldn't expect this, so we ask that you please give us a call so we can learn more about what's going on so that we can make some troubleshooting tips and tricks. We can be reached at (800) 742-9220.

We're sorry to hear that you're having this experience, Debi. We can assure you that our products go through many quality checks to ensure that you can use them with ease. We suggest checking the silicone cap of the bottle. If the cap is bulging, follow these troubleshooting steps: -unscrew/rotate the cap counterclockwise by 180 degrees or half a rotation. -tilt the bottle on its side for 2-3 seconds to check for liquid leakage. -If no leakage, insert the bottle into the device. -If there is leakage, move the bottle upright, screw back on 180 degrees or rotate clockwise to reclose. Retry the insertion into the device. We hope that this helps, and please give us a call at (800) 742-9220 if you'd like further assistance.

We're sorry to hear this, and want to assure you that we have many quality checks to ensure you get the best. We'd like to help as well as share your experience with our Quality Team. When you have a minute, please reach out to us at (800) 214-8734.