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Customer reviews for Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills for
Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills
3.8 out of 5 stars
stars
1,418 ratings1,065 reviews
  1. 5 stars59% (834)
  2. 4 stars9% (134)
  3. 3 stars6% (90)
  4. 2 stars6% (89)
  5. 1 star19% (271)

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Showing 351-360 of 1,065 reviews
Sep 18, 2025
summer1
1 out of 5 stars review

not what i wanted.

poorly made, hand extension keeps coming off and button to keep it together sucks, EVERY time i use it, it comes apart

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Mar 7, 2026
Zero
1 out of 5 stars review

Not worth buying

I purchased the power mop. I am very disappointed because the handle keeps coming apart while I'm using it!

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

Hello! I’m sorry to hear that you're disappointed with your Swiffer Power Mop and that the handle keeps coming apart while you're using it. This should not happen, and I understand how frustrating it can be. Please verify that the handle clicks securely into place. If it continues to come apart, please give us a call at (800) 742-9220 so we can assist you further. This is not the experience we want you to have with our product.

Dec 10, 2025
Sakpalla78
3 out of 5 stars review

This product is perfect for my household

Overall, I like the product. I just have one issue. The connecting piece will not stay connected. Idk if I got a defective one or what but its the only issue I have with the mop.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Sep 18, 2024
SeniorLady56
1 out of 5 stars review

Where's the Power?

I inserted the batteries and all they seem to do is operate the mechanism for squirting the liquid onto the floor. Am I doing something wrong? Where's the Power?

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

That's the power of our PowerMop. By dispensing the liquid at will, and getting in those tight spaces especially with the help of the pad, your floors will get the cleaning they deserve. If you have any questions, please give us a call. We can be reached at (800) 742-9220.

Dec 30, 2025
Giggles
1 out of 5 stars review

Worthless mop!!

The wet jet mop was so much better!!! This mop is absolutely worthless as it just pushes around dust dirt hair & never picks up anything into the mop… I have to then try to sweep up wet dirt of floor. Wish I could return it.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Oct 20, 2023
Janie357
1 out of 5 stars review

Waste of mover

I have bought 2 of these and both have messed up. The bottle won't latch in the mop. This mop cleans really well but the mop design sucks. Won't buy another. Waste of money.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're very sorry to hear that you've had trouble with your PowerMop, Janie, this certainly isn't what we would expect. Your solution bottle should latch into the mop base easily when you insert it with the purple end facing down, so we'd like to have our team take a further look into things so we can get you back to mopping with confidence! Please give us a call at (800) 742-9220.

Aug 26, 2025
Tammy1717
2 out of 5 stars review

No, stop spraying

Had it for 6 months, and took a dump, which really stinks. I really liked it. It stop spraying very disppointing. So I guess I well try to find something else will last longer then 6 months.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Aug 24, 2025
Neel
1 out of 5 stars review

2

Very frustrating design. Can't open the handle because i want to return it. Upper handle is easy to open but lower one is impossible to open. After use floor is all dirty.

Review from swiffer.com
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Oct 6, 2025
Lukem107
1 out of 5 stars review

Do not recommend

I do not recommend. Mine stopped spraying completely and I have tried messing with the battery pack and put new batteries in it twice just to make sure and still nothing!

Review from swiffer.com
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Sep 7, 2024
Lonnieolonnie
1 out of 5 stars review

No longer works

After 6 months no longer works I think I should get a free one . I mean if I owned the company and I had a billion dollars I would stand behind my product

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

Quality is at the forefront of everything we do, so we're sorry to hear about this. With our quality checks, we wouldn't expect this, so we ask that you please give us a call so we can learn more about what's going on so that we can make some troubleshooting tips and tricks. We can be reached at (800) 742-9220.