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Customer reviews for Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills for
Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills
3.8 out of 5 stars
stars1,289 ratings936 reviews
  1. 5 stars58% (744)
  2. 4 stars9% (112)
  3. 3 stars6% (83)
  4. 2 stars7% (86)
  5. 1 star20% (264)
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Showing 381-390 of 936 reviews
Apr 3, 2023
mg777
5 out of 5 stars review

Daughter approved

[This review was collected as part of a promotion.] I just got my Swiffer PowerMop, the solution and pads. I use it during the week for small clean ups and do a more deep clean on the weekends. This is awesome! My daughter really enjoys the scent and says it's relaxing and does not bother her like other scents sometimes do. It's a winner in our house and I would recommend all Swiffer products.

Review from swiffer.com
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May 2, 2023
Doxiemom71
5 out of 5 stars review

Mopping made easy

[This review was collected as part of a promotion.] I have linoleum and wood flooring and I love using this mop on them. The price is reasonable and the batteries(AA) last quite a few months. The throw away pads can clean quite a bit of the floor before needing to be changed. They also have wash and reuse pads. The smell of the floor cleaner is amazing also. This product really makes mopping easier.

Review from swiffer.com
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Jul 23, 2024
Dissatisfied 8
1 out of 5 stars review

Terrible product!

Product is terrible. I thought maybe it would jiggle to help with scrubbing. Why is it called a power mop? My old Swiffer sprayer worked better but unfortunately I threw it out when I bought this one. Stopped working before the first bottle of spray was finished. Very very disappointed. Don’t but it! Waste of money!

Review from swiffer.com
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reply from Customer Care

We're sorry to hear this, and want to assure you that we have many quality checks to ensure you get the best. We recommend to try fresh batteries as well as making sure the battery door is closed all the way until it clicks. We'd like to get more information to help, as well as share this with our Quality Team. When you have a minute, please get in touch with us at (800) 742-9220.

Apr 1, 2023
Riley
4 out of 5 stars review

Improved model

[This review was collected as part of a promotion.] I got a Swiffer PowerMop Multi-Surface Starter Kit and liked the new look. I have had a Swiffer Wet Mop for years and liked using it for quick floor cleans. The first things you notice with the PowerMop is how much wider the mop head is and the pads with 300+ scrubbing strips. Unsure if this would make a difference, I was anxious to try it. This mop does a much better job cleaning the cracks between the tiles. With my old Swiffer, I would have to clean the floor twice, the pad being equally dirty each time. With a large dog and spring weather, my floors get dirty. With the PowerMop, once was sufficient. I even followed up with my old Swiffer and there was little dirt to clean. When it says 5x cleaning power it means it.

Review from swiffer.com
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Jan 8, 2025
Sara72464
1 out of 5 stars review

Stopped working

I purchased this mop of the summer and it started to stop working a couple months later. After messing with it for 20 mins we could occasionally get it to work, but now it's not working at all. We replaced batteries, cleaned it, disassblemd and reassembled it and nothing. It's absolutely ridiculous that this didn't even last 6 months and I have to buy a new mop.

Review from swiffer.com
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reply from Customer Care

We're sorry to hear this, Sara, and want to assure you that we have many quality checks to ensure your PowerMop works like a charm. Since you've checked the batteries, we recommend to gently clean the nozzles, as well as check the cleaning solution is in with the narrow end facing towards the pole. We'd like to get you Swiffering again and also share your experience with our Quality Team. When you have a minute, please get in touch with us at (800) 742-9220.

May 3, 2023
greendaygrl
5 out of 5 stars review

Love It!

[This review was collected as part of a promotion.] I recently got the Swiffer PowerMop Multi-Surface Starter Kit and I love it! It makes leaning my floors so fast & easy and my floors always end up looking great! It's easy to use, fits comfortably in my hands and my back doesn't hurt when I finish. All huge pluses for me!

Review from swiffer.com
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Apr 24, 2023
bobrrc
5 out of 5 stars review

Great product

[This review was collected as part of a promotion.] I'm glad I got the Multi-Surface starter kit. I used it on my Hardwood floors and bathroom tile floors. It did a great job cleaning both surfaces. Easy to use and doesn't take up much space when storing when not used. I will definitely be getting refills and using it a lot around the house.

Review from swiffer.com
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Sep 5, 2023
Katweb61
2 out of 5 stars review

Disappointed

I wanted to upgrade my current Swiffer Wet Jet and saw this Power Mop in the grocery store. The first one I brought home, the spray bottle would not click into place. I returned it for another one. The same thing, the bottle does not click into place. My husband had to wedge a small piece of cardboard to keep it attached.

Review from swiffer.com
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reply from Customer Care

With the many quality checks we have in place this isn't the experience you should expect, Kat, and we're sorry to that this has happened twice. If you haven't already, we recommend making sure you take out the piece of cardboard positioned underneath the solution bottle. If this doesn't help, please get in touch with us at (800) 742-9220, so we can help, as well as share your experience with our Quality Team.

Apr 23, 2023
dustergrl
3 out of 5 stars review

Not What I Expected

[This review was collected as part of a promotion.] This setup comes with everything you need to get started! However, I got this mop with the idea that the power on this mop would vibrate the mop somehow to create a higher level of cleaning. It doesn’t; this Swiffer mop is very similar to the traditional WetJet. The battery pack on the back of the mop is easy to load; the mop itself is easy to set up- but I don’t see the point of having a battery pack to literally only dispense cleaning solution. I could do the same with a trigger setup, and I wouldn’t need to change batteries or worry about them leaking. All in all, the product works fine but I’m not sure I see the point of calling this a “power mop” when the power only dispenses cleaning solution. This mop could have gone so much further, and stopped short of its potential somewhere in the design process.

Review from swiffer.com
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reply from Swiffer Team

We appreciate your honest feedback, and assure you that we're letting our team know what you think. We'd like to help get you get the most out of your Swiffer, so when you have a minute, please get in touch with us at (800) 688-7638.

Apr 20, 2023
Queenie211
5 out of 5 stars review

Makes cleaning my floor so easy

[This review was collected as part of a promotion.] I am so happy with the Swiffer Power Mop. It is easy to assemble just by snapping together in less than 5 minutes with no tools needed. It is constructed of heavy duty, but lightweight materials. I just pop in the Swiffer cleaning solution, slap a Swiffer Power Mop strip on the bottom and I am ready to clean my floors with ease. Safe for children and pets. The Swiffer power Mop makes my cleaning a breeze. I highly recommend!!

Review from swiffer.com
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